Hangzhou Qizai Holiday Homestay (Manjuelong Branch, West Lake Scenic Area) Reviews
Hangzhou Qizai Holiday Homestay (Manjuelong Branch, West Lake Scenic Area)
No.3 Lower Section of Manjuelong Road, Xihu District, Hangzhou, Zhejiang, ChinaSee Hotel Details
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1 night
Guest Reviews
9.3/10
Very Good
593 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(593)
Positive reviews(573)
Reviews with photos/video(239)
Close to scenic area(38)
Well designed(34)
Loved the view(34)
Friendly front desk staff(27)
Delicious breakfast(26)
Great air circulation(18)
Small room size(12)
Easy to call taxis(11)
Negative reviews(20)
Anonymous User
Classic Japanese House
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 5, 2025
The hotel staff is very enthusiastic and friendly. Evething went smoothly while staying here. The hotel is clean and have Japan vibe but not too close to the center. I will come back if i have chance to explore more
Response from Property: Time allows people to appreciate the charm of waiting, and space allows people to feel the charm of happiness. Thank you for your choice. Qizai is willing to wait for you for a lifetime and accompany you throughout the four seasons.
Guest User
Mountain View Balcony Double Room
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on May 2, 2025
There is a lot of care and attention to detail in the hotel. The hostess was especially attentive and helpful.
Response from Property: Time allows people to appreciate the charm of waiting, and space allows people to feel the charm of happiness. Thank you for your choice. Qizai is willing to wait for you for a lifetime and accompany you throughout the four seasons.
teainplaces
Classic Japanese House
Stayed in Mar 2025
Solo traveler
15 review
9.5/10
Amazing
Posted on Apr 7, 2025
The location is perfect if you want to be close to tea plantations and similar attractions. It’s very convenient to reach the Longjing section of the China Tea Museum and the village, either by bus or on foot (though walking requires some stamina). Manjuelong is famous for its osmanthus trees, which bloom in autumn, but the area still has a unique charm in spring. Hupao Spring, where you can get water for your tea, is also within walking distance or a short bus ride away.
The service was excellent and went above and beyond. As soon as the staff found out this foreigner likes tea, they kindly invited me to enjoy tea together—even though my Chinese is very limited. It was Qingming Jie and they welcomed me with a delicious and fresh qingtuan.
The room was exactly as shown in the pictures: clean, cozy, and pretty. The toilet and shower were excellent.
Breakfast was also very good—filling and just right to start a day of exploring the tea hills.
Response from Property: Time allows people to appreciate the charm of waiting, and space allows people to feel the charm of happiness. Thank you for your choice. Qizai is willing to wait for you for a lifetime and accompany you throughout the four seasons.
komomo67
Mountain View Balcony Double Room
Stayed in May 2025
Couple
1 review
9.0/10
Great
Posted on Jun 25, 2025
Very sweet hotel, the rooms were a little smaller than expected but overall very nice. The staff was very helpful with everything!
Response from Property: 時間讓人品味等待的魅力,空間使人倍感幸福的魅力,感謝您的選擇,棲在願為您一生守候,四季相隨~
RoseCieli
Classic Japanese House
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 11, 2025
Very beautiful place and very good service. We really enjoyed our stay here. When you arrive you feel like arriving at a holiday place, the view from the hotel window is breathtaking. Also the village is cute and there is a cool ancient cave just 5min away. The hotel staff is always very helpful, you can write them on Wechat and they reply fast. The rooms were also pretty and clean. The cigarette smell was just very faint compared to other places we stayed in. There is also a washer and dryer for your clothes, washing powder is already there.
There is nothing they could improve on, perfect place.
Response from Property: 您的肯定,如金雕玉砌的耀眼,您這般誇讚我們視若珍寶,字字牢記心間。肯定的話語讓我們的堅持有了意義!期待您下次光臨
Kaz1113
Classic Japanese House
Stayed in Nov 2024
Couple
5 review
9.5/10
Amazing
Posted on Dec 8, 2024
Quaint homestay in a very good location! Reception staff (lady) was really helpful but another male staff was rather brusque. The TV in our room was not working and the female staff shifted us to another room at night when we realised the TV didn’t work. Amenities are basic but sufficient.
If you are looking for a good value accommodation without frills but in a good location, this is it.
Response from Property: 在這紛擾的世界中,能成為您旅途中的一抹温馨,是我們莫大的榮幸。您的滿意,是我們不斷前行的動力。最近西湖楓葉正盛,期待在未來的日子裏,與您分享更多生活的美好瞬間
Vishnu R Menon
Queen Room
Stayed in Oct 2024
Solo traveler
5 review
9.0/10
Great
Posted on Nov 25, 2024
The hotel stay was really nice. It has a Japanese home deco. The location is excellent if you would like to stay in the middle of nature, away from the busy roads and city. Most importantly the staff is extremely helpful and thoughtful. They would go the extra mile to deliver on hospitality despite having language barriers, they were extremely patient and helpful. Really felt like I was living in a friendly home.
Response from Property: In this troubled world, it is our great honor to be a touch of warmth during your journey. Your satisfaction is our driving force to keep moving forward. The maple leaves are in full bloom in West Lake recently. I look forward to sharing more beautiful moments of life with you in the days to come.
Guest User
Classic Japanese House
Stayed in Jun 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 4, 2024
Nice hotel either decent with. Polite staff
Response from Property: 感謝您下榻棲在,您的滿意是我們不懈的追求,我們再接再厲,為您提供更優質的服務,期待您的再次光臨!
Guest User
Classic Japanese House
Stayed in Aug 2024
Couple
2 review
10/10
Outstanding
Posted on Sep 20, 2024
Very place for foreigners! Perfect location for people who want to dive in to beautiful and mysterious culture of Hangzhou! Highly recommended🫡
Response from Property: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們,生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
Tulippino
Mountain View Balcony Double Room
Stayed in Feb 2024
Couple
29 review
10/10
Outstanding
Posted on Mar 11, 2024
Hotel is very nice and clean. Room is a bit small and toilet is too close to the bed. Close to the West Lake and the neighbourhood is beautiful and quiet. The bird can speak, we loved it a lot!
Response from Property: Thank you for staying here. Your satisfaction is our unremitting pursuit. We will continue to work hard and provide you with better service. We look forward to your next visit!
Brendan
Classic Japanese House
Stayed in Jul 2024
Couple
1 review
9.5/10
Amazing
Posted on Aug 4, 2024
Small and cosy hotel in the hills away from the busy parts. Incredibly lovely staff who are super friendly and helpful. Room was clean and as advertised.
Response from Property: I'm glad you stayed at our hotel. My English is not very good and I'm studying. I hope to serve you better next time and look forward to coming again
Guest User
Classic Japanese House
Stayed in Apr 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 3, 2024
Enjoyable stay! Love the tatami mattress with big window facing trees. Location is very convenient as well
Response from Property: Thank you for staying at the XI ZAI,Your satisfaction is our unremitting pursuit, we will continue to work hard to provide you with better service, looking forward to your visit again!
Mee Yee
Classic Japanese House
Stayed in Apr 2024
Family
8 review
9.5/10
Amazing
Posted on May 29, 2024
Very good location, the staff especially 小卢very friendly and helpful. nice hostel to stay
Response from Property: Thank you for staying at the XI ZAI,Your satisfaction is our unremitting pursuit, we will continue to work hard to provide you with better service, looking forward to your visit again!
Anonymous User
Mountain View Balcony Double Room
Stayed in May 2024
Traveling with friends
4 review
5.5/10
Posted on Jul 12, 2024
Absolutely not a good hotel, and I don’t like the owner of the hotel.
Response from Property: Hello, thank you for your feedback. If it was due to your own poor experience, we apologize for disappointing you. Once again, I deeply apologize and wish you a happy life!
Guest User
Classic Japanese House
Stayed in Jan 2024
Couple
1 review
10/10
Outstanding
Posted on Feb 6, 2024
Amazing experience here at this comfy Japanese house set on the foothills of xifeng mountain, only a short bus ride from the scenic LongJing village. The staff are friendly, the place is clean and comfy. You will love the cosy atmosphere, cannot recommend this place any more!
Response from Property: Thank you for staying here. Your satisfaction is our unremitting pursuit. We will continue to work hard and provide you with better service. We look forward to your next visit!