Hangzhou Jiancho Apartment

Mattress in the room was very old and in terrible condition ! I moved to another hotel immediately without arguing!

Location is very good. There is a big mall across with an MRT station at its basement and another mrt being built directly across. There is cafes, bakeries and restaurants below and around the whole building and far more across the streets including fruit stalls and wet markets. Staff is very helpful and kind enough to let me upgrade to several rooms of my choice for free. Staff also helped me change cash into wechatpay and helped me call the deliver when my online purchase was sent to the wrong address. I never find staff this nice anywhere else in several countries. The apartment rooms and furnitures are not very new, not old, but they are very well taken care of. My room was very bright, comfortable and clean. My bed, sofa and office chair were very comfortable. Aircon and fridge were very cold. Washing machine is good but no dryer option. Detergent and dish cleaner was given upon request. I wish there was a microwave and clothes iron in the hallway and at least a small table mirror in the room. Some areas need to be cleaned better, because the bed headboard, hook tray stand and kettle tray had a lot of dust. The gap (where we insert our fingers) of the fridge door, the washing machine door and trash can lid needs to be cleaned. The shower was clogged and the water went down very slowly and flooded easily. Amenities wise, generous, everything was provided from towels, comb, toothbrush, toothpaste, shampoo, bodywash to room slippers and shower slippers. Bottled water, some coffee and tea were provided in the room. My nice room is directly at the entrance facing the lift. If you don’t like the noise of people coming from the lift or talking at the lift, try to request rooms further away. I like my room more than other rooms so the noise was worth the comfort. Two months in China and this is the best place I ever stayed.