388 Murray St, Perth, Western Australia, 6000, AustraliaView Hotel Details
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Novotel Perth Murray Street Guest Reviews
4.4/5
Very Good
146 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.2
Cleanliness4.5
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All reviews(146)
Positive reviews(142)
Reviews with photos/video(38)
Awesome stay(42)
Clean and tidy(37)
Awesome rooms(29)
Friendly staff(18)
Delicious breakfast(15)
Convenient for shopping(10)
Located downtown(9)
Easy to get around(8)
Negative reviews(4)
RathaP
Superior Room, 1 King Bed
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 26, 2025
It is great location, room very clean...will stay at Novotel again if I visit Perth
Loon
Standard Room, 1 King Bed
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Jan 15, 2025
We recently stayed at Novotel Perth Murray Street and overall, it was a pleasant experience. The hotel offers decently spacious rooms, which were modern, well-designed, and comfortable. The cleanliness was impeccable, and room is clean upon our arrival. However, we did experience one service issue that detracted slightly from the overall experience. The body wash dispenser in our bathroom was empty from day one, and despite its noticeable lack, it was not refilled during our stay. We’re unsure if this was an oversight or a reluctance to restock, but it’s something that could be improved. That said, the hotel’s central location and excellent room comfort make it a great choice for travelers. With a bit more attention to such details, the stay would have been flawless.
Mui Yan Cassandra
Standard Room, 1 King Bed
Stayed in Oct 2024
Family
1 review
4.2/5
Very Good
Posted on Nov 24, 2024
Had enjoyed my stay at Novotel Perth Murray Street with my family. Rooms are clean, staff are friendly and helpful. We enjoyed hanging out at the lobby lounge to chill and catching with some emails after a long day out. We will be back!
fantasyland
Standard Room, 1 King Bed
Stayed in Oct 2024
Couples
15 review
5.0/5
Outstanding
Posted on Nov 15, 2024
We were upgraded to a bigger room so photos are not the rooms we originally booked. We had a wonderful and comfortable stay. Room was clean, service staff and amenities were amazing. Enjoyed our stay, would recommend.
Kim Yoong
Standard Room, 1 King Bed
Stayed in Jan 2025
Family
5 review
4.2/5
Very Good
Posted on Feb 22, 2025
Wanted to add an extra bed and was rejected by a receptionist, quoting this had to be done in advance and our room type won't be feasible, since the booking was by third party (Trips.com). Provided email communications and booking details and finally got to talk to the manager. The manager finally agreed to add an extra bed. I wonder what's gone wrong. Otherwise it was a good stay.
Luca_意大利
Standard Room, 1 King Bed
Stayed in Jan 2025
Couples
15 review
4.2/5
Very Good
Posted on Feb 9, 2025
The hotel is located in the center of the city, easy to reach all the tourist spots. The room was clean and the bed was very comfortable, it had very good sound insulation.
Parking, if you need to get the car multiple times per day you need to pay an additional $10 each time, It is better to pay directly at the parking machine that will be cheaper.
midhat murthada
Standard Room, 1 King Bed
Stayed in Dec 2024
Family
3 review
4.7/5
Amazing
Posted on Jan 28, 2025
Everything is excellent. A memorable trip for us whole family. Shopping, foods all just within walking distance.
Anonymous User
Standard Room, 1 King Bed
Stayed in Aug 2024
Couples
9 review
4.2/5
Very Good
Posted on Sep 14, 2024
Location is great and rooms are clean but the design is slightly dated.
Erica koh
Standard Room, 1 King Bed
Stayed in Jun 2024
Couples
7 review
4.0/5
Very Good
Posted on Jul 13, 2024
Location is good . Water are from dispenser they do give free flow of sparkling water and distilled water fill it in your own flask .room was big
椰子 Coconut
Accessible Standard Room With One King Bed
Stayed in May 2024
Couples
166 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Seamless check in & front desk staff is very helpful. Breakfast spread is awesome & walking distance to malls and train station.
Ishani
Standard Room, 1 King Bed
Stayed in Nov 2024
Couples
4 review
3.2/5
Posted on Jan 17, 2025
The hotel location is quite central to food and attractions around the city. The breakfast selection is quite k too, although service needs improvement. Overall safe place to stay with basic amenities and centrally located.
chiew hong
Standard Double Room, 2 Double Beds
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The location is fantastic. Many cafes and restaurants are within walking distance. There's also an Asian food court just below Coles. The shopping area is just less than ten min by foot. The room is very cozy and clean. Comfortable bed and good room size.
Daryl
Superior Room, 1 King Bed
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Our room was upgraded to deluxe King room from Superior room. It was a very nice stay in this hotel. I like everything about this hotel.
Guest User
Standard Double Room, 2 Double Beds
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on May 5, 2024
The location is near Perth station, walkable distance. There were a lot of night life activities around the hotel. The room we stayed was clean. However I had to call them to get them to make up the room when I came back at 3pm in the afternoon which I was quite surprised. They were very prompt in responding and finishing it. Overall it was a pleasant experience staying here
Yara Hope Tori
Standard Room, 1 King Bed
Stayed in Oct 2024
Family
3 review
3.0/5
Posted on Nov 5, 2024
The hotel had a standout positive feature: the water station in the lobby, which was a brilliant idea and added a refreshing touch for guests. Additionally, the valet service was consistently efficient, with quick pick-ups each time we needed the car. However, there is room for improvement in a few areas. The cleanliness of the room left something to be desired, and housekeeping was often delayed, sometimes only completing their service between 2-3 pm. The bed was also uncomfortable and could benefit from an upgrade to improve guests' overall sleep quality.