HomeinnPlus

HomeinnPlus Reviews

HomeinnPlus

Zhongxing Building, No.1757 Jianghui Road, Binjiang District, Hangzhou, Zhejiang, 310051, ChinaView Hotel Details
HomeinnPlus
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HomeinnPlus Guest Reviews

4.5/5
Good
683 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(683)
Positive reviews(647)
Reviews with photos/video(96)
Easy to get around(45)
Friendly front desk staff(33)
Perfect for business trips(15)
Close to metro(14)
Average sound insulation(11)
Delicious breakfast(11)
Convenient parking(11)
Convenient for shopping(11)
Negative reviews(36)
Gavin Travis
Double Room A
Stayed in Sep 2023
Solo travelers
74 review
5.0/5
Outstanding
Posted on Dec 29, 2023
The hotel location is convenient, the room is nice and clean with comfy bed. The front desk attendants were corteous and friendly. Definitely a good value for money!
Response from Property: Hello dear guests! "The weather forecast says that I will miss you a little from tonight to tomorrow. It is expected that I will continue to miss you in the afternoon. Affected by the low mood, I will turn to violent thoughts at night. My mood will drop by five degrees. It is expected that this kind of weather will continue until I see you!" Xiao Ru I hope this encounter can last for a long time. I wish you a bright future that will be filled with flowers. Looking forward to your visit! Hotel General Manager:sky
Sandy
Single Room
Stayed in Aug 2023
Business travelers
1 review
4.5/5
Great
Posted on Oct 26, 2023
Location a bit weird cause the front of the hotel is not very bright and luckily I met a nice taxi uncle that brought me there safely during midnight. It's small but good enough for 1 night stopover rest.
Response from Property: Dear guest, hello! Thank you very much for your recognition of Home Inn Avenue of Stars. We will continue to maintain high quality customer service standards and strive to create a comfortable and warm stay experience for every guest. Please allow us to express our sincerest apologies to you and welcome you to visit again!
Guest User
Double Room A
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 1, 2025
good！
Response from Property: 尊敬的賓客：感謝您入住如家精選星光大道店！您的滿意是我們的欣慰！為您提供細緻到位的服務是我們不斷追求的目標！我們還會繼續努力做得更好！願如家成為您休憩時永遠温馨放心的港灣，誠祝您生活愉快！酒店總經理:sky
Guest User
Superior Double Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The hotel is very close to the subway station and opposite the Avenue of Stars pedestrian street. The lights are beautiful at night
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your affirmation of Home Inn Select Star Avenue. We will continue to maintain high-quality customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you for letting us know what you encountered during your stay at the hotel. We are very sorry that we could not meet your expectations. Please allow us to express our sincerest apologies to you. We hope to have the opportunity to provide you with better services in the near future. We welcome you to visit us again. General Manager: sky
Guest User
Single Room
Stayed in Aug 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Very good service attitude, clean and convenient transportation, very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your support and recognition. The hotel and all its staff always operate with a grateful heart and create an exquisite and comfortable environment with care. As a result, we have welcomed most of the repeat guests. We hope to provide every guest with In order to provide guests with a relaxed and comfortable stay, we insist on using high-quality guest supplies in terms of material selection, and do not ignore every detail of service. We sincerely look forward to your visit again, and wish you a happy life!
chessman
Superior Double Room
Stayed in Nov 2024
Business travelers
79 review
4.5/5
Great
Posted on Jan 2, 2025
The location is good and convenient for traveling. It is very close to the Qiantang River. You can go and take a look at it at night. The lighting effect is good.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Home Inn Selected Avenue of Stars! Your satisfaction is our pleasure! Providing you with meticulous and in-depth services is our constant pursuit! We will continue to work hard to do better! May Home Inn be your always warm and secure haven when you rest, and I sincerely wish you a happy life! Hotel General Manager:sky
Guest User
Double Room A
Stayed in Nov 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Dec 17, 2024
The service attitude was good, and only the difference in room rate was charged for temporary room changes, and no additional fees were charged. It is relatively close to the subway entrance and convenient for travel. There is a shopping mall opposite and the infrastructure is complete.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay in our hotel and giving us a good review. Your satisfaction is the best affirmation and motivation for us. Our hotel is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again! Looking forward to your five little stars at the same time! Hotel general manager: sky
liu75558687
Guestroom (2 beds)
Stayed in Oct 2024
Business travelers
136 review
4.2/5
Very Good
Posted on Nov 13, 2024
The environment is good, good, good, good, good, good, good, good. There is also free parking, and the surrounding transportation is convenient. Overall, it is good, good, good, good, good, good, good, good, good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Home Inn Select Star Avenue among many hotels. As a mid-to-high-end brand under BTG, Home Inn Select has always been committed to guest satisfaction and thoughtful service experience. Every employee also upholds the philosophy of "treating guests like relatives and friends" Service concept. The hotel is located on the first floor of Zhongxing Building, a few steps away from the Star Avenue Pedestrian Street. The surrounding subway and Longtian Street facilities are all available to meet your various travel needs. Thank you again for your affirmation of the hotel and look forward to your stay again! Hotel General Manager:sky
Guest User
Double Room A
Stayed in Mar 2024
Business travelers
8 review
4.5/5
Great
Posted on Apr 17, 2024
I booked it last minute in the middle of the night. Overall it was OK. The front desk service was friendly and they sent me water before I left. I booked a big bed with only a small window. The room was OK in size and I slept very comfortably.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your good comments on the hotel in your busy schedule. On behalf of Home Inn, I want to win the trust and favor of the guests, which has always been our principle of hospitality. Your favor is the greatest encouragement and help to us. We have been together for a long time and met briefly. We hope that you will be happy every day in the hotel. We sincerely invite you to come again and wish you a happy life and smooth work! Hotel General Manager: Sky
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Family
2 review
2.7/5
Posted on Apr 7, 2024
To be honest, I have stayed in so many chain hotels, including Home Inns in other cities. This one is the worst! There is a strange smell in the corridor and the room (maybe it's damp?) It was raining and it was so cold that when I turned on the heater in the room, it was blowing cold air. When I called to ask, I found out that "it was neither cold nor hot outside, so it turned off automatically." So it turned out that the cold I felt was not cold 🙂 ? Do you want the hotel to think of it yourself? There was no water to flush when I went to the toilet, so I called to see if the water pipe was being repaired. I forgot about it because it would be fixed right away, but! The toilet is extremely dirty! Everything is yellow! Even if you flush it and overflow it, the new water will still be yellow. The towels are also torn, and the shower gel and shampoo also feel like they have been left out for a long time. I didn’t take any photos above, but the last straw was when I went to wash my hair before I left, and the shower head was broken 🙂 There was water leaking all around, I was really going crazy Why does this hotel have so many problems? It makes me feel that everything about Hangzhou has a very bad impression! Originally, the house price was not expensive for us, but after our experience, it was completely overpriced! And it’s not worth it at all!
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for choosing to stay at Home Inn Select Star Avenue! Unfortunately, from your description, we did not bring you a perfect experience this time. We sincerely apologize to you! Seeing your comments on the hotel, we immediately criticized and rectified the relevant departments, and organized employees to conduct key summaries and training to improve service quality and avoid such problems from happening again. We sincerely thank you for your feedback, which helped us to improve and improve. We apologize to you again and hope that you can come again to feel our changes and improvements. It is also an opportunity for us to apologize to you in person. We look forward to your visit again. Hotel General Manager: sky
Guest User
Superior 2-bed Room
Stayed in Jan 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The service is very good, especially - the guy from Freedom is very enthusiastic and has a good environment. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your praise. Your like is the greatest encouragement to us. For this trust, we will continue to work hard to do better. We will treat all guests as family members and express our care and greetings through every step. I'll pass on the little things to you. Thank you for your recognition and praise of the hotel. We are grateful. We are willing to go with you all the way and look forward to your visit again! Hotel General Manager:sky
Springlili
Superior 2-bed Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Very suitable for family travel, larger than regular twin beds Close to the subway station and convenient for traveling A few stops away from the sports venue There are two shopping malls nearby, shopping is convenient Free parking Like
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your five stars. Yours is definitely the greatest support for Home Inn Selected Avenue of Stars Store! It's an honor to receive your full praise. We will continue to maintain high-quality service~ Thank you for sharing this love with everyone. Satisfaction is just the starting point. Your satisfaction is our pursuit, so you will enjoy your stay in the room. We are particularly concerned about everything and will definitely show you a better version of ourselves and stay with you all the time. We strive to serve every family member well and look forward to your stay again! Hotel General Manager:sky
Guest User
Guestroom (2 beds)
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The service is really great! I forgot a piece of clothing when I left, and the front desk was very considerate and called me. I had a lot of trouble sending the items due to personal reasons, but I have been very patient. Thank you very much❤️ The room is clean and tidy. When you meet the cleaning lady when you go out, you will be asked if you need cleaning. The breakfast is delicious and has a rich variety of dishes. The combination is really great! Facilities, sanitation, service and environment are all excellent value for money👍
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your praise of the hotel despite your busy schedule. On behalf of Homeinn, I want to win the trust and favor of the guests. This has always been the principle of hospitality we uphold. It is a great blessing to us that we can win your favor. The greatest encouragement and help, a long time, a short encounter, we hope that you will be happy every day in the hotel, sincerely invite you to come again, and wish you a happy life and smooth work! Hotel General Manager:sky
Lucky88o
Business Queen Room
Stayed in Oct 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 10, 2023
It’s okay, the sound insulation is not very good, but everything else is good……………………………………………………………………………………
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support and recognition of Home Inn Select Avenue of Stars. We are very happy to give you a pleasant stay experience! I am delighted by your acquaintance and touched by your love. At this moment, we do not look forward to the mountains and rivers of Yu Boya and Zhong Ziqi, but we hope that you and I will have a happy meeting. We sincerely hope that you can always be a witness to our growth so that we can have more opportunities to serve you. I wish you a happy life! Hotel General Manager:sky
Guest User
Double Room A
Stayed in Apr 2024
Family
2 review
2.2/5
Posted on May 5, 2024
We booked three rooms, one of which had a toilet without a door or a ceiling. Although we booked a double room without a window, the toilet in any hotel room has no door, but a curtain that can't cover anything. The hot air from the shower is all in the room.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for choosing to stay at Home Inn Select Star Avenue! We are sorry that we did not bring you a perfect experience this time. We sincerely apologize to you! After seeing your comments on the hotel, we immediately criticized and rectified the relevant departments, and organized employees to conduct key summaries and training to improve service quality and avoid such problems from happening again. We sincerely thank you for your feedback, which helped us to improve and enhance. We apologize to you again and hope that you can come again to feel our changes and improvements. It is also an opportunity for us to apologize to you in person. We look forward to your visit again. Hotel General Manager: Judy