ZAZACITYCHUOUKAN 3F, 100-1, Kajimachi, Hamamatsu City, Shizuoka Prefecture, 430-0933, JapanSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
54 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.3
Service8.6
Cleanliness8.8
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All reviews(54)
Positive reviews(51)
Reviews with photos/video(9)
Awesome stay(19)
Great location(9)
Great value for money(8)
Great service(6)
Convenient location(6)
Perfect for business trips(5)
Negative reviews(3)
ÑearAndFªr
Men-only Upper Capsule
Stayed in Jun 2025
Couple
109 review
5.0/10
Posted on Jul 29, 2025
There's no lock on the door, and it's quite warm. At lesat there's a late check-out.
Guest User
Men-only Lower Capsule
Stayed in Apr 2025
Solo traveler
9 review
9.0/10
Great
Posted on Jul 1, 2025
Really confirming, the pod you get is huge, has plenty of room to stand or do anything you need to, bed is nice, I would have stayed longer
Guest User
Men-only Lower Capsule
Stayed in Feb 2025
Solo traveler
11 review
9.0/10
Great
Posted on Apr 10, 2025
Nice capsula hostel, friendly staff, hot Onsen and dry sauna.
Response from Property: Thank you very much for staying with us.We’re delighted to hear that you enjoyed our hot spring, dry sauna, and the cleanliness and spaciousness of our capsule rooms.Your kind words about our staff mean a lot to us.We will continue striving to provide a comfortable environment for all our guests, and we look forward to welcoming you again in the future.
Guest User
Lower Cabin(Female Only)
Stayed in Mar 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 15, 2024
I loved the cleanliness of the place; it's incredibly spacious for a capsule hotel, which really impressed me. The shower area is clean and stocked with shampoo, soap, and conditioner. I received bread and coffee for breakfast. The only downside was that I wasn't aware there was no parking, so I had difficulty getting there and had to park in nearby paid lots. The location is excellent; there are convenience stores, a market, and the hotel is situated within a building that houses restaurants and cafes.
Response from Property: この度は当館をご利用いただき、誠にありがとうございます。今後もより快適にお過ごしいただけるよう努めてまいりますので、また浜松へお越しの際はぜひお立ち寄りくださいませ。スタッフ一同、心よりお待ちしております。
Ritz
Men-only Lower Capsule
Stayed in Nov 2023
Business traveler
31 review
10/10
Outstanding
Posted on Jan 24, 2024
I was on my way home Osaka from Tokyo in my newly purchased car, so I took a rest at night threre. The room was neat and tidy. I fell sound sleep.
Thank you very much.
Response from Property: この度は当館をご利用いただき、誠にありがとうございます。今後もより快適にお過ごしいただけるよう努めてまいりますので、また浜松へお越しの際はぜひお立ち寄りくださいませ。スタッフ一同、心よりお待ちしております。
Eva At Boston
Upper Cabin(Female Only)
Stayed in Apr 2024
Solo traveler
30 review
10/10
Outstanding
Posted on Jun 20, 2024
Welcome drink was great, awesome bath area , clean bed
Response from Property: この度は当館をご利用いただき、誠にありがとうございます。今後もより快適にお過ごしいただけるよう努めてまいりますので、また浜松へお越しの際はぜひお立ち寄りくださいませ。スタッフ一同、心よりお待ちしております。
Jerald
Men-only Lower Capsule
Stayed in Jul 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Nov 13, 2024
Great pricing and great location.
Response from Property: Thank you very much for choosing to stay with us.We will continue striving to provide a comfortable and pleasant experience for all our guests. Should you visit Hamamatsu again, we would be delighted to welcome you back.All of our staff look forward to seeing you again soon.
Guest User
Men-only Upper Capsule
Stayed in Nov 2023
Solo traveler
2 review
9.5/10
Amazing
Posted on Dec 28, 2023
I highly recommend
Response from Property: この度は当館をご利用いただき、誠にありがとうございます。今後もより快適にお過ごしいただけるよう努めてまいりますので、また浜松へお越しの際はぜひお立ち寄りくださいませ。スタッフ一同、心よりお待ちしております。
daniel0805
Men-only Lower Capsule
Stayed in Mar 2025
Solo traveler
67 review
10/10
Outstanding
Posted on Apr 10, 2025
It's pretty good. You can take a hot spring bath. The room is also nice. There is a strong sense of privacy. It's very close to Hamamatsu Station. The service is also very warm. It's a capsule hotel that is highly recommended. It's very quiet. . . . . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: ご宿泊いただきありがとうございます。お部屋のプライベート感やお風呂、立地、サービス面までご満足いただけたようで大変嬉しく思います。当館のカプセルは半個室タイプとなっており、静かにゆったりとお過ごしいただける空間を目指しております。浜松駅から徒歩5分の立地も、観光やお仕事として便利にご利用いただけます。またのお越しを心よりお待ちしております。
Guest User
Men-only Upper Capsule
Stayed in Feb 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Mar 31, 2025
You can enjoy the hot spring♨️! It feels like a private room. Chairs and desks are also provided. It's very comfortable even though it has bunk beds. The location is also good.
Original TextTranslated by Google
Response from Property: Thank you very much for using our facility. Our capsules are semi-private rooms that provide privacy, so we think you will be able to stay more comfortably. Although the bath is compact, thank you for your rating. We hope you will come again.
lwwb
Men-only Lower Capsule
Stayed in Dec 2024
Solo traveler
60 review
10/10
Outstanding
Posted on Jan 24, 2025
The location is very good, about 7 minutes from Hamamatsu Station, which is great!
1: The hot spring is available until 10:00 in the morning
2: The living room is very large and spacious
3: The Wi-Fi is very fast and you can use the computer to work remotely without any problems!
4: You cannot eat in the room of the hotel. You must eat in the dining area of the living room lobby, otherwise you will be fined 10,000 yen. Please note this!
5: Everyone has breakfast starting at 6:30. You must get it at the front desk, which is bread slices and heat it up yourself.
Original TextTranslated by Google
Response from Property: ご宿泊とご感想、誠にありがとうございます。当館は現在24時間営業となっておりますので、チェックインからチェックアウトまで、何度でもお風呂やサウナをご利用いただけます。リラックスした時間をお楽しみいただければ幸いです。また、お部屋でのご飲食については特に制限は設けておらず、お客様のご自由にお過ごしいただいて構いません。ただし、においや音など、他のお客様へのご配慮をいただけると助かります。朝食はパンとコーヒーという簡単な内容ではございますが、早朝6時半からご提供しております。必要な方はフロントでお声がけください。今後も快適に過ごしていただけるよう努めてまいりますので、またのご利用をお待ちしております。
Guest User
Men-only Lower Capsule
Stayed in Feb 2025
Solo traveler
1 review
5.0/10
Posted on Mar 31, 2025
If you stay multiple nights, the sheets and pillowcases will not be changed.
Since you pay every night, it is natural that they will be changed.
The price is reasonable.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us. We also appreciate your valuable feedback. As stated in the hotel guide, we will change and clean the sheets and pillowcases for guests staying multiple nights. If you would like this service, please come to the front desk by 12:00. We will continue to do our best to make your stay as comfortable as possible, so we look forward to seeing you again.
Guest User
Men-only Lower Capsule
Stayed in Jan 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 4, 2025
You can relax and enjoy bread and coffee for breakfast. This price is the best value for money! I would like to use it again!
Original TextTranslated by Google
Response from Property: Thank you for staying with us. We are glad that you enjoyed the breakfast. In addition, we offer a free drink service. Please try it next time. We look forward to seeing you again!
Guest User
Men-only Lower Capsule
Stayed in Jan 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Feb 18, 2025
The location was good and the price was reasonable.
There were several parking lots nearby, which was helpful.
I think it's sufficient if you just want to take a bath and relax.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us. We are very happy to receive your praise for our location and price. Our hotel is available for around 3,500 yen on weekdays, so you can stay even more at a bargain price. We are also a 5-minute walk from Hamamatsu Station, and there are several paid parking lots in the area, so we think you will find it convenient. Although the bath is compact, we strive to provide a space where you can relax and unwind, so we hope you will continue to come and refresh yourself. We look forward to seeing you again.
YUKI
Men-only Lower Capsule
Stayed in Jan 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Feb 16, 2025
Although the room was small, I thought it was enough. I can hear the noise from the next room directly, so it may not be suitable for people who don't like it. I could tolerate it. I can also hear coughing and snoring.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay. We are pleased that you were satisfied with the facilities in your room. Our hotel has semi-private capsule rooms. There is a desk and chair, and there is also space to spread out your luggage, so we hope that you found it convenient. Regarding the noise issue, earplugs are sold at the front desk for 50 yen, so please feel free to ask if you are concerned about the noise. We are sorry that we cannot provide them free of charge, but please let us know if necessary. Thank you for your valuable feedback. We look forward to seeing you again.