The Yacht Hotel by DC Reviews

Response from Property: Dear Michael Mok,Thank you very much for your thoughtful and detailed review of your stay at The Yacht Hotel by DC. We’re truly pleased to know that you enjoyed our yacht-inspired design, the spacious rooms with porthole details, strong Wi-Fi, and especially the warm, attentive service from our team. It’s wonderful to hear that our staff’s efforts from personalized greetings to timely support during the typhoon made a memorable impression.We’re also glad you found delight in the buffet phở, the craft cocktails, and our compact yet relaxing spa. Your comment regarding the rear-facing rooms not having a bay view is appreciated, and we will continue to explore ways to enhance guest experience in all room types.It is an honor to be considered “Ha Long’s smartest stay.” We sincerely look forward to welcoming you back for another great visit.Warm regards,Hoàng LinhHotel ManagerThe Yacht Hotel by DC

Response from Property: Dear DD-BOY, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our hotel’s modern design and beautiful decorations. It’s also great to know that you highly recommend our breakfast and found our location convenient for accessing the port. We look forward to welcoming you back to Ha Long for another fantastic stay! Warm regards, Hoàng Linh - Hotel Manager - The Yacht Hotel by DC

Response from Property: Dear Liliank, thank you for your kind words! We're delighted to hear you enjoyed our spacious, clean rooms and had a great start to your day with our breakfast. Your compliments on our customer service and friendly team truly mean a lot to us. We hope to welcome you back soon to our beautiful city of Hạ Long. Warm regards, Hoàng Linh - Giám đốc điều hành - The Yacht Hotel by DC

Response from Property: Dear Kaya Bird, thank you for your kind words and for choosing The Yacht Hotel by DC. We're glad to hear that you found the room clean and comfortable. We truly understand your disappointment regarding the blocked view. Unfortunately, the nearby construction is beyond our control, but please rest assured that we’re actively working with local authorities to encourage improvements to the surrounding area for a better guest experience. We hope to have the opportunity to welcome you back again soon for a more satisfying stay in Hạ Long. Warm regards, Hoàng Linh - Hotel Manager - The Yacht Hotel by DC

Response from Property: Dear Guest,Thank you very much for choosing The Yacht Hotel by DC and for sharing your kind feedback. We are delighted to know that you were satisfied with the cleanliness, well-equipped facilities, helpful staff, and overall value during your stay.Your positive words truly motivate our entire team to continue delivering exceptional service. We sincerely look forward to welcoming you back to Ha Long and The Yacht Hotel by DC for even more memorable experiences in the future.Warm regards,Hoàng LinhHotel ManagerThe Yacht Hotel by DC

Response from Property: Dear Sue168, thank you for your recent stay and for taking the time to provide feedback. We're glad to hear that you enjoyed our service, found our staff friendly, and appreciated the size and cleanliness of your room, along with the excellent noise cancellation. However, we apologize for the cleanliness of the bathtub not meeting your standards and for the breakfast options not being well-suited to Asian tastes. Your comments are invaluable for improving our services and we will address these issues promptly. We hope to welcome you back to The Yacht Hotel by DC and provide a fully satisfying experience on your next visit. Warm regards, Linh Hoang - Hotel Manager - The Yacht Hotel by DC

Response from Property: Dear The Sean Family, Thank you for your fantastic review! We are thrilled to hear that you enjoyed the new facilities at The Yacht Hotel by DC and found it to be an excellent choice in Ha Long City for its value. Your recommendation means a lot to us, and we are grateful for your feedback. We look forward to welcoming you back for another wonderful stay in the future! Warm regards, Hoàng Linh - Hotel Manager - The Yacht Hotel by DC

Response from Property: Dear Guest, Thank you for your exceptional review and for recommending The Yacht Hotel by DC so highly. We are thrilled to hear that we are the best hotel you've ever visited and that you appreciated our cleanliness and high quality. We understand your concern about the lack of nearby dining options. For your next visit, please note that our hotel restaurant offers a variety of delicious choices, and our concierge is also available to assist with transportation to nearby restaurants. We look forward to welcoming you back soon and hope to continue exceeding your expectations. Warm regards, Linh Hoang - Hotel Manager - The Yacht Hotel by DC

Response from Property: Dear Alex Modesti, thank you so much for choosing to stay with us at The Yacht Hotel by DC during such a challenging time, and for sharing your incredible experience. We are deeply moved by your kind words and grateful for your understanding as Super Typhoon Yagi impacted Ha Long. Your safety and comfort are our highest priorities, especially in such critical situations. We are glad to hear that our staff, particularly Nga and Thao, were able to provide support and make your extended stay and rearrangements less stressful. Your acknowledgment means a great deal to us, and we will be sure to pass along your heartfelt thanks to them. It's guests like you that inspire us to maintain our high standards of service, no matter the circumstances. We look forward to welcoming you back to Ha Long and The Yacht Hotel by DC under more pleasant conditions, and we hope to exceed your expectations once again. Warm regards, Hoàng Linh - Hotel Manager - The Yacht Hotel by DC.

Response from Property: Dear Proffit,Thank you for your glowing review of The Yacht Hotel by DC. We are delighted to hear that you appreciated our high-end hotel, detailed service, cool facilities, tasty cuisine, and refined design. It is our aim to stand out in the area by providing an unparalleled experience to all our guests.Your recognition motivates us to continue delivering excellence in every aspect of our service. We look forward to the pleasure of welcoming you back for another memorable stay.Warm regards,Linh Hoang- Hotel Manager- The Yacht Hotel by DC

Response from Property: Dear Nuttsasi, thank you for your review. We're thrilled you enjoyed the beautiful view, cleanliness, and great breakfast at The Yacht Hotel by DC. It's wonderful to hear you found the meals in our restaurant tasty and our staff very nice. We appreciate your feedback and look forward to welcoming you back for another delightful stay. Best regards, Linh Hoang, Hotel Manager, The Yacht Hotel by DC.

Response from Property: Dear Guest, Thank you for your wonderful review and for highlighting the excellent amenities and cleanliness of our hotel. We are thrilled to hear that you found the facilities comfortable and our staff helpful and friendly. It's great to know you enjoyed the variety of options available at our breakfast buffet. We strive to provide a diverse selection to suit all our guests' tastes, and your feedback is valuable in helping us continue to improve our offerings. We look forward to welcoming you back to The Yacht Hotel by DC soon for another enjoyable stay. Warm regards, Hoàng Linh - Hotel Manager - The Yacht Hotel by DC

Response from Property: Dear Zhen jian Koh, Thank you for labeling The Yacht Hotel by DC as the best hotel you've ever stayed in. We're deeply honored by your commendation and thrilled to have exceeded your expectations. Our team's commitment to excellence is validated by your feedback, and we eagerly anticipate the opportunity to host you again for more unforgettable experiences. Warm regards, Linh Hoang, Hotel Manager, The Yacht Hotel by DC.

Response from Property: Thank you for sharing your feedback with us. We're glad to hear that you found the room to be good, although we apologize for any inconvenience caused by its size and the noise from outside. Your comments are valuable to us, and we will take them into consideration to improve the overall guest experience. We warmly invite you back to The Yacht Hotel by DC for another stay and hope you’ll enjoy a quieter, more comfortable visit next time. Warm regards, Hoàng Linh - Hotel Manager - The Yacht Hotel by DC