1032-34 Belen, Paco, City of Manila, Metro Manila, 1007, PhilippinesView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Arzo Hotel Manila Guest Reviews
3.7/5
121 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.5
Service3.7
Cleanliness3.6
Filter by:
Sort by:
All reviews(121)
Positive reviews(103)
Reviews with photos/video(36)
Friendly owner(31)
Awesome stay(19)
Great location(11)
Large rooms(6)
Great swimming pool(5)
Too many mosquitoes(5)
Great value for money(5)
Negative reviews(18)
Anonymous User
Family Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 21, 2025
We booked for just an overnight. The staff are accommodating and polite. The room was clean and quiet. We rest well. Thank you!
Greje
Queen Room
Stayed in Nov 2024
Solo travelers
10 review
3.5/5
Posted on Dec 17, 2024
Location - Very Near Paco Park and Padre Faura if you need to attend an event in Paco Park, this is a gem for you in terms of location.
Cleanliness - The team may need extreme cleaning of toilets. The bathroom has little worms crawling. The bed and Floor may have had its time. There was a tea cup that had been sitting on the hallway for 3 days from the time I checked in to check out, the cup was still there.
Service - I think the Hotel operates with Lean people in their team. But works efficiently and the people tries their best.
reyjie1985
Family Room
Stayed in Nov 2024
Travel with friends
5 review
3.0/5
Posted on Dec 28, 2024
Far from business areas, shower is not functional . Staff are good and accommodating.
David J Simpson
King Room
Stayed in Sep 2024
Couples
36 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Great stay and well looked after. Easy trip to Robinson's Place Ermita. Well priced and the pool is great. Thank you for your good service except took far too long checking in. No need to keep tired travellers waiting so long.
Chaeleesi
Standard Room
Stayed in Sep 2024
Couples
14 review
4.7/5
Amazing
Posted on Oct 14, 2024
I had a pleasant stay at Arzo Hotel! I loved their cozy lobby, and they offer free coffee, which was a nice touch. The Wi-Fi is fast, and they have a pool area and dining options available. The hotel is super accessible, just a short walk to the UN MRT station, and it's also close to attractions like museums and right across from Paco Park. The staff is very accommodating and friendly. Just manage your expectations regarding the rooms—they're a bit dated, but they provide complete toiletries. The hot shower was a little tricky to figure out, but the water temperature was tolerable. Overall, it was a good experience!
6/8
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Alyssa Requinto
Twin Room
Stayed in Aug 2024
Family
1 review
1.0/5
Posted on Sep 18, 2024
Very WORST HOTEL EVER!!!!!! Grbe yung ingay damang dama mo talaga. The first night yung mag babarkada maingay sinaway naman then next day may nag ***** naman. Tas yung ingay as in sobrang lakas plywood lang ata kasi yung wall. NEVER AGAIN‼️‼️‼️‼️ wag kayo dito ma sestress lang kayo
Franciscogarrulus
Queen Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 14, 2024
All the staff are accommodating, very friendly and approachable. Kodus to the management. The room are clean and very huge. I will be back here again.
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Kevin
Twin Room
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 19, 2024
the place was nice as always. and not too crowded. i will always booked here with my friends
Response from Property: Dear Kevin,Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
TALAL MOHAMMAD HUSSEINY
King Room
Stayed in Jul 2024
Solo travelers
25 review
3.2/5
Posted on Aug 15, 2024
The room is large and the bed is very big. However, the bathroom had many issues from bad water pressure to extreme cold and hot temperatures and the sink also has issues with the water getting stuck and taking time to go down the drain. The swimming pool is big and clean and stays open until 9 pm which is great. The location is not ideal but not terrible either...Overall, I would say this hotel is average.
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Sammhy
Queen Room
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Solitude💞💞💞
6/8
heyparaluman
Family Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 29, 2024
The room was clean and huge for 3 persons. Lots of aparador to place your baggages. Staffs were very accommodating. They help you with everything. Easy to check n and check out. They have a pool, too. They offer breakfast, too. I love it here and will recommend to others.
6/20
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Guest User
Family Room
Stayed in Apr 2024
Family
4 review
3.5/5
Posted on May 24, 2024
The place was good and very near to Robinson's Place manila. Only problem is the cleanliness of room. Because the time we stay there the floor is dusty. When you go to the bathroom you can see your footmark. But overall it was a nice place
Guest User
Family Room
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 5, 2024
normal but the room is not good
Response from Property: Thank you for sharing your experience on your most recent stay. We greatly appreciate your feedback; and rest assured it will guide us to further improve our service. We value our guests who are keen to details and taking time to review which helps us to improve our services. Thank you and we are looking forward to welcome you and your family again here in ARZO Hotel Manila.
Vie Belle
Standard Room
Stayed in Apr 2024
Family
11 review
2.5/5
Posted on May 26, 2024
The AC was too loud, internet connection was not stable, staff weren't that welcoming, room amenities were old and they're not using smart tv yet.
Neddie
Twin Room
Stayed in Oct 2024
Travel with friends
1 review
3.7/5
Posted on Nov 11, 2024
Accessible location, nice staffs, and cheap price for those on budget.
Please improve the place cleanliness and have a monthly pest control as possible.
Response from Property: Thank you for sharing your experience on your most recent stay. We greatly appreciate your feedback; and rest assured it will guide us to further improve our service. We value our guests who are keen to details and taking time to review which helps us to improve our services. Please be assured that your concerns are being forwarded to relevant department for their swift action. .Thank you and we are looking forward to welcome you and your family again here in ARZO Hotel Manila.