No.24 Jiuxi Road, Xihu District, Hangzhou, Zhejiang, ChinaSee Hotel Details
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1 night
Guest Reviews
9.1/10
Good
766 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities8.9
Service9.2
Cleanliness8.9
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All reviews(766)
Positive reviews(731)
Reviews with photos/video(300)
Classy environment(237)
Loved the view(126)
Close to scenic area(71)
Friendly front desk staff(57)
Great air circulation(49)
Excellent afternoon tea(48)
Perfect for kids(35)
Relaxing hot springs(11)
Negative reviews(35)
Guest User
Guestroom - Mountain-View (Double Bed)
Stayed in Jun 2025
Couple
21 review
10/10
Outstanding
Posted on Jul 12, 2025
Elegant Menxi Villa is a peaceful escape in the West Lake scenic area. The views are stunning, the staff were so helpful, and the room had a massive bathtub perfect for unwinding. A beautiful, relaxing stay surrounded by nature.
Response from Property: Thank you so much for your wonderful review of Elegant Menxi Villa! We’re absolutely delighted to hear that you found our villa a peaceful escape in the West Lake scenic area and that the stunning views, helpful staff, and your cozy room—especially that massive bathtub—contributed to a beautiful, relaxing stay surrounded by nature. Your kind words mean a lot to our entire team, as we strive to create moments of tranquility and comfort for every guest. We hope to welcome you back soon for another serene retreat amidst the beauty of West Lake!
Anonymous User
Elegant Room (Double Bed)
Stayed in Jun 2024
Couple
18 review
8.5/10
Very Good
Posted on Jul 22, 2024
Nice hotel for a couple of days.
The hotel is very quiet, rooms are clean and spacious.
6/7
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be the perfect spot for a couple's getaway. Your satisfaction is our top priority, and we strive to offer a serene, clean, and spacious environment for all our guests. It's heartening to know that we've achieved that for you. We look forward to welcoming you back again soon and creating even more memorable moments together!
Alex Botero
Suite - Mountain-View (Terrace, Soaking Tub)
Stayed in Apr 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 8, 2025
Excelente service and beautiful peaceful surroundings.
Response from Property: Thank you so much for your recognition! It is our goal to make you feel the quality service and quiet environment. We look forward to your next visit, and we will always provide you with a wonderful experience.
Guest User
Elegant Room (Double Bed)
Stayed in Apr 2024
Solo traveler
17 review
9.5/10
Amazing
Posted on May 12, 2024
The location is perfect for short and long hikes. The territory is green and well maintained. In rainy season I would recommend a room with a balcony, because it is very humid in the mountains and good ventilation is required. I really like an electric fireplace in the room.
Response from Property: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our location for hiking and appreciate the well-maintained green surroundings. We agree that balcony rooms are ideal for ventilation during rainy seasons, and we'll take your advice into account. The electric fireplace in the room is a hit, and we're glad you like it. We strive to provide a cozy stay, and look forward to welcoming you back soon!
Heiko
Suite - 2-Bedroom, With View
Stayed in Aug 2024
Family
14 review
9.5/10
Amazing
Posted on Oct 1, 2024
Thx for good service and also for the flower 🌹
Response from Property: Dear foreign guest, thank you very much for your high praise of our service! Your satisfaction is our greatest motivation. The flowers you presented are like a ray of sunshine, warming the hearts of each of our staff. We will continue to work hard to maintain this high-standard service quality and look forward to your next visit! Thank you again for your recognition and support.
Luciana Angela Lima
Elegant Room (Double Bed)
Stayed in Aug 2023
Couple
3 review
10/10
Outstanding
Posted on Sep 14, 2023
Everything perfect! We stayed 2 nights and I would stay longer if I could. Clean enough and very helpful staff.
Also easy to order food and drink online.
Response from Property: Thank you very much for your recognition and love of the hotel, looking forward to your visit again
Liven
Guestroom - Mountain-View (Soaking Tub)
Stayed in Aug 2024
Couple
4 review
10/10
Outstanding
Posted on Nov 24, 2024
Amazing place to stay
Response from Property: Dear guest, We are overjoyed to receive your "Amazing place to stay" review and 5-star rating! Your kind words are like a warm sunbeam, brightening our day and making all our efforts feel truly worthwhile. We're committed to providing top-notch service and a wonderful experience. We can't wait to welcome you back for another memorable stay.
Guest User
Guestroom - Mountain-View (Soaking Tub)
Stayed in Jan 2023
Couple
9 review
10/10
Outstanding
Posted on Apr 4, 2023
Great little hide away hotel for a couple's weekend. Loved the hottub! Loved the view from the balcony. Loved the hiking trails all around the hotel. Great romantic spot for a couple.
Response from Property: Thank you for your comments and I look forward to seeing you again.
Anonymous User
Guestroom - Mountain-View (Double Bed)
Stayed in May 2025
Couple
19 review
10/10
Outstanding
Posted on Jun 21, 2025
A large homestay in Jiuxi, with a good location. Sitting in the restaurant for breakfast or afternoon tea is full of green. The breakfast is mainly Chinese, and it is quite rich. There are many tea choices for afternoon tea, as well as coffee, snacks, fruits and dried fruits. The staff are very enthusiastic, and the room service is responsive and delivered immediately. The homestay is very quiet, the glass is soundproof, and even the birds can't be heard in the morning. There are mosquitoes in summer, and liquid mosquito coils, traditional mosquito coils, floral water, and screen doors are all available. Because there is no elevator, the staff are very proactive in helping with luggage. Going to Jiuxi Yanshu and Longjing Village to play, just walk there, have breakfast and take a walk, come back to wash and change clothes, have afternoon tea and rest before going out, which is very suitable. Before leaving, the front desk specially gave a small gift from Lingyin Temple
Original TextTranslated by Google
Response from Property: Dear guests, different places, different scenery, different things make us feel different life...Meihao Hotel has been traveling, always looking for a beautiful encounter during the travel, to accompany us through a unique memory...The friends of Mehao Hotel are very honored to meet you, and are very happy to accompany you in Hangzhou to have such a warm memory. Dear guests, remember to come home often~ I wish you a happy life.
Just one word: dirty
After returning home, my husband and I both found a bunch of bags that looked like they were bitten by insects
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for supporting the elegant Mengxi Villa Hotel. We are sorry that we did not bring you a good stay experience. The hotel is located in the Jiuxi Scenic Area. The weather is relatively hot and humid, so mosquitoes are rampant, especially midges. The store will disinfect every week, and there are mosquito killers in the room. Hangzhou is relatively hot and humid in summer. It is recommended to take precautions to prevent mosquito bites when traveling in the scenic area. I believe that next time you come, we will welcome you with more complete facilities and better quality. Finally, thank you again for your valuable comments, which inspire us to make greater improvements in all aspects. All the staff of Mengxi Villa look forward to your visit again, and sincerely wish you and your family happiness and happiness!
It's been a long time since I wrote a good review. To be honest, it was a very disappointing stay.
The location of the hotel is good, but you need to report your license plate number to the front desk when you take a taxi. Otherwise, you can't drive in and have to walk for five to ten minutes. I hope that first-time travelers can be informed of this.
As for the sanitation of the room, it is understandable that there is a lot of dust because you are staying in the mountains, but as for this private soup, I hope it can still be simply cleaned and disinfected. Manxinfu, which is of the same price, does a great job in this regard. Even if we put a sign to inform guests that we have done the cleaning, we will feel more at ease.
The hotel facilities are slightly old. As can be seen in the picture, the room lighting is dim, the carpet is dirty, the toilet can even be moved but it is not flat, and the refrigerator is stuffed in a strange cabinet. It is so uneven that it becomes difficult to open the door. The refrigerator is not powered and the switch cannot be found. The air conditioner in the hotel is also very noisy, which greatly affects sleep in the middle of the night. The balcony view is good, but the facilities are really broken. I don’t know why our room doesn’t have a parasol, but other rooms in the row have one. The canopy also has holes. It happened to rain on the day I checked in, causing the tables and chairs to be wet and unable to be used.
To be honest, the service of the hotel this time made people feel relatively warm. Because it is built on the mountain, the hotel is full of steps. The hotel staff will help you carry the box together. But!!! There is no light on the steps when you return to the room at night!!! You can’t see anything when you return to the room in the middle of the night, and you can’t use a flashlight with your things!!! The steps are also slippery, and you keep tripping. It’s really a bad experience.
To be fair, I hope the hotel can improve it so that the travelers who stay there will have a better experience.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! First of all, thank you for choosing the Elegant Mengxi Villa Hotel. The hotel is located in the Jiuxi Shibajian Scenic Area, which is also the official residence of Chen Bulei in the Republic of China. The scenic area will control the vehicles entering and leaving. We are very sorry for the inconvenience. It is a pity that we could not bring you a pleasant stay experience. We will definitely solve the problem you mentioned as soon as possible. We will also follow up on the negligence of the hotel staff, and make rectifications and education in time. The hotel management is making serious improvements on this. Thank you again for your feedback and thank you for your recognition of the staff's attitude. All the staff of Elegant Mengxi Villa are eagerly looking forward to your next visit with your family and friends. I wish you a happy life!
Anonymous User
Guestroom - Mountain-View (2 Beds)
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 4, 2025
Surrounded by lush green trees, gurgling streams, singing birds and fragrant flowers, the Nine Creeks and Eighteen Streams in Hangzhou are truly beautiful. Many people came here to play during the May Day holiday, and we also had afternoon tea while staying here.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Guestroom - Mountain-View (Double Bed)
Stayed in Apr 2025
Family
14 review
10/10
Outstanding
Posted on May 3, 2025
Facilities: Very complete, with projection and audio equipment
Hygiene: Cleaned carefully and very clean
Environment: Right inside the Jiuxi Scenic Area, the yard is also very beautiful. I especially like the old camphor tree in the yard, and the gurgling water on both sides of the steps is very artistic.
Double self-service tea break: Free afternoon tea, very comfortable under the shade of green trees on the hillside
Service: WeChat and phone are available at any time ~ considerate and thoughtful
Original TextTranslated by Google
Response from Property: Dear guests, thank you for giving us such a great affirmation! Xiaoya's confidence has increased a little bit. Next, Xiaoya will work harder to let every one of our family members have the best memory of Yazhi Mengxi Villa. Although the gathering is short, the friendship will last forever. I hope you have a super value enjoyment! I hope you can like Yazhi Mengxi Villa Hotel as always. I look forward to meeting you again one day in the near future. I also wish you happiness and joy forever.
Dagongburubaitan
Guestroom - Mountain-View (Double Bed)
Stayed in Mar 2025
Family
8 review
9.7/10
Amazing
Posted on Apr 29, 2025
It is very close to Jiuxi Shibajian, right inside, and you can take a shuttle bus. It is very comfortable to walk to Jiuxi Yanshu in the morning. The environment of the villa is very good, the service is also very good, the room is also very large, and the room type is upgraded for free. There are not many varieties of breakfast, but the taste is OK. The only shortcoming is the pool. There will be noise when the water is used in the room downstairs or upstairs, which is a bit noisy in the morning and evening.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您選擇我們山莊並分享寶貴反饋!很開心您喜歡山莊環境、服務和房間,免費升級房型能讓您有更好體驗也是值得的。對於早餐品種,我們會持續改進優化。關於水池用水聲音問題,我們深感抱歉,已安排專業人員排查檢修,爭取儘快解決噪音困擾。期待您下次入住能有更舒心體驗!
Guest User
Elegant Room (Double Bed)
Stayed in Mar 2025
Family
41 review
10/10
Outstanding
Posted on Apr 28, 2025
I come to Hangzhou several times a year, but this hotel is my first time to try it. The experience is good. The location is excellent. It is located in the Jiuxi Shibajian scenic area, on the mountain, and feels like a paradise. The room is also very comfortable and clean. There is a butler service, which will carry the suitcase to the room and meet all your needs. There is also afternoon tea. It feels great to sit in the middle of the mountain and enjoy afternoon tea! The hotel also has travel photography. After making an appointment, the photographer came to the hotel to take pictures. Xiaojie, who took pictures for us, is very good. In short, I will stay in this hotel again and recommend it to my friends.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, thank you for your kindness. We hope that our considerate check-in service will make you feel the warmth of home, the cozy accommodation environment and the rich breakfast will give you a great value! We hope that you will continue to like the elegant Mengxi Villa Hotel as always, and we also hope that Mengxi Villa will be a beautiful scenery on your journey. We look forward to meeting you again.