Hakuba Mominoki Hotel Reviews

What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!

It is a very nice hotel and breakfast is very good also the hotel have a nice Onsen.

Very nice hotel! Super super clean. Has a ski and snowboard rental shop right across the hotel (1 min walk) 10 min walk to the closest hill Breakfast was great. Buffet style. Both Japanese and western choices Private hotel onsen The pub restaurant is across the hotel. Great to relax after a day of snow activities Japanese restaurant inside the hotel. Not a lot of choices on the menu - just sukiyaki or shabu shabu set menu Transportation is great. Tons of buses - free or paid. If you go out for dinner, you can ask the hotel concierge to pick you up whenever you are for free Bathroom simple and clean - always have hot water Only con - the wifi signal is extremely weak. The signal will go on and off whenever it wants to 🫣 And Overall I will come stay again!

The experience was very good, especially the service of the male waiter at the front desk (didn't remember his name), which was very heartwarming. After checking out, we needed to take a taxi to another B&B, but because it happened to be the weekend and the birthday of the king, and it was snowing all the time, the entire Hakuba car resources were in short supply. It was this waiter who insisted on calling and booking a taxi for us, and finally someone took the order. And he took the initiative to say that it was not easy for us to bring children, and he would definitely try his best to help us call a car. The environment is also first-class, you can see the romantic snow scenery outside the window, and the water flowing down from the Albis Mountains is too gentle (you must experience it when taking a bath). It is close to the Happo-Ogen Ski Resort, and you can walk there in five minutes. See you next time!

There are obviously two beds in a room. When I was staying in the book room, there was one person missing. I charged him to the top of his lungs and how much money did he need to live in alone? The room was small and narrow and the bed was small. I navigated to Tai Po Lam Tsuen to stay for two days and charged Qi Jiu Shui for one extra person. If I stayed in a hot spring and my nose was so thin, I would not go there again.

The hot spring is very good, the room is too small

Near the cable car, good service

我對這間酒店很滿意，地點一流，職員友善，房間舒適。 房間不論是燈光、氣溫、床褥被鋪都很舒適，特別要讚揚房務姐姐，把房間清潔得非常乾淨。房間有兩個露台，其中一邊可看到八方尾根滑雪場。 住了六晚，每天早餐食物種類大致相同，但也豐富。當中三晚分別到酒店不同的餐廳享用晚餐，第一晚在酒店內吃自助晚餐，食物種類很多；第二晚在酒店旁的The Forest吃西餐；第三晚在酒店旁的The Forest吃日本菜，三間餐廳的價格不貴但很美味。 而放滑雪用具的Dry Room則在酒店外，是真的乾燥房，還有烘乾雪鞋的機器，而不是某些酒店所謂的Dry Room而其實只是一個Locker房已而。

What we liked: - The decor in the reception area with its big fireplace feels very welcoming and cosy and reminded me a bit of a British hunting lodge. Very stylish. We loved it! - Very nice terrace with torch light in the evening. Great atmosphere. - We also liked the glamping area in the forest next door, with its pub. - The room was quite spacious and very clean. - Very friendly staff, providing excellent service! What we didn't like so much: - It's a shame that the only two dinner options available are either buffet-style at the restaurant or barbecue in the glamping area. It would be nice to be able to have a served meal on the restaurant terrace, but unfortunately only buffet dinner is available. - So we opted for the barbecue, which was great - except for the fact that between the salad and the barbecue, we were served cheese fondue. Apart from the fact that summer doesn't quite feel like the right season for a fondue, it was very filling, so that we - sadly - had to leave behind quite a bit of the excellent meat and vegetables, as our stomachs were already quite full. My suggestion to the hotel management would be to skip the fondue (and reduce the price accordingly). Or at least add it as an option for those who really want it. That said, the local beef was fantastic, and we also liked the presentation. - Breakfast was a bit of a let-down for me as a Westerner. Only the standard choices of bread you find in most Japanese hotels (tiny soft croissants, soft rolls and toast). It would be great if some Swiss/German-style rustic bread choices were available as an alternative for those who don't like a Japanese breakfast. Also, the coffee (served from one of those big containers) was very disappointing. For an establishment like this, I would have expected an espresso machine, offering guests different kinds of coffee (cappuccino, cafe au lait, espresso), which should be seen as the general standard nowadays. - We didn't quite understand why the glamping area as well as the bar were only open until 9pm - in the middle of the summer holiday season! With no other places within walking distance (as far as we were aware), that very much limited our options for after-dinner drinks. There was live piano entertainment in the bar area near the reception, but it stopped at 9pm sharp, just as we were coming back from dinner in the glamping area. Such a shame! - While the room was OK (spacious, functional and clean), there is one thing that annoyed us: The step to get into the bathroom. I almost stumbled on two occasions when getting out of the bathroom, because I didn't expect a step to be there. I think it could potentially be quite dangerous. If there were a light at the bottom of the step, that would at least make it a bit safer. Overall a very nice stay, even though it was (unfortunately) only for one night.

The staff are very nice, responsive and helpful. But gosh, the place is tired. The rooms are comfortable enough, but dark. There is nothing particularly compelling or memorable. The WiFi is almost non-existent. You have to go to the lounge to get a consistent signal and that’s loud. The restaurant is pretty vile in terms of dinner and breakfast but of course you’re stuck here, eating the same food every day. Luckily it’s expensive.

This is a beautiful place that offers lots of activities near the hotel. It's far from the city and next to nature. The staff is mostly friendly and the food spread for meals is good. The rooms are good too. The hotel used to host the athletes of the 1998 Nagano Winter Olympics.

This is a beautiful place that offers lots of activities near the hotel. It's far from city and next to nature. The staff is mostly friendly and the food spread for meals is good. The rooms are good too. The hotel used to host the athletes of the 1998 Nagano Winter Olympics.

Travelled with a large ski party to this cosy hotel, with friendly staff for whom nothing was too much trouble. The staff went out of their way to make us feel welcome throughout our stay. Thank you. Our room was clean and warm but small, with the smallest bathroom I have ever seen. Our beds, however were extremely comfortable and ensured a good nights sleep. There was always plenty of choice of food at breakfast and dinner. There is a pub on the same site across from the hotel along with the ski shop. Would happily stay here again.

Booked 5 nights last minute after we left the Pension 70 three doors down due to a terrible room. Michele at the front desk was incredible and understood our needs to get out and quickly accommodated us. We switched rooms twice due to lack of availability but we were pleasantly surprised when we stayed in the traditional style Japanese room. The service and staff were amazing and great with english speakers. The breakfast was a perfect way to start each day of skiing. The ski lockers were a great storage place for valuable ski gear and conveniently on your way to the bus stop outside. The shuttle reservation on the last day to get us back to the bus station was great! We can’t say enough good things about the Mominoki Hotel and staff as they saved our trip!