Brook Hotel (Hangzhou West Lake) Reviews

Response from Property: Dear guest, Thank you for your prompt and highly positive feedback. Your satisfaction is our pursuit and the driving force for our progress. In the bustling city, having a place of elegance and tranquility to rest is the most wonderful gift from heaven for both of us. The peaceful years are only possible because of your company. We are grateful for everything and look forward to your next visit! Wish you a smooth life!

Response from Property: 親愛的客人您好！非常開心我們給您留下了深刻印象，也希望這個美麗城市和熱情的小布能給您留下一段美好的回憶。期待您下次光臨，祝一切順利

Response from Property: Dear guest, thank you for choosing Brook Hotel West Lake Hangzhou and sharing your stay experience with us. We are very glad to know that you had a pleasant time in our hotel and appreciated our service and facilities. Your positive feedback can help more guests understand us. We will continue to provide guests with more warmin-hotel services. Little Brook sincerely welcomes you and your family and friends to visit us again.

Response from Property: Dear guests, thank you for staying at Brook Hotel Hangzhou West Lake and giving us a detailed review. The hotel is located in the Southern Song Dynasty Imperial City Drum Tower Scenic Spot Food Street, adjacent to the West Lake Scenic Area and Wushan Scenic Area. It takes about 5 minutes to walk to the Southern Song Dynasty Imperial Street and Hefang Street. There are all kinds of special snacks, leisure and entertainment facilities nearby. The hotel has a superior geographical location, close to the Drum Tower, a famous attraction in Hangzhou. We will continue to provide guests with more warm in-store services, and Brook sincerely welcomes you and your family and friends to come and stay again!

Response from Property: Dear guests, hello! Thank you for choosing to stay in the hotel and recognizing the work of our friends. No matter how much advertising there is, it is not as good as word of mouth. We value the personal experience of every guest. As long as you come to the hotel, you are our family. We are willing to do our best to make your trip easy, happy and smooth. We look forward to your visit again to experience a different style. Wish you all the best!

Response from Property: Dear guest, thank you for choosing to stay at Brook Hotel West Lake Hangzhou. Our hotel is located in the food street of the Drum Tower, a scenic spot of the Southern Song Dynasty Imperial City. It is close to the West Lake Scenic Area and Wushan Scenic Area. It takes about 5 minutes to walk to the Southern Song Imperial Street and River Street. There are all kinds of facilities for local snacks and leisure and entertainment nearby. Our hotel enjoys a superior location, right next to the famous Drum Tower in Hangzhou. We will continue to provide guests with more warm in-hotel services. Little Brook sincerely welcomes you and your family and friends to visit and stay again!

Response from Property: Dear Guest, Thank you for choosing Westlake Brook Hangzhou and sharing your experience with us.I am glad to hear your comments and suggestions on the hotel, we will continue to adhere to the good place, Your praise, can help more guests to understand us, we will continue to provide guests with more warmth in the store service, small cloth also sincerely welcome you and your family and friends to come again, I wish you a happy life!

Response from Property: 親愛的客人您好！非常感謝您的好評和認可！我們一直以來都堅持為每一位入住的客人提供物超所值的個性化服務，從您辦理入住手續的那一刻起，我們都努力在每一個服務細節上給每一位來到小布家的客人體驗超值的入住享受，務求讓每一位客人能感受到滿意、貼心的服務。謝謝您對小布家員工的肯定！期待與您再次相遇！

Response from Property: 親愛的客人您好， 感謝您下榻杭州西湖布魯克酒店，酒店現代化風格的房間與人性化的服務，得到每一位客人的喜愛，酒店位於南宋皇城鼓樓景點美食街內，毗鄰西湖景區與吳山風景區，步行至南宋御街與河坊街約5分鐘，附近特色小吃休閑娛樂配套設施一應俱全。酒店地理位置優越，緊挨着杭州著名景點鼓樓。我們會持續為客人提供更加温情的在店服務，小布也誠摯的歡迎您與家人朋友再次光臨來住。酒店主管：小王

Response from Property: Thank you for your comment. I hope you have a great time in Hangzhou. The assistance we provided is what our staff is supposed to do. We welcome you to come back to Hangzhou next time.

Response from Property: 親愛的客人您好， 感謝您下榻杭州西湖布魯克酒店，沒能收到您的滿分評價真是非常遺憾呢。酒店位於南宋皇城鼓樓景點美食街內，毗鄰西湖景區與吳山風景區，步行至南宋御街與河坊街約5分鐘，附近特色小吃休閑娛樂配套設施一應俱全。酒店地理位置優越，緊挨着杭州著名景點鼓樓。我們會持續為客人提供更加温情的在店服務，小布也誠摯的歡迎您與家人朋友再次光臨來住！

Response from Property: Dear guest, Thank you for your prompt and highly positive feedback. Your satisfaction is our pursuit and the driving force for our progress. In the bustling city, having a place of elegance and tranquility to rest is the most wonderful gift from heaven for both of us. The peaceful years are only possible because of your company. We are grateful for everything and look forward to your next visit! Wish you a smooth life!

Response from Property: Dear guest, your evaluation makes us feel extremely honored! Thank you for your support and recognition of all aspects of our hotel. Everything we do is to ensure that every guest who stays with us has a pleasant and comfortable experience. We are truly touched by your affirmation and look forward to your next visit! Little Bu wishes you a happy life and all the best!

Response from Property: Thank you for your evaluation of our hotel and the accompanying pictures. We are also very happy to hear that you have spent a happy time here. Hangzhou is a city with rich historical and cultural heritage and beautiful scenery.The cuisine in Hangzhou is very unique, and we hope you will come back to visit again