No.59 Yandafang Lane, Binjiang District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Grand New Century Hotel Binjiang Hangzhou Guest Reviews
4.8/5
Excellent
4574 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(4574)
Positive reviews(4528)
Reviews with photos/video(638)
Friendly front desk staff(602)
Delicious breakfast(390)
Classy environment(294)
Convenient parking(133)
Large rooms(129)
Would stay again(119)
Perfect for business trips(109)
Excellent afternoon tea(14)
Negative reviews(45)
Sihan…
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
21 review
4.7/5
Amazing
Posted on Oct 23, 2024
OKOKOK OK
Response from Property: 看完客官的點評,我們心裏激動不已,您的滿意衹是我們的起點,驚喜和感動才是我們的目標。您的好評,既是對我們的肯定,亦是對我們莫大的鼓勵,我們一定會更加努力。我們盼望您再次回來,願客官生活愉快,期待和您的下一次相遇!
Anonymous User
Superior 2-bed Room
Stayed in Jun 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 25, 2023
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Response from Property: 您好!非常感謝您的入住與反饋,很高興能為您的出遊帶來美好的時光,您的讚賞給予我們進步的動力,我們會繼續保持熱枕,致力於讓每一位賓客享有賓至如歸的入住感受,並熱切期待您的再次光臨!歡迎您再次入住,祝您生活愉快
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 21, 2025
The room is warm and clean, the facilities are smart and convenient, and the bedding is soft and comfortable, so you can have a good night's sleep. Xiaozhu is enthusiastic and professional, and actively provides surrounding tips; the breakfast is a combination of Chinese and Western styles, and the taste is authentic. The surrounding area is also very quiet, and it is convenient to go anywhere. The price-performance ratio is very high, and I will stay again and recommend it to relatives and friends!
Original TextTranslated by Google
Response from Property: We are very happy to meet you in the beautiful New Century Grand Hotel Binjiang Hangzhou, and we are lucky to spend a wonderful time with you. We think it is a very meaningful thing. Regarding the questions you raised, we have also actively reflected to the management. Thank you for your valuable suggestions. We are very sorry that you have had a bad experience. We sincerely apologize to you again. We will not forget our original intention and always achieve our goal. This has always been our motto. We will also keep our original intention on the journey to "home" and look forward to seeing you again.
Guest User
Superior Queen Room
Stayed in Feb 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 21, 2025
The hotel is new and clean, and the service at the front desk is very friendly. The hotel is very quiet, and parking is free and convenient. The stay is also very comfortable. I will stay in this Kaiyuan Hotel again next time. You can give it a try!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying at New Century Grand Hotel Binjiang Hangzhou. We are very happy that you have a pleasant stay. Your affirmation also gives us great encouragement. It is the pursuit of all New Century people to bring you some warm and homely enjoyment during your trip. New Century Hotel, enjoy what you want, we sincerely look forward to meeting you again
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 19, 2025
I came here for the second time. The service is still the same as before. It is very good. Miss Kexin, the assistant manager of the lobby, has good service and proper arrangements. The parking lot is spacious and has many parking spaces. The surrounding supporting facilities are quite convenient. There is a shopping mall next to it, which is only 5 minutes drive away. See you next time
Original TextTranslated by Google
Response from Property: In this world, the only way to have love is to exchange sincerity for sincerity. Those sweet words, fame, wealth and empty promises are no match for a deep affirmation. Simple and ordinary words are enough to warm the whole winter. If you are satisfied, we will continue to provide you with nutritious breakfast next time. Don't forget us after a hurried farewell!
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Business travelers
28 review
5.0/5
Outstanding
Posted on Mar 19, 2025
This stay was very good. The room was very good. Xiao Mo at the front desk was thoughtful, meticulous and enthusiastic. High cost performance, good location, rich breakfast, large room, clean and tidy, and welcome fruit was given!
Original TextTranslated by Google
Response from Property: We are very happy to meet you in the beautiful New Century Grand Hotel Binjiang Hangzhou, and we are lucky to spend a wonderful time with you. We think it is a very meaningful thing. Regarding the questions you raised, we have also actively reflected to the management. Thank you for your valuable suggestions. We are very sorry that you have had a bad experience. We sincerely apologize to you again. We will not forget our original intention and always achieve our goal. This has always been our motto. We will also keep our original intention on the journey to "home" and look forward to seeing you again.
Anonymous User
Superior 2-bed Room
Stayed in Jan 2025
Business travelers
11 review
5.0/5
Outstanding
Posted on Feb 11, 2025
I would like to especially thank the lobby manager Chen Xiaolong, whose thoughtful and attentive service made my stay in Hangzhou unforgettable. From the moment I stepped into the hotel lobby, Chen made me feel at home with his meticulous service. He not only received me warmly, but also took the initiative to ask about my needs and introduced the hotel's facilities and services to me in detail, ensuring that I could enjoy the most comfortable experience during my stay. I look forward to my next trip to Hangzhou.
Original TextTranslated by Google
6/9
Response from Property: If you keep thinking about it, there will be a response. We still believe that the stars can talk and the stones can bloom. After passing through the wooden fences in summer and the wind and snow in winter, you will arrive again.
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Business travelers
12 review
5.0/5
Outstanding
Posted on Feb 10, 2025
During my recent stay at New Century Grand Hotel, I deeply experienced what true five-star service is, all of which is inseparable from the careful arrangements and thoughtful service of Manager Chen Xiaolong. From the moment the reservation was confirmed, Manager Chen showed extremely high professionalism and enthusiasm, which made me look forward to the upcoming journey.
When I arrived at the hotel, Manager Chen greeted me personally, his smile was warm and sincere, as if he was meeting an old friend again. He quickly understood my accommodation needs and upgraded me to the executive floor. The room was not only spacious and bright, but also fully equipped, and the details showed nobility and comfort. In the following days, whether it was restaurant dining, meeting arrangements or recommendations for nearby attractions, Manager Chen always provided just the right help and suggestions in the first time to ensure that my trip was both efficient and enjoyable.
Original TextTranslated by Google
Response from Property: 這個世界,擁有愛的唯一方法是以真心換真心。那些甜言蜜語,名利財富以及虛無的承諾,都敵不過一份深刻肯定。簡單而平凡的話語足以温暖一整個冬季,您若滿意,下次過來我們繼續給你提供營養豐富的早餐,匆匆一別不要忘記我們哦!
Guest User
Deluxe Suite
Stayed in Jan 2025
Couples
7 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The environment is good, the room is clean and tidy, and the overall feeling is good. Xiao Mo at the front desk is enthusiastic and helpful, thumbs up!!!
The hotel is in a great location, not far from West Lake Park, Olympic Sports Center, Xiaoshan Airport, and East Station.
Original TextTranslated by Google
Response from Property: In this world, the only way to have love is to exchange sincerity for sincerity. Those sweet words, fame, wealth and empty promises are no match for a deep affirmation. Simple and ordinary words are enough to warm the whole winter. If you are satisfied, we will continue to provide you with nutritious breakfast next time. Don't forget us after a hurried farewell!
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 7, 2025
High cost performance and excellent service quality. Several of our companions were very satisfied with the accommodation experience, especially the handsome front desk clerk Xiao Dong.
Original TextTranslated by Google
Response from Property: Dear guest, sincere greetings from New Century Grand Hotel Binjiang Hangzhou. First of all, thank you for your feedback. We are glad to know that our staff provided you with excellent service. We will share your good comments with our staff to encourage everyone to continuously improve the quality of service. We hope you have a good time here and look forward to your visit again.
Chen1144
Superior Queen Room
Stayed in Jan 2025
Travel with friends
8 review
5.0/5
Outstanding
Posted on Feb 6, 2025
This five-star hotel left a deep impression on me. From check-in to check-out, the service staff showed a high level of professionalism and warm attitude. Zhang Huan at the front desk provided good service, the room facilities were modern and comfortable, and the breakfast was varied and delicious, which made people feel very satisfied. The facilities in the hotel are also very complete, including parking lots, laundry rooms, gyms and other facilities. The cost-effectiveness is super high, and there was no price increase during the Spring Festival
Original TextTranslated by Google
Response from Property: 您好,感謝您選擇入住濱江開元名都大酒店,我們是一家高端商務酒店,酒店人性化的設施設備讓顧客們感到舒適 、温馨 。再次感謝客官的力挺和一路陪伴。期待與您下次的相遇哦~我們會有更棒的驚喜迎接您!
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The location is not far from Songcheng. Although it is a little far from the city, it is very convenient for self-driving tours. The surrounding subway is also convenient. The hotel does not have a chess and card room, but there is one nearby. Zhang Huan, the front desk of the hotel, has good service, the check-in speed is very fast, the room is also very clean, and there is no price increase during holidays. It is very cost-effective
Original TextTranslated by Google
Response from Property: We are so happy to receive such a good review from you. We are so happy to hear your praises. We are so happy to hear your praises. Thank you for your choice. We will live up to your expectations and strive to provide the best service to every distinguished guest. I sincerely wish you a beautiful and eternal life.
Guest User
Superior Queen Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
My family went to Hangzhou for a trip. A friend recommended this hotel and arranged for them to stay in it. They were really satisfied with it. My parents also said that they would stay here again next time they go to Hangzhou. The facilities in the hotel rooms are very advanced. The hygiene in the rooms is also very clean. The huge floor-to-ceiling windows allow you to see the night view of the entire city. The bed in the room is also very comfortable. It is worth mentioning that the service quality of the hotel front desk is high. The employee No. 1 who checked in was very gentle. It was a very good stay experience.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您入住杭州濱江開元名都大酒店。非常開心您有一個愉快的入住體驗。您的肯定也給了我們很大的鼓勵。而能為您的旅行帶來一些温馨如家的享受是我們所有開元人的追求。開元酒店,享您所想,我們真誠期待與您再度相遇!
Xibanyahuifanqie
Superior Queen Room
Stayed in Jan 2025
Travel with friends
26 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The hotel is very good, it is a non-smoking hotel, and it is very friendly to non-smokers. The room is clean, hygienic and ventilated, and the facilities and equipment are complete. In particular, the service of the hotel's No. 1 staff Zhang Huan is very considerate. The breakfast is also very good. The hygiene in every corner is very clean, the bed sheets are spotless, the room is very safe to live in, the breakfast is nutritionally balanced, and every aspect is very nice. It is the first choice for staying.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好,感謝您入住杭州濱江開元名都大酒店並與我們分享您的入住體驗。美好的住宿體驗始於貼心周到的服務與款待,酒店用心關注賓客期待的每一個細節,併為賓客打造愉悦的住享體驗。再次感謝您對酒店員工及服務的好評。期待您的下次光臨!
Guest User
Superior Queen Room
Stayed in Jan 2025
Other
1 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The room is clean, the parking lot is large, the lobby bar has a lot of desserts, and they taste good. Miss Zhang Huan at the front desk is warm and friendly, and the service is very good. She can help solve any problems. I will book here again when I come to Hangzhou next time
Original TextTranslated by Google
Response from Property: Dear guest, your brief words are so detailed. It seems that you feel that we have met too late. I hope you can regard this place as your second home away from home in the future. I look forward to your next stay and giving you more and better experience!