No.379 Dongning Road, Shangcheng District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Hangzhou Zhelv Kaiyuan Mingting Hotel Guest Reviews
4.8/5
Excellent
4216 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(4216)
Positive reviews(4163)
Reviews with photos/video(370)
Friendly front desk staff(863)
Easy to get around(692)
Delicious breakfast(308)
Large rooms(274)
Perfect for business trips(157)
Close to train station(134)
Tasty restaurant(56)
Delicious buffet(27)
Negative reviews(53)
Gray Li
Superior King Room
Stayed in Sep 2024
Couples
39 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Very nice and new modern hotel. Reception staff wore beautiful uniforms.
Response from Property: ❤️唐風禮迎服務❤️,非常感謝您對我們酒店的認可和讚揚!我們會繼續努力,保持酒店的新穎與現代化,讓每一位客人都能在這裏感受到家一般的温暖與舒適。我們的接待人員也會以更加飽滿的熱情和專業的服務迎接每一位賓客,期待您再次光臨!🥰
varuna
Superior King Room
Stayed in Dec 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The place was very quite clean and nice ambiance.
Easy to access and very close to the speed train.
Friendly staff and very supportive to the customers.
I recommend this hotel as one of the best places to stay as a very happy and satisfied customer.
Response from Property: ❤️禮迎官❤️,非常感謝您對我們酒店的高度評價和認可呀!您提到的氛圍好、交通便利、員工友好等都是我們一直努力在保持和提升的方面,能得到您這樣滿意的顧客的推薦,我們真的特別開心和榮幸呢!我們會繼續努力,讓每一位來到我們酒店的客人都能感受到家一般的温馨和舒適,期待您的再次光臨喲!
Guest User
Family Room (Mini Fridge + Xilinmen Dream Mattress)
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Counter staff was attentive to our needs. Must mentioned that the doorman gave us shelter during the rain and unloaded our heavy luggages from the car without being told. Tea was served to us at the reception counter and every detailed explained to us when we checked in.
The breakfast spread was great and food was in abundance.
The location was right in front of the metro exit which is a huge plus point.
The room was spacious and every piece of furniture was well thought out during space planning
I will definitely stay in this hotel again
Response from Property: ❤️禮迎官❤️,非常感謝您對我們酒店的認可和讚揚!我們會繼續努力,保持高水準的服務。您提到的酒店亮點“位置超便利”,也一直是我們的優勢之一。期待您再次光臨!😊
Guest User
Family Room (Mini Fridge + Xilinmen Dream Mattress)
Stayed in Apr 2024
Family
5 review
3.7/5
Posted on May 25, 2024
The hotel is supposed to be 4 star but the service is not so . After we checked in , we found out the soap and other items in the shower were empty. Wi-Fi was not existent in the room . After we complained, the front desk said that is nothing they can do.
The location is good , walking distance to Hangzhou East train station, about 15 minutes away on the right facing Ningbo road.
Response from Property: 尊敬的賓客您好,感謝您選擇了杭州浙旅開元名庭大酒店,我們很重視每一位客人的入住感受,非常抱歉在您入住期間沒有給您一個良好的入住體驗,杭州浙旅開元名庭大酒店位於東站附近,交通方便,給您造成的不愉快我們在此再次誠摯的向您表達我們的歉意,希望您下次入住您可以看到我們的進步。
Anonymous User
Superior King Room
Stayed in Sep 2023
Business travelers
3 review
4.5/5
Great
Posted on Oct 31, 2023
Bedroom is spacious. Bathroom is cool. Cleanliness is good. Location is good. Very convenient to walk around that area. Hotel is very near to the raffles tower.
Response from Property: A jar of sake, drinking up the joys and sorrows of an old friend, the stars flowing, raising my eyebrows. Fortunately, I have you in my eyes. Your affirmation also gives us a lot of encouragement. I hope you can give us more encouragement next time. Being able to provide every guest and friend from afar with a warm and welcoming service is also the constant pursuit of Delong people! We sincerely look forward to your visit again!
Guest User
Cozy Double Bed Room (Negative Ion Machine + Xinlinmen Dreams Mattress)
Stayed in Oct 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Dec 8, 2024
It's was clean and new
Response from Property: ❤️禮迎官❤️,非常感謝您對我們酒店的認可和好評呀😄!我們一直致力於為每一位客人提供乾淨、舒適的住宿環境。您提到的乾淨這一點,正是我們非常重視和努力維護的👍。能得到您的肯定,我們深感榮幸和開心🥰,也期待您再次光臨,我們會繼續保持,為您提供更加優質的服務喲😘!
DistributorSiemensIndonesia
Superior King Room
Stayed in Dec 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Jan 21, 2024
Nice room, clean and also great location from Train Station
Response from Property: Dear guest: Hello! Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope Hangzhou Zhejiang Travel New Century Mingting Hotel will be the most warm and unique one in your memories! Look forward to your next stay, but also look forward to your 5 points review oh!
홍은산
Superior King Room
Stayed in Jul 2023
Other
2 review
3.2/5
Posted on Aug 28, 2023
Very wide room and has a nice view.
Delicious breakfast also nice.
Response from Property: Kusanagi loves spring flowers, summer trees, autumn dusk, winter sunshine. But what I like most is to be able to meet you again.
Yong Ching
Cozy Double Bed Room (Negative Ion Machine + Xinlinmen Dreams Mattress)
Stayed in Mar 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Very good.
Response from Property: 年華似水,匆匆一瞥,多少歲月,輕描淡寫。讚美別人是温馨的,被別人讚美更是一種幸福,您的肯定讓我們充滿了動力。我們也會再接再厲,把最貼心的服務帶給您。願我們的陪伴能夠一直為您帶來美好的體驗。真誠的期待您的再次光臨。
Anonymous User
Guestroom (2 Beds)
Stayed in Jan 2023
Family
22 review
3.7/5
Posted on Feb 19, 2023
perfect location near east train station
Response from Property: 尊敬的賓客: 感謝您入住浙旅開元名庭大酒店並對我們小夥伴進行表揚!杭州浙旅開元名庭大酒店是離杭州東站最近的一家德朧集團旗下酒店,周邊交通便利,出行快捷,地理位置十分優越。您的肯定也給了我們很大的鼓勵,希望下次能給我們5分點評。能為每一位遠道而來的賓朋提供賓至如歸的温馨服務,也是德朧人不斷的追求! 我們真誠期待您的再次光臨!
오진
Cozy Double Bed Room (Negative Ion Machine + Xinlinmen Dreams Mattress)
Stayed in Aug 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 22, 2023
good so good
Response from Property: 世界上有許多種遇見,最美好的,莫過於在最美的時光與對的您相遇。您的肯定也給了我們很大的鼓勵,希望下次能給我們更多的鼓勵。能為每一位遠道而來的賓朋提供賓至如歸的温馨服務,也是德朧人不斷的追求! 我們真誠期待您的再次光臨!
Guest User
Guestroom (2 Beds)
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The hotel is near Hangzhou East Station, and the subway station is a 5-minute walk away, with convenient transportation. There are many people coming to participate in the competition and check in, but the service is still in place, and hot water is handed over as soon as they come. The room has not been cleaned yet, and the front desk lady Xiaoqing is very nice. I only waited for a moment and quickly contacted to clean the room and check in. In addition, I didn’t book the same room type for two days, and helped me coordinate to extend my stay the next day, so I didn’t have to move my luggage and change rooms. The room is very large and spacious, the bathroom is separated into dry and wet areas, and the shower and toilet are separated. There is a self-service laundry room on the 7th floor, with laundry detergent and softener. It is very convenient to change clothes and dry them when I just came back from my hometown during the Chinese New Year.
Original TextTranslated by Google
Response from Property: ❤️禮迎官❤️,非常感謝您對我們酒店的認可和讚揚呀😃!您提到的前台小晴,我們也會對她進行表揚呢👏。能讓您在住宿過程中感到滿意,我們也很開心。房間寬敞、洗手間乾濕分離以及自助洗衣房等都是我們致力於為客人提供的優質服務和體驗😄。期待您再次光臨哦🥰!
baobaobaobaobao~
Cozy Double Bed Room (Negative Ion Machine + Xinlinmen Dreams Mattress)
Stayed in Dec 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Very close to the high-speed rail station. There is also a subway entrance at the door. It is very convenient. I stay here every time I come to Hangzhou because the room is really big. However, the air conditioner is really loud. It is a bit difficult for light sleepers to fall asleep. I think the service is very good. The staff are very enthusiastic. Recommended.
Original TextTranslated by Google
Response from Property: ❤️Receptionist❤️, thank you very much for your recognition and recommendation of our hotel! You mentioned that the room is very large and you are very satisfied, and we are very happy too. We apologize for the trouble caused by the loud noise of the air conditioner. We will arrange staff to check and repair it as soon as possible to give you a quieter and more comfortable sleeping environment. We will continue to maintain our enthusiastic service and look forward to your next stay! 😘
Guest User
Cozy Double Bed Room (Negative Ion Machine + Xinlinmen Dreams Mattress)
Stayed in Dec 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Very good, the environment has a New Year atmosphere, the room is very clean, the bathroom is separated into wet and dry areas, the reception officer Xiao Zhang is very enthusiastic and the service is thoughtful. The hotel has convenient parking, the indoor hygiene is clean and very quiet, and the room is well soundproofed and does not affect sleep.
Original TextTranslated by Google
Response from Property: ❤️Receptionist❤️, thank you very much for your recognition and praise for our hotel! Our hotel has always been committed to providing every guest with a comfortable accommodation environment and considerate service. The New Year atmosphere, clean rooms, dry and wet separation of bathrooms, enthusiastic receptionist, convenient parking, etc. that you mentioned are all the results of our efforts. We are really happy to satisfy you, we will continue to maintain and improve, and look forward to your visit again! 😘😘😘
Guest User
Superior King Room
Stayed in Dec 2024
Family
3 review
4.8/5
Amazing
Posted on Jan 19, 2025
The hotel is very conveniently located near the East Station, with a subway. The receptionist Xiaoqing helped with late check-out, and the check-in experience was pretty good. I brought my children here for group training, and the breakfast was quite rich.
Original TextTranslated by Google
Response from Property: ❤️Welcome Officer❤️, thank you very much for your recognition and praise for our hotel! Our hotel has always been committed to providing high-quality services to every guest, and we are very happy that you and your children have a good stay experience. Xiaoqing will also be very pleased to know your affirmation. Our breakfast will also continue to be enriched and improved, striving to bring more surprises to guests. Looking forward to your next visit! 😘