Hilton Garden Inn Hanoi

Hilton Garden Inn Hanoi Reviews

Hilton Garden Inn Hanoi

20 Phan Chu Trinh, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
Hilton Garden Inn Hanoi
Hilton Garden Inn HanoiHilton Garden Inn HanoiHilton Garden Inn Hanoi
Check available rooms for your travel dates
We Price Match
1 night

Hilton Garden Inn Hanoi Guest Reviews

4.3/5
Very Good
144 review
Verified reviews
Location4.2
Amenities4.0
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All reviews(144)
Positive reviews(129)
Reviews with photos/video(28)
Friendly staff(18)
Great location(18)
Awesome stay(16)
Clean and tidy(11)
Convenient location(10)
Easy to get around(5)
Quiet & comfortable(4)
Negative reviews(15)
KatzyQiu
twin Room
Stayed in Nov 2024
Business travelers
17 review
4.2/5
Very Good
Posted on Dec 12, 2024
The hotel, located in the business area with some restaurants and little coffee shops surrounding it, offers a quiet environment for rest after a day of work. The room amenities look aged but are still good to use, just a bit slippery in the bathroom.
Guest User
Accessible King Room
Stayed in Nov 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Feb 24, 2025
It was a nice and cosy stay. Not too far from the main area of Hanoi. Staff were helpful and friendly.
Odbayar Batmunkh
king Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Great trip and clean home. They can hold your baggage so you can check Hoan Kiem Lake. 
dkGTI
King Bed Room with Balcony
Stayed in Aug 2024
Business travelers
7 review
4.5/5
Great
Posted on Oct 1, 2024
Great location, the downside is the shower needs to be upgraded as only handheld shower head available for my room type with balcony. I am not able to mount it higher since there is no holder due to you can only shower in the bath tub.
Nanie aTan
twin Room
Stayed in Nov 2024
Family
29 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Fanstatic service by front desk during our checkIN.
jeff laut
king Room
Stayed in May 2024
Business travelers
3 review
4.5/5
Great
Posted on Jul 2, 2024
Great location. Small hotel with good service, but not many amenities available in the hotel.
Guest User
City View King Bed Room
Stayed in Sep 2023
Business travelers
591 review
5.0/5
Outstanding
Posted on Oct 18, 2023
We had a wonderful experience at the Hilton Garden Inn Hanoi. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Response from Property: Thank you for sharing your kind feedback! It's our pleasure to learn that you had an enjoyable stay and satisfied with the service provided by the entire team. Next time, you're in the area, we would love to have you stay with us again!Best regards,Thu Vu- Guest Services Manager
Casalis
City View King Bed Room
Stayed in Sep 2023
Business travelers
147 review
5.0/5
Outstanding
Posted on Nov 2, 2023
Nice hotel centrally located with easy walking access to the tourist area, recommended
Response from Property: Dear valued guest,Thank you for taking the time to share your kind feedback! We 're glad to learn that the accommodation and service was up to your likings. Next time you're in the area, we would love to have you to stay with us again.Have a nice day ahead!Best regards,Thu Vu- Guest Service Manager
Guest User
City View King Bed Room
Stayed in May 2023
Family
2 review
4.7/5
Amazing
Posted on Jun 13, 2023
Great experience, bed was very comfortable, staff was great. Available washer and dryer was nice. Location is just a touch outside of main areas for tourism - maybe 10-15 min walk, not bad but in the hot Hanoi weather was more burdensome at times. Easy to get grab to get around though and also close enough for breakfast/coffee options that are walkable. Only odd issue is the shower - within the shower is a window frame that would get soaking wet.
NGOK SWEE
Accessible King Room
Stayed in Dec 2022
Other
2 review
4.0/5
Very Good
Posted on Jan 22, 2023
Good location. The breakfast is pretty good. Did not use the restaurants as there are plenty of other eateries nearby.
Guest User
twin Room
Stayed in Nov 2022
Couples
1 review
4.7/5
Amazing
Posted on Dec 11, 2022
Great location - near to French quarter, sword lake with many cafes and restaurants right outside the hotel.
Wenxiu
Accessible King Room
Stayed in Dec 2022
Couples
13 review
4.0/5
Very Good
Posted on Jan 14, 2023
Enjoyed my stay at the hotel. Location is great and service is good!
Laurence Morariu
king Room
Stayed in Jun 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 15, 2022
Awesome hotel located centrally. I liked everything about it but especially the helpful staff and the fact that they don't have security guards lingering in the lobby and harassing guests.
KB1
king Room
Stayed in Apr 2022
Business travelers
14 review
5.0/5
Outstanding
Posted on May 6, 2022
Very comfortable stay at Hilton as always. Great staff at checkin.
Guest User
king Room
Stayed in Oct 2024
Business travelers
5 review
4.6/5
Great
Posted on Nov 30, 2024
The hotel service is pretty good, but the soundproofing of the room is too poor, there are not many varieties of breakfast, there are only toothbrushes in the room, nothing else. If you consider the location and the price, it is okay.
Original TextTranslated by Google