Sen Ting Hotel (Xiaoshan International Airport)

Sen Ting Hotel (Xiaoshan International Airport) Reviews

Sen Ting Hotel (Xiaoshan International Airport)

Building 2, intersection of Wenming Road and Kanhong Road, Xiaoshan District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Sen Ting Hotel (Xiaoshan International Airport)
Sen Ting Hotel (Xiaoshan International Airport)Sen Ting Hotel (Xiaoshan International Airport)Sen Ting Hotel (Xiaoshan International Airport)
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Guest Reviews

9.2/10
Very Good
381 review
Verified reviews
Location9.2
Amenities9.2
Service9.3
Cleanliness9.3
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All reviews(381)
Positive reviews(364)
Reviews with photos/video(122)
Offers pick-up/drop-offs(70)
Classy environment(62)
Friendly front desk staff(50)
Close to airport(46)
Delicious breakfast(23)
Well designed(17)
Perfect for business trips(16)
Tasty restaurant(3)
Negative reviews(17)
Guest User
Sen Ting Quadruple Family Room
Stayed in Mar 2025
Family
31 review
6.0/10
Posted on May 1, 2025
travelling with family . stay here is because is near to airport . 
Response from Property: Dear guest: Hello! Firstly, thank you for choosing to stay at our hotel. We deeply apologize for any discomfort and inconvenience caused during your stay! The hotel will continue to strive to improve service quality, enhance facilities and equipment, and strive to provide better service and a more comfortable living environment for guests in the future. Finally, I wish you a happy life and all the best!
Anonymous User
Sen Ting Quadruple Family Room
Stayed in Oct 2024
Family
1 review
5.5/10
Posted on Jan 15, 2025
Got blood stain on the sofa. Especially there is a notice to be cautious of STDs, it makes people even more scared. My mum's skin felt itchy after sleeping on the bed.
Response from Property: Dear guest, we are very sad to see your negative review. We sincerely accept the shortcomings you pointed out and will take measures to improve them as soon as possible. We are well aware that every detail of the hotel is crucial. We are deeply sorry that we failed to satisfy you this time. We will strengthen staff training, optimize service processes, and strive to improve overall quality. We hope you can give us another chance to make up for this regret.
FIRAS MAHMOUD M
British-Style Room (2 Beds)
Stayed in Jul 2024
Family
4 review
3.0/10
Posted on Sep 1, 2024
looks more like a hostel than a hotel, forge far from the entrance, titles no cars allowed, more reminiscent of a military base, dark in the evening around, place is not a neighborhood, rooms stink of cigarettes, very strong smell, I think it won't reach two stars in any case
Response from Property: Dear VIP, I don't know what unpleasant experience happened during your stay. Little R said he was very disappointed to hear about your experience. We will pay great attention to the problems you mentioned. The hotel always adheres to the concept of customer first, and we are always committed to providing excellent service to every guest. I am deeply guilty of this mistake, and I am deeply sorry!
Colin
Sen Ting Double Bed Room
Stayed in Mar 2024
Business travelers
38 review
9.0/10
Great
Posted on Apr 30, 2024
Really friendly staff but shower was broken and didn’t have the time to report as was only staying one night
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Senting. We look forward to your visit again to review our progress and wish you a happy day!
IzzatHaz
Sen Ting Double Bed Room
Stayed in May 2023
Other
8 review
10.0/10
Outstanding
Posted on Jun 17, 2023
The hotel staffs were really nice, got our group very early checkin. The room was very nice and amenities were complete. Used the airport transfer which is also on time.
Response from Property: Thank you very much for choosing our Senting Hotel. Thank you for your perfect review. We are very glad that you had a pleasant time at the hotel. It is our honor to bring you a comfortable stay experience. We will continue to work hard to improve service quality and living environment, and strive to provide guests with The highest quality, considerate service. Senting sincerely invites you to visit us again!
KeefLeemin
Sen Ting Quadruple Family Room
Stayed in Jun 2023
Family
17 review
10.0/10
Outstanding
Posted on Jul 13, 2023
Staff at the hotel were very friendly and helpful. Shuttle to the airport is very convenient and easy to use. Hotel is located in a beautiful neighborhood; we recommend taking a walk around.
Response from Property: 尊敬的賓客，感謝您的點評！我們一直都相信‘以心換心’都肯定可以得到相應的回報，有您的肯定和好評真的是對我們最大的肯定和鼓勵，我們一直在努力在進步，希望給每一位入住酒店的客人都能帶來非常愉快的入住感受。森庭也從未停下前進的腳步，總是想以最好的服務最好的面貌迎接每一位家人！服務永無止境，我們還需努力提高自己，提高尚島！森庭酒店蕭山機場店歡迎您下次回家，再次感謝!
moonchild1005
Sen Ting Twin Room
Stayed in Oct 2023
Other
6 review
10.0/10
Outstanding
Posted on Nov 20, 2023
Friendly staff and good environment. Nice stay.
Response from Property: Dear guests: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic Senting Hotel people can leave you with a good memory. Looking forward to your next visit and wishing you all the best.
Omar Farhan
Sen Ting Double Bed Room
Stayed in May 2023
Business travelers
12 review
10.0/10
Outstanding
Posted on Jul 7, 2023
Near to Airport
Response from Property: 非常感謝您選擇我們森庭酒店。感謝您的滿分點評，很高興您在酒店度過了一段愜意的時光，能夠給您帶去舒適的入住體驗，是我們的榮幸，我們會不斷地努力提高服務品質和旅居環境，爭取為賓客提供最優質、貼心的服務。森庭誠邀您再次光臨！
Guest User
Sen Ting Twin Room
Stayed in Sep 2023
Business travelers
4 review
10.0/10
Outstanding
Posted on Oct 28, 2023
good。
Response from Property: 感謝選擇與認可，歡迎您下次再來入住呢！
JeskoX
Private Double Room
Stayed in Apr 2025
Business travelers
9 review
10.0/10
Outstanding
Posted on May 23, 2025
The front desk checked in quickly and the service was thoughtful and considerate. The environment outside the hotel was good and comfortable for walking. The room was tidy and cleaned very well. I was very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Beautiful time, Sen Ting Hotel met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish you: well!
Guest User
Private Double Room
Stayed in Apr 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on May 21, 2025
Because of the change of plan, the twin room was temporarily changed to a king-size bed room. After arriving at the store, it was very considerate to help upgrade the room with window 🥰 The check-in time was relatively late, but the front desk service was very patient~ The overall layout of the room is warm and the facilities are complete. The 2-meter big bed is very comfortable to sleep on, and the breakfast variety is also relatively rich👌
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Sen Ting Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip easy, pleasant and smooth. We look forward to your visit again to experience the different style of Sen Ting. Wish you all the best
Guest User
Sen Ting Quadruple Family Room
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 18, 2025
I was very satisfied with my stay. I was given a free room upgrade for both nights! ! Especially the six-person room on the second night was very unique, the room was also very large, clean and comfortable. Beibei at the front desk was very considerate and enthusiastic. I like her [strong][strong][strong] and will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Beautiful time, Sen Ting Hotel met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish you: well!
Weisibadengqihuangong
Sen Ting Twin Room
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 17, 2025
The hotel is better than expected, the room is spacious, well-equipped, clean, and newly decorated. The hotel's outdoor photo-taking spots are a major feature. The front desk lady Beibei's service is superb, super considerate, and her smile is super sweet.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Beautiful time, Sen Ting Hotel met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish you: well!
Guest User
Private Double Room
Stayed in Apr 2025
Couples
3 review
10.0/10
Outstanding
Posted on May 3, 2025
This time the room really exceeded my expectations. Although it was next to the airport, it was not noisy at night. The hygiene was also very clean. The room was spacious and bright. I would like to especially thank Miss Yueyue at the front desk. She was beautiful and kind. Not only did she arrange an early check-in for me, she also helped me upgrade the room for free. The hotel's breakfast was also very rich. I highly recommend it!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Beautiful time, Sen Ting Hotel met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish you: well!
Taopaodexiaren
British-style Double Room
Stayed in Mar 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 29, 2025
I booked this hotel because I had an early flight. It's close to the airport, convenient for pick-up and drop-off, and the driver is quite talkative. The hotel looks nice outside, a bit like being abroad....
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Beautiful time, Sen Ting Hotel met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish you: well!