Homeinn · neo (Hangzhou Hefang Street Jiangcheng Road Subway Station) Reviews

I. Service Experience - "The staff were warm and attentive, with meticulous service leaving a deep impression. The front desk team was professional and efficient, making guests feel truly welcomed." - "From the moment we entered the hotel, staff greeted us with smiles. Requests were promptly addressed, creating an experience as cozy as home." - "Special thanks to the friendly front desk staff for their gentle attitude and proactive assistance—truly commendable!" II. Facilities and Environment - "Rooms are spacious, bright, and equipped with modern amenities. Soft bedding and excellent soundproofing ensured high-quality sleep." - "The hotel’s unique décor reflects sophistication in every detail, such as greenery arrangements and artistic touches, crafting an elegant ambiance." - "Well-maintained facilities like the gym and pool, along with free high-speed WiFi throughout the building, cater to both business and leisure needs." III. Hygiene and Dining - "Impeccable cleanliness: spotless rooms, odor-free bathrooms, and daily linen changes guaranteed a sense of security." - "Breakfast offered a diverse mix of Chinese and Western options, featuring freshly cut fruits and local delicacies that left a lasting impression." IV. Cost-effectiveness and Features - "Affordable rates paired with premium experiences. Complimentary parking and family-friendly activities added exceptional value." - "Prime location near scenic spots and transportation hubs, surrounded by dining and shopping options, saving travelers time."

I am familiar with the chain of hotels, my experience had been really good, but this hotel I wouldn’t recommend it. The room wasn’t clean enough, the sheets smelled bad (like cigarette) and the bathroom was not clean. It is not that near from a subway station, so it’s not that convenient to stay there if you want to explore the city.

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water pressure for shower is good and very hot water is available. Toilet is tiny but good enough. Our room is on ground floor right next to the reception, sound barrier is not sufficient if someone talk loudly at night. Hotel location is really good for us, close to subway and walking distance to the attractions. Receptionists are very helpful and responsive. Hairs found on top of the drain in the shower room. No hooks or anything to hang your clothes/towels inside the toilet.

Walking distance to the small lane to the hotel as it is near a neighbourhood shop houses. Room is clean.

The room was very small so there was just enough space to walk, but only enough space to barely open a carry on suitcase. The bathroom is inches from your bed (which is right up against the wall), so when it was raining (which was when I was here), there was a strange, moldy smell coming from the bathroom (which had a sewage drain) that emanated into the room. Make sure you specifically request a non-smoking room at the desk upon check-in! They have a mini laundry room and provide laundry detergent.

The hotel was noisy and the walls very thin. Very clean tho

I had a room without a window, which was fine because I booked it so. What it doesn't say when you are booking it is that the temperature is colder than the outside (I was there during winter) and I didn't have access to the thermostat. The WiFi didn't work, and neither did my own data. Lastly, there was noise. At all times of the day and night. Either people shouting, late at night, or the reception music combined with a noise. I didn't figure out what it was but it went on ALL NIGHT LONG, which drove me absolutely crazy. The location is nice though, probably the best thing about this hotel.

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Nice, although a bit small, but comfy

good nice place

Great

I haven't stayed in such a bad hotel recently. Let's not talk about the room first. The hotel directly put the trash can in the corridor. In the hot summer, the corridor smells bad when the door is opened. What's more, it seems to be located at the safety passage. As soon as I checked in and entered the lobby, there were travel agencies soliciting customers. I felt like I was staying in a scenic spot.

The room is average and a bit old Facilities: old Sanitation: not very good Environment: the wall paint is peeling off. The location is OK, but the room is too small. There is a peculiar smell. Service: The service is OK. It is better if the front desk speaks kindly.