The Yacht Hotel by DC Reviews

Response from Property: Dear Sue168, thank you for your recent stay and for taking the time to provide feedback. We're glad to hear that you enjoyed our service, found our staff friendly, and appreciated the size and cleanliness of your room, along with the excellent noise cancellation. However, we apologize for the cleanliness of the bathtub not meeting your standards and for the breakfast options not being well-suited to Asian tastes. Your comments are invaluable for improving our services and we will address these issues promptly. We hope to welcome you back to The Yacht Hotel by DC and provide a fully satisfying experience on your next visit. Warm regards, Linh Hoang - Hotel Manager - The Yacht Hotel by DC

Response from Property: Dear Guest, Thank you for your exceptional review and for recommending The Yacht Hotel by DC so highly. We are thrilled to hear that we are the best hotel you've ever visited and that you appreciated our cleanliness and high quality. We understand your concern about the lack of nearby dining options. For your next visit, please note that our hotel restaurant offers a variety of delicious choices, and our concierge is also available to assist with transportation to nearby restaurants. We look forward to welcoming you back soon and hope to continue exceeding your expectations. Warm regards, Linh Hoang - Hotel Manager - The Yacht Hotel by DC

Response from Property: Dear Alex Modesti, thank you so much for choosing to stay with us at The Yacht Hotel by DC during such a challenging time, and for sharing your incredible experience. We are deeply moved by your kind words and grateful for your understanding as Super Typhoon Yagi impacted Ha Long. Your safety and comfort are our highest priorities, especially in such critical situations. We are glad to hear that our staff, particularly Nga and Thao, were able to provide support and make your extended stay and rearrangements less stressful. Your acknowledgment means a great deal to us, and we will be sure to pass along your heartfelt thanks to them. It's guests like you that inspire us to maintain our high standards of service, no matter the circumstances. We look forward to welcoming you back to Ha Long and The Yacht Hotel by DC under more pleasant conditions, and we hope to exceed your expectations once again. Warm regards, Hoàng Linh - Hotel Manager - The Yacht Hotel by DC.

Response from Property: Dear Proffit,Thank you for your glowing review of The Yacht Hotel by DC. We are delighted to hear that you appreciated our high-end hotel, detailed service, cool facilities, tasty cuisine, and refined design. It is our aim to stand out in the area by providing an unparalleled experience to all our guests.Your recognition motivates us to continue delivering excellence in every aspect of our service. We look forward to the pleasure of welcoming you back for another memorable stay.Warm regards,Linh Hoang- Hotel Manager- The Yacht Hotel by DC

Response from Property: Dear Nuttsasi, thank you for your review. We're thrilled you enjoyed the beautiful view, cleanliness, and great breakfast at The Yacht Hotel by DC. It's wonderful to hear you found the meals in our restaurant tasty and our staff very nice. We appreciate your feedback and look forward to welcoming you back for another delightful stay. Best regards, Linh Hoang, Hotel Manager, The Yacht Hotel by DC.

Response from Property: Dear Guest, Thank you for your wonderful review and for highlighting the excellent amenities and cleanliness of our hotel. We are thrilled to hear that you found the facilities comfortable and our staff helpful and friendly. It's great to know you enjoyed the variety of options available at our breakfast buffet. We strive to provide a diverse selection to suit all our guests' tastes, and your feedback is valuable in helping us continue to improve our offerings. We look forward to welcoming you back to The Yacht Hotel by DC soon for another enjoyable stay. Warm regards, Hoàng Linh - Hotel Manager - The Yacht Hotel by DC

Response from Property: Dear Zhen jian Koh, Thank you for labeling The Yacht Hotel by DC as the best hotel you've ever stayed in. We're deeply honored by your commendation and thrilled to have exceeded your expectations. Our team's commitment to excellence is validated by your feedback, and we eagerly anticipate the opportunity to host you again for more unforgettable experiences. Warm regards, Linh Hoang, Hotel Manager, The Yacht Hotel by DC.

Response from Property: Thank you for sharing your feedback with us. We're glad to hear that you found the room to be good, although we apologize for any inconvenience caused by its size and the noise from outside. Your comments are valuable to us, and we will take them into consideration to improve the overall guest experience. We warmly invite you back to The Yacht Hotel by DC for another stay and hope you’ll enjoy a quieter, more comfortable visit next time. Warm regards, Hoàng Linh - Hotel Manager - The Yacht Hotel by DC

Response from Property: Dear Guest, Thank you for your succinct yet powerful review. We're thrilled to hear that you found everything at The Yacht Hotel by DC to be the best. Your satisfaction is our top priority, and we're glad we could exceed your expectations. We look forward to the opportunity to welcome you back for another exceptional experience. Warm regards, Linh Hoang, Hotel Manager, The Yacht Hotel by DC

Response from Property: Dear Guest, Thank you for your kind words and strong recommendation of The Yacht Hotel by DC. We're delighted to hear you found our hotel very good, tidy, clean, and professional. It's wonderful that MY at the front desk made such a positive impression on you with her niceness. We appreciate your endorsement and look forward to welcoming you back on your next trip to Ha Long. Warm regards, Linh Hoang, Hotel Manager, The Yacht Hotel by DC.

Response from Property: Dear Twin A,Thank you for your concise yet impactful review. We're thrilled to hear you found The Yacht Hotel by DC to be new, clean, and outstanding. Our team works tirelessly to maintain the highest standards of cleanliness and service, and your feedback is a wonderful affirmation of their efforts.We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Linh HoangHotel ManagerThe Yacht Hotel by DC

Response from Property: Dear Felix Engel, thank you for your wonderful review. We're thrilled to hear that you found everything stunning, from our awesome new rooms to our friendly and helpful staff, the pool area, and the delicious breakfast. We're delighted to have provided you with an amazing experience and look forward to welcoming you back to The Yacht Hotel by DC for another memorable stay. Warm regards. Linh Hoang - Hotel Manager - The Yacht Hotel by DC.

Response from Property: Dear Kiran, Thank you for choosing The Yacht Hotel by DC and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed your stay in our brand new hotel and appreciated its design and construction. Our team is committed to providing an exceptional experience, and it's encouraging to know that we met your expectations. We look forward to welcoming you back soon for another great stay. Warm regards, Hoàng Linh - Hotel Manager - The Yacht Hotel by DC.

Response from Property: Dear valued guest,Thank you for your glowing review of our beautiful and modern hotel. We're thrilled to hear that you received top-notch service during your stay and that you're already planning to stay with us again.Your high recommendation is greatly appreciated, especially noting that our hotel has recently opened and everything is new. It's wonderful to know that our staff made a positive impact on your stay by being helpful and accommodating.We look forward to welcoming you back in the near future. Thank you for choosing us for your stay and for your strong endorsement.Warm regards,Linh HoangHotel ManagerThe Yacht Hotel by DC