Huachen Fengting Hotel

Huachen Fengting Hotel Reviews

Huachen Fengting Hotel

No.333 Wujiang Road, Shangcheng District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Huachen Fengting Hotel
Huachen Fengting HotelHuachen Fengting HotelHuachen Fengting Hotel
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Guest Reviews

8.8/10
1137 review
Verified reviews
Location8.9
Amenities8.6
Service8.9
Cleanliness8.9
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All reviews(1137)
Positive reviews(1076)
Reviews with photos/video(160)
Easy to get around(177)
Convenient location(140)
Friendly front desk staff(128)
Close to metro(106)
Large rooms(40)
Perfect for business trips(37)
Convenient parking(27)
Tasty food(15)
Negative reviews(61)
Totorka
Cozy Queen Room
Stayed in Mar 2025
Business traveler
9 review
4.5/10
Posted on May 1, 2025
During my stay, no amenities were provided, despite those advertised. Furthermore, the room emitted an odd smell, reminiscent of an old relic or something antiquated. The entire hotel was permeated with this scent. However, the most distressing aspect was the complete absence of water pressure in the shower. I assure you, it was not a joke; there was absolutely no water pressure.
Response from Property: Dear guest, we apologize for the bad experience during your stay! We have recorded and rectified the problems of the advertised facilities, odor and water pressure one by one and will strictly check the service standards. Thank you for your frank feedback. We look forward to the opportunity to provide you with better service!
Lim In Hong
Business Queen Room
Stayed in Sep 2024
Solo traveler
8 review
10/10
Outstanding
Posted on Oct 16, 2024
After checkin in the hotel, I found the room air conditioning was leaking. So I went to the lobby to complain about it and they immediately upgraded my room. It was an excellent service.
Response from Property: Dear guests: Thank you very much for your check-in and comments. I can see that you are a careful VIP. I am very happy that Huachen Fengting has given you such a wonderful check-in experience, which makes us very happy. The hotel is committed to providing every guest with the feeling of "home" and enjoying the humanised services we provide. We are looking forward to your next visit to relive the romance and warmth of Huachen Home. I wish you a happy family!
Sea Marina
Cozy Queen Room
Stayed in Jan 2025
Solo traveler
17 review
10/10
Outstanding
Posted on Feb 25, 2025
Old style classic design hotel. Bathtub in the room was really big ! Staff didn’t speak English but they tried to be helpful ! Excellent breakfast! Chef recognized me every morning and remembered which ingredients I use for soup !
Response from Property: Dear guests: I am very positive about Huachen Fengting. I believe that your trip to Hangzhou not only took away the beautiful scenery of Hangzhou, but also the beauty of Huachen Fengting's service, right? That thoughtfulness and warmth are everywhere, interpreting the service tenet of "coming to Huachen, warmth lasts forever". I look forward to seeing you again. I wish you a happy life!
hidden
Cozy 2-bed Room
Stayed in May 2024
Family
2 review
6.5/10
Posted on Jul 17, 2024
Conveniently located for a stress-free commute to the West Lake area, this hotel initially seemed like a great choice. However, our excitement was short-lived. The swimming pool, a major draw for us on a sweltering summer day, proved to be a letdown. The hotel's once-grand ambiance, reminiscent of its heyday in the early 2000s, sadly felt dated. Moreover, two members of our group of seven suffered bites from bed bugs, a disappointing and uncomfortable experience. Reception staff were helpful and friendly.
Response from Property: Dear guest:Thank you for choosing Hangzhou Huachen Fengting Hotel, and thank you for your support and love. The hotel is actively improving, hope you can give positive suggestions so that we can timely improve the shortcomings, intentions to create a comfortable and pleasant environment for you, sincerely look forward to your visit again!
Iana en Sh
Cozy Queen Room
Stayed in Mar 2024
Couple
41 review
10/10
Outstanding
Posted on Apr 5, 2024
Good hotel for its value, clean and nice. Rooms are spacious
Response from Property: Dear guest! Thank you for giving the hotel 5 points, Look forward to your next visit , I wish your a happy life! Happy every day !
Guest User
Cozy 2-bed Room
Stayed in Jul 2024
Solo traveler
8 review
8.0/10
Very Good
Posted on Aug 26, 2024
Nice hotel with good sized rooms.
Response from Property: Dear guests:Thank you for your love of our hotel and your comments on the hotel,I hope you will continue to choose us next time! We look forward to seeing you again!
Guest User
Cozy 2-bed Room
Stayed in Mar 2024
Business traveler
5 review
10/10
Outstanding
Posted on May 13, 2024
非常好,性价比很高。diliweizhihenhao,jiaotongbianli,jingguanhenhao
Response from Property: 感謝入住華辰鳳庭大酒店,能給您留下良好印象,我們倍感榮幸,得到5分的評價我們十分感激,希望您能一直關注我們。我們酒店適合出遊入住,附近餐飲很多,如:天陽親子廣場,萬泰城,爵優城等,附近還有大型購物超市(物美);地鐵出行十分便利:1號線三站路就可以去河坊街,四站路就直達龍翔橋西湖景區,還能到湘湖旅遊(杭州樂園/浪浪水上樂園),如此優越的地理位置及吸引人的價格,歡迎您的再次光臨!
Guest User
Cozy Queen Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 12, 2025
The location of the hotel is great! It's a 2-minute walk to the subway station, and there are all kinds of food and shopping around. The room is clean and tidy, the bedding is comfortable, and the front desk service is enthusiastic. I will choose here next time!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for staying at Huachen Fengting Hotel. We are glad to know that you enjoyed your stay in the hotel. The hotel is just a stone's throw away from the Qiantang River. Take Metro Line 4 (towards Chihua Street, only 2 stops away) to Civic Center Station to watch the sunrise and sunset, and enjoy the vast river. The night light show is also a night view you cannot miss. It is close to Raffles, Outlets, Vientiane City and other commercial centers, which are all good places for your leisure shopping. We look forward to your visit again.
Anonymous User
Business Queen Room
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 5, 2025
Environment: high-class and clean, the location is also very convenient, whether it is a taxi or subway, it is very convenient Service: warm and thoughtful Sanitation: clean, the room is fully equipped, and the scenery outside the window is also good Facilities: convenient, the lobby downstairs is well-equipped and easy to use
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing to stay at Huachen Fengting Hotel, and thank you for your affirmation and support. The hotel front desk has carefully prepared free tea for you, hoping to bring you a touch of warmth. Huachen Fengting is well-known in the market for its superior geographical location, high cost performance and warm service. We will continue to provide high-quality services to every guest. We sincerely look forward to meeting you next time.
Guest User
Business Twin Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 3, 2025
The room has a view of Qiantang River, the surrounding environment is good, it is close to the subway station, and the transportation to West Lake is convenient. Although the decoration is a bit old, it is still very cost-effective at this time of May Day.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for staying at Huachen Fengting Hotel. We are glad to know that you enjoyed your stay in the hotel. The hotel is just a stone's throw away from the Qiantang River. Take Metro Line 4 (towards Chihua Street, only 2 stops away) to Civic Center Station to watch the sunrise and sunset, and enjoy the vast river. The night light show is also a night view you cannot miss. It is close to Raffles, Outlets, Vientiane City and other commercial centers, which are all good places for your leisure shopping. We look forward to your visit again.
Guest User
Executive Twin Room
Stayed in Apr 2025
Solo traveler
7 review
10/10
Outstanding
Posted on May 3, 2025
The breakfast is rich and there is a lot of food. The room is very quiet and soundproof. The sanitation work is careful and clean. The facilities and equipment are very formal. The front desk service is very enthusiastic and considerate of the guests. It is a very comfortable and considerate stay
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your affirmation of Huachen Fengting. I believe that your trip to Hangzhou not only brought you the beautiful scenery of Hangzhou, but also the beauty of Huachen Fengting's service in your heart? That thoughtfulness and warmth are everywhere interpreting the service tenet of "Guests come to Huachen, warmth lasts forever". I look forward to meeting you again. I wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Mar 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Apr 19, 2025
The hotel has convenient transportation. There is a subway station nearby, which is a 3-minute walk. We arrived late. Thanks to the front desk lady for helping us upgrade the room type. We will choose this hotel again next time we come to Hangzhou.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your praise of Huachen Fengting. The hotel strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with super high cost performance. The hotel is close to Qianjiang New Town, West Lake Scenic Area, and Southern Song Imperial Street, and has a very advantageous geographical location. What is rare is that the room rate is even more considerate, and many returning guests are very happy with our super high cost performance. I sincerely look forward to your visit again.
Guest User
Cozy Queen Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 18, 2025
The hotel has a superior geographical location, convenient transportation, and is surrounded by public transportation sites and many food attractions, making it very suitable for travel and vacation.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for staying at Huachen Fengting Hotel. We are glad to know that you enjoyed your stay in the hotel. The hotel is just a stone's throw away from the Qiantang River. Take Metro Line 4 (towards Chihua Street, only 2 stops away) to Civic Center Station to watch the sunrise and sunset, and enjoy the vast river. The night light show is also a night view you cannot miss. It is close to Raffles, Outlets, Vientiane City and other commercial centers, which are all good places for your leisure shopping. We look forward to your visit again.
Guest User
Cozy Queen Room
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 14, 2025
Surrounding environment: The surrounding area of ​​the hotel is quite convenient. There are several small supermarkets nearby, which is very convenient for shopping. There are also many places to eat. The food in several small shops is quite delicious and the price is not expensive. It is also not far from the bus station, so it is very convenient to go out and take a bus.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for staying at Huachen Fengting Hotel. We are glad to know that you enjoyed your stay in the hotel. The hotel is just a stone's throw away from the Qiantang River. Take Metro Line 4 (towards Chihua Street, only 2 stops away) to Civic Center Station to watch the sunrise and sunset, and enjoy the vast river. The night light show is also a night view you cannot miss. It is close to Raffles, Outlets, Vientiane City and other commercial centers, which are all good places for your leisure shopping. We look forward to your visit again.
Guest User
Cozy Queen Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 14, 2025
The service is thoughtful and makes you feel at home. The hotel's service is impressive. The front desk check-in and check-out are fast and the attitude is very enthusiastic. The room is cleaned very cleanly, and the waiter will replace towels and toiletries in time. If you have any needs, just call the front desk and they will come to help you solve it quickly. It feels very considerate.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your affirmation of Huachen Fengting. I believe that your trip to Hangzhou not only brought you the beautiful scenery of Hangzhou, but also the beauty of Huachen Fengting's service in your heart? That thoughtfulness and warmth are everywhere interpreting the service tenet of "Guests come to Huachen, warmth lasts forever". I look forward to meeting you again. I wish you a happy life!