MoonLight Tay Ho

MoonLight Tay Ho Reviews

MoonLight Tay Ho

32 yen hoa, Quan Tay Ho, Hanoi, VietnamSee Hotel Details
MoonLight Tay Ho
MoonLight Tay HoMoonLight Tay HoMoonLight Tay Ho
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1 night

Guest Reviews

9.1/10
Great
96 review
Verified reviews
Location9.0
Amenities8.9
Service9.3
Cleanliness9.4
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All reviews(96)
Positive reviews(91)
Reviews with photos/video(20)
Awesome stay(27)
Awesome rooms(22)
Great service(21)
Awesome amenities(14)
Great location(14)
Many amenities(6)
Quiet & comfortable(6)
Convenient location(6)
Negative reviews(5)
Guest User
Studio Room
Stayed in Jun 2025
Couple
3 review
9.5/10
Amazing
Posted on Jul 30, 2025
Nice clean apartment with everything you need to self cater and feel at home. Air con worked well, nice shower (only thing we didn't like is that there is no screen or curtain so the water goes all over the floor, but this is pretty normal in this part of the world). Good kitchenette with all utensils washing machine, microwave, fridge and freezer. Nice little sofa, lots of wardrobe/storage space. Housekeeping changed towels daily and gave us bottled water and topped up toiletries. Staff were nice and helpful, Alice, Liam and Tony were great, they helped us to book transport etc. The house keepers were great too. The only slight negatives were you can hear everything in the hallway outside and on a couple of nights we had noisy neighbours coming home late and making noise, and its a little bit of a walk from the old quarter but it is next to the lake and pagoda which is nice. We will stay again if we come back to Hanoi.
Zmeyer
Lake View Apartment
Stayed in Nov 2024
Couple
25 review
8.5/10
Very Good
Posted on Dec 21, 2024
So, first of all - i'll recommend this hotel for sure. We've came late at night and they've found us a room to wait till morning (500k dongs). Our check-in was earlier then declared. Room (lake view) was big and well-designed, but the main highlight was certain lakeview balcony. We love it. The hotel specialist also arranges an Ha long tour for us, it was good.
Coach Patrick Red
1-Bedroom Apartment
Stayed in May 2025
Couple
12 review
8.5/10
Very Good
Posted on Jul 9, 2025
Room is spacious. Kitchen has what you need. Bathroom is fairly large too. The hotel is by the lake, but not necessarily walking distance to any downtown / tourist places. The staff did lock me out one night when I arrived around 2-3am, because the doorbell didn’t work. I also found a loose nail on the floor in my bedroom one time.
Isaac
Studio Room
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 14, 2025
Stayed here for the second time and would stay again. Room is sizable, comfortable. My room's toilet had a weird structure running through it, so the shower area is slightly smaller but no other issues. Bed is clean, has a washing machine, most amenities are provided. Location is pretty nice, facing the lake. About 10mins grab bike to old quarter. Away from the city so it's very quiet and serene. Would recommend if you don't mind a bit of distance.
Guest User
Studio Room
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 16, 2025
Good place and service
Guest User
Lake View Apartment
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 14, 2025
Great service and beautiful view. Entrance was difficult to locate but staff were helpful and spoke English. Great experience!
Hemabushihema
2-Bedroom Apartment With Window
Stayed in Jan 2025
Traveling with friends
3 review
9.0/10
Great
Posted on Feb 26, 2025
The hotel's location is great, a bit away from all the city noise, yet right in the city center! The people working at the counter, Liam and Alice, were incredibly kind and helpful, very accommodating, and they helped us through our first days in Vietnam.
LunaFaidzah
Basic 2-bed Room
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 23, 2025
Recommend, Good place to stay, convenience with public transportation
Guest User
1-Bedroom Apartment
Stayed in Oct 2024
Solo traveler
16 review
7.5/10
Posted on Nov 24, 2024
Good convenient place. But there’s no dinner or food around, except for coffee shops that sell coffee and tea. On the second booking I made, they messed up my booking by mistakenly deleted my booking and said it’s full. I had to negotiate with them for a long time. Lucky that a customer happened to be leaving and helped me out.
Icha
Studio Room
Stayed in Sep 2024
Couple
1 review
10/10
Outstanding
Posted on Oct 12, 2024
When we coming on evening alice welcome us with her sweet smile, and we go our room the room very clean got bathtup,heater,washing machine, dining table,sofa tv, microwave,kitchen utensil,frezer, everything good love it. Its just 2km from old quarter view near hoan kiem like go to pagoda just walking. And when we check out early morning 3am just fast our driver havent coming they waiting us. Feel like dont want to leave but we need work again for our next holiday will recoment next time will stay here again
Anonymous User
Studio Room
Stayed in Sep 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Oct 13, 2024
I choose to stay in moonlight tay ho second time during my vacation in Hanoi.The staff are very helpful and kind.The room has complete facilities and aminities,everything was just perfect .
more&more
Studio Room
Stayed in Aug 2024
Solo traveler
23 review
9.0/10
Great
Posted on Oct 6, 2024
Good location, 30 min away by foot from old Quarter or 15 min by Grab bike, here is better to spend quiet night😁 rather than in tourist area and wake up with a nice lake view🫶🏼 The apartment has all the amenities that you need during your stay! (Just in bathroom was water leaking and floor was always wet, hope it can be fixed in future) The staff is friendly and helpful (Alice, Tracy, Liam) good job 👍🏻
Guest User
Studio Room
Stayed in Jul 2024
Couple
1 review
10/10
Outstanding
Posted on Aug 19, 2024
The hotel is pretty amazing. We stayed in a one bedroom apartment with a washer/dryer. Its pretty convenient for us. The hotel is in a great location as well. Walking distance to everything. The price is okay, for us it wasnt too bad we enjoyed our stay. We arrived there at around 11PM and the receptionist, Alice is amazing. To be grerted enthusiastically is good. She was able to provide us a lot of information. The guy who helped us check out, Liam is amazing as well. Such a pretty good guy. They both always have a smile on their face which made the stay amazing. Thank you so much, Alice and Liam!!!
Wouden
Studio Room
Stayed in Jun 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Aug 1, 2024
I had a great stay at Moonlight. The room had a full list of amenities that you won’t find at other hotels. The washer/dryer in the room was especially useful. While it is a little far from the Old Quarter, the west lake waterfront was worth it. The staff work one on one to arrange cleaning services, starting at a regular schedule of every other day.
Daniel
Studio Room
Stayed in Apr 2024
Couple
2 review
5.5/10
Posted on Jun 22, 2024
amenities were nice, and location is alright. it’s about 15 minutes away from lotte mall westlake. however there’s definitely something up with the room i was given. the air was extremely dusty (my phone screen would be covered in dust if i left it in the room for an hour) and when i asked if i could change rooms, the staff just said it’s either because of the air in hanoi (my room windows were always closed) or the blanket linen (which doesnt seem right cos it must have been disintegrating by the second). the dust affects your kettle water, so i gave up boiling water after that. they offered to “check” but they just seemed to do a regular room clean and the problem persisted anyway. no follow up was done as well. the final straw was when the power tripped 7 times in a row on a single night, and another 7-8 times the next morning. it’s really a shame because the washing machine was great. a real plus for this place. but the amount of dust and lack of any action or compensation by the hotel was just shocking.