Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.0
Service8.6
Cleanliness8.5
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All reviews(67)
Positive reviews(60)
Reviews with photos/video(18)
Great service(32)
Awesome stay(21)
Great location(21)
Awesome rooms(16)
Clean and tidy(12)
Delicious breakfast(12)
Convenient location(10)
Negative reviews(7)
ClodyMeatstick
Deluxe Room with No Window 1 Double Bed
Stayed in Jul 2025
Couple
2 review
9.5/10
Amazing
Posted on Aug 5, 2025
Very nice and good looking hotel. Cool place to chill for the hot weather during this time of the year too. Tourist spots within walking distances.
Helpful reception. Only thing was that the wait to check in was a big long as they were cleaning up the room. Maybe the previous group checked out late.
But all in all maybe I will comeback to the same place for a short stay again.
Hsu Nandar Hlaing
Deluxe Room with No Window 2 Single Bed
Stayed in Dec 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Mar 12, 2025
Hanoi Brilliant Hotel & Spa offers a great stay with clean rooms, friendly staff, and a perfect location near the Old Quarter. The spa is relaxing, and breakfast is delicious. Highly recommended!
Guest User
Junior Room with City View
Stayed in Mar 2025
Traveling with friends
6 review
9.0/10
Great
Posted on May 3, 2025
Reached Hanoi at 5am LT via a sleeper train and decided to book with this hotel for a few hours stay before we move to our main hotel opposite. Great for a few hour sleep and wash up. Hotel was decent tho the room was a little dusty. Breakfast was provided as well which was decent.
Guest User
Deluxe Room with No Window 1 Double Bed
Stayed in Feb 2025
Couple
1 review
7.5/10
Posted on Mar 7, 2025
My stay at this hotel was mostly positive. The hotel was spotless, with fresh towels provided daily. The location was perfect, offering easy access to local markets, restaurants, and tourist spots. The staff were also incredibly accommodating and helpful. However, there was one significant drawback. I booked a double bed, but received two single beds pushed together. One of the beds was quite uncomfortable; it felt like I was sinking into it. This significantly impacted my sleep quality. Despite this issue, the other aspects of the hotel made it a decent stay.
Guest User
Deluxe Room with No Window 1 Double Bed
Stayed in Jan 2025
Couple
7 review
9.0/10
Great
Posted on Feb 3, 2025
They were very nice. We got the room with no window and I wouldn’t recommend that room if you stay here. It smells. Great location.
Guest User
Family Suite With City View And Balcony
Stayed in Dec 2024
Family
4 review
8.5/10
Very Good
Posted on Mar 30, 2025
Near Sapa Express , and back door Moana location site walk distance. Food was great and price is great!
DevRamp
Royal Terrace Suite
Stayed in Nov 2024
Couple
5 review
9.5/10
Amazing
Posted on Dec 9, 2024
Awesome location, amazing staff, superb breakfast for vegans and vegetarians also. Bargain price booking through trip.com. Coming to the room, the Royal Terrace Room 700 was fantastic. It was huge with a big bed, sofa, balcony. The only complain I have is the bathroom. it's not having separation between bathing and toilet area, and they are very close. They should consider a remodeling of the bathroom. Trip.com should update the pictures of the reception as it's completely different now and looks so much better.
LiRalph
Royal Terrace Suite
Stayed in Oct 2024
Family
3 review
9.5/10
Amazing
Posted on Dec 11, 2024
The hospitality and breakfast of hotel are very good. Room is tidy and clean. If the fridge is cooler, it would be perfect.
Nan
Family Suite With City View And Balcony
Stayed in Jul 2024
Traveling with friends
5 review
9.0/10
Great
Posted on Aug 19, 2024
Just a few mins walk from everywhere (souvenir stores, convenience stores and food shops). The staffs were really friendly and welcoming. Overall, a good experience 🌟
Guest User
Deluxe Room with No Window 2 Single Bed
Stayed in Apr 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on May 28, 2025
Friendly staff. Excellent service
Haakan Olov
Royal Terrace Suite
Stayed in Feb 2025
Business traveler
29 review
6.0/10
Posted on Mar 15, 2025
OK but smelly in bed from linen. Overall OK
Busani
Deluxe Room with No Window 1 Double Bed
Stayed in May 2024
Solo traveler
20 review
8.5/10
Very Good
Posted on Jun 20, 2024
Hotel is very small typical of the old quarter ,well restructured,spa very good and affordable,staff very friendly!!
Tong Liang
Junior Room with City View
Stayed in Sep 2024
Business traveler
1 review
10/10
Outstanding
Posted on Dec 7, 2024
Enjoyed the stay at the hotel. Location is very convenient.
Grant Dartmann
Deluxe Room with No Window 1 Double Bed
Stayed in Sep 2023
Couple
15 review
10/10
Outstanding
Posted on Nov 1, 2023
Fantastic Hotel the breakfast simply delicious & cooked fresh as you order.
Staff friendly & efficient.
We enjoyed our stay & will return in a couple of months.
Right in the heart of the old quarter.
Good restaurant across the road
Wes
Royal Terrace Suite
Stayed in Jan 2024
Couple
2 review
10/10
Outstanding
Posted on Feb 21, 2024
Great place beautiful room. I had a terrace I would have liked cushions on the iron chairs outside for more comfort. But other than that it was a great place to stay for the night.