Fairfield by Marriott Hangzhou Wulin Square Reviews

Conveniently located at the shopping area. There a laundry room that's very important for travellers on long trip. Hotel do not have smokey smell which is good.

1. No lobby and we arrived raining didi alight us at roadside. Though no long walk but will get wet. 2. Recept at 14 flr with 2 lifts serving waited a while during peak hr 3. Bath amenities only two bottles on wall and both shower gel. Next day inform recept and get it change 4. Shower ceramic/marble seat tile collapse w a loud bang.. Lucky happened after our bath else likely will our toes will get fracture. See pic 5. Contacted recept abt it n she send a cleaning lady down n took a photo. Received a call from the recept n said will change a room for us n ask me go up to collect the door key. We will in shocked and ask her can't she send the key down. She replied will send the key via robot. The writing of the room number on the key jacket showed how this recept lady attitude toward her work. See pic.. Tell me what is the last digit.. I thought was 1 so went try open yet can't. Called her and was told is 9. Cannot imagine this kind of services this hotel providing and not even feel sorry for the guest going through this unexpected event. At the end we have to pack our stuffs and shift to the other room.

Everything about Fairfield had been superb and our stay was beyond splendid!

Very good and clean . Good service. Strongly recommended to others business travelers and vacation. Will book again next trip

Service at the hotel was fantastic. With a self-service laundry, front desk staff would diligently check the washers and help guests transfer their laundry to the dryer. The staff at the buffet restaurant was also super attentive and offered to increase the room temp (it was winter) after seeing that my infant was not dressed in sufficient layers. After ordering my soup noodles for bfast, the staff gestured for me to take a seat and he would bring over the noodles as he would afraid my baby would be scalded. When asked for a straw for the yoghurt cup, they made it a point to provide paper straw (instead of plastic) for fear that a plastic straw would cut the baby’s lips. Excellent service, excellent location and excellent staff!

Very good experience though the main entrance is not very obvious from the main street. However, we enjoyed the stay.

Location: Proximity to Popular Districts: The hotel should be situated near vibrant areas known for their food culture and shopping experiences, such as downtown, city centers, or culturally rich neighborhoods. Access to Public Transportation: A location close to subway stations or bus stops makes it easy to explore various gastronomic and shopping hotspots in the city. Food: Diverse Dining Options: The hotel should be surrounded by a variety of restaurants, cafes, and street food vendors offering different cuisines, from local delicacies to international fare. Local Market Access: Being near a food market or specialty grocery store can enhance the culinary experience with fresh ingredients and local snacks. Restaurants with Good Ratings: Proximity to highly-rated establishments, food halls, or popular eateries is a plus. Shopping: Retail Districts and Malls: The hotel should ideally be close to major shopping streets, boutiques, and malls that cater to various tastes, from high-end brands to unique local shops. Unique Shops and Markets: Access to artisanal markets, vintage shops, and local crafts enhances the shopping experience. Cultural Souvenirs: The area should also provide opportunities to find locally made products or unique souvenirs to take home. Additional Amenities: On-Site Dining: A hotel with its own restaurant or café can offer convenience for guests who prefer to dine without venturing out, especially after long days of shopping or exploring. Concierge Services: Helpful concierge staff can provide recommendations for the best local dining experiences and shopping deals. Comfortable Accommodations: The hotel should offer comfortable and well-equipped rooms, ensuring a restful stay after enjoying the local culinary and shopping delights.

No cold air conditioning during my stay in early Nov, was offered a fan. I was disappointed as the outside temperature was 22 degrees. The room didn't cool down that much. The hotel corridor was cooler than my room. Hotel is located after a carpark gantry, Didi drivers refuse to turn into the compound, unable to pick us up right outside the hotel. Got to load and unload all luggage further down, by the busy main road. Amenities are new and clean as it is a new hotel. Mixed feelings.

Convenient, cute robot to send delivery to room , washing machine n dryer avaliable!

Amazing place. I’ve used it a couple of times and it’s always satisfactory

The woman who checked me in was very helpful.The room was fine. The only downside was the bedding, the quilt, pillow cases and sheets didn't seem clean, they smelt of sweat and I had a rash on my arm after the first night. Other than that it was fine.

Prefer a proper hotel over a few floors in a commercial building

Everithing was very good, the location and the services, im glad

The hotel was great, the staffs were so friendly too. Very recommended!