Vienna International Hotel (Chaozhou Ancient City West Lake Archway Hotel)

Vienna International Hotel (Chaozhou Ancient City West Lake Archway Hotel) Reviews

Vienna International Hotel (Chaozhou Ancient City West Lake Archway Hotel)

57 Chaofeng Road, 20 meters in front of the hotel into the parking lot, Xiangqiao District, Chaozhou, Guangdong, 515600, ChinaView Hotel Details
Vienna International Hotel (Chaozhou Ancient City West Lake Archway Hotel)
Vienna International Hotel (Chaozhou Ancient City West Lake Archway Hotel)Vienna International Hotel (Chaozhou Ancient City West Lake Archway Hotel)Vienna International Hotel (Chaozhou Ancient City West Lake Archway Hotel)
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Vienna International Hotel (Chaozhou Ancient City West Lake Archway Hotel) Guest Reviews

4.8/5
Excellent
1736 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.9
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All reviews(1736)
Positive reviews(1676)
Reviews with photos/video(379)
Awesome amenities(30)
Friendly front desk staff(19)
Delicious breakfast(12)
Convenient parking(12)
Many amenities(11)
Easy to get around(11)
Well decorated(6)
Good sound insulation(3)
Negative reviews(60)
David
Featured Room (Double Bed)
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 14, 2024
We have been travelling in China for 10 weeks and this is the cleanest and smartest hotel we have stayed in and it was a very reasonable price. It felt like an expensive hotel and was very close to the attractions of the old city.
Response from Property: Dear guests, thank you for choosing to stay at Vienna International Hotel (Chaozhou Ancient City Branch) again and for your continued support. The hotel has 132 rooms of different styles, which are spacious, bright, clean and comfortable. Warm and meticulous service quality is the core of guest satisfaction. We are well aware of the importance of this and will continue to work hard. We look forward to your next visit and wish you good luck and everything goes well!
Taozi_April
Standard Double Room
Stayed in Dec 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Very good, very upscale, cleaner and better than other chain stores! The service provided by the handsome guy at the front desk was also very good, which really made people feel very comfortable! It was a very satisfying accommodation experience~
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your good comments on our hotel. The hotel has a 40-space parking lot. We can provide free parking for our hotel guests, which is safe, convenient and fast. There is a buffet breakfast restaurant on the second floor of the hotel, which can replenish your energy for a busy day! Thank you again for your love for Vienna International Hotel (Chaozhou Ancient City Branch). We will provide you with a warm accommodation environment and high-quality services. Welcome to visit us again!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The location of the hotel is pretty good. There are a lot of places to eat next to it. It’s not far from the ancient city of Chaozhou. It’s clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Vienna International Hotel (Chaozhou Ancient City Branch) again and for your continued support. The hotel has 132 rooms of different styles, which are spacious, bright, clean and comfortable. Warm and meticulous service quality is the core of guest satisfaction. We know the importance of this and will continue to work hard. We look forward to your next visit and wish you good luck and all the best!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
I made an appointment with my friends to go to Chaozhou. I stayed at Vienna in Shanwei before, so I chose it again this time. The front desk helped to upgrade the parent-child room for free, and the hotel breakfast was also good. There is delicious casserole porridge nearby, and it takes about ten minutes to take a taxi to the ancient city, which is convenient. Recommended!
Original TextTranslated by Google
Response from Property: Dear member guests, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna International Hotel (Chaozhou Ancient City). The hotel now provides services such as zero waiting for check-in, storage of items, and self-service laundry, hoping to provide you with the best stay experience. Thank you again for your love for Vienna International Hotel Chaozhou (Chaozhou Ancient City), Xiao Wei looks forward to your coming home often!
Guest User
Standard Double Room
Stayed in Nov 2024
Family
51 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The brand chain hotel is as good as always. The hotel has its own parking lot, which is very convenient. The hotel room is clean and sanitary, and the front desk service is warm and thoughtful. Because I didn't pay attention to breakfast when I booked the room, the hotel provided breakfast, and the breakfast variety is diverse, with good local snacks. It is not far from Chaozhou Ancient City, Paifang Street, Kaiyuan Temple, and Guangji Bridge, and can be reached on foot. I will stay here again next time and will recommend it to my friends.
Original TextTranslated by Google
Response from Property: Dear member guests, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna International Hotel (Chaozhou Ancient City). The hotel now provides services such as zero waiting for check-in, storage of items, and self-service laundry, hoping to provide you with the best stay experience. Thank you again for your love for Vienna International Hotel (Chaozhou Ancient City), Xiao Wei looks forward to your coming home often!
Guest User
Standard Double Room
Stayed in Nov 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Dec 28, 2024
No odor, clean and spacious, very new overall, good location, many delicious food nearby, not too far from the ancient city, good distance. Parking is convenient, it is recommended to park the car and don't move, ride a shared electric car or rent an electric bicycle, the ancient city area cannot be shared, and the power is automatically cut off.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your good comments on our hotel. The hotel has a 40-space parking lot. We can provide free parking for our hotel guests, which is safe, convenient and fast. There is a buffet breakfast restaurant on the second floor of the hotel, which can replenish your energy for a busy day! Thank you again for your love for Vienna International Hotel (Chaozhou Ancient City Branch). We will provide you with a warm accommodation environment and high-quality services. Welcome to visit us again!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Other
6 review
2.5/5
Posted on Dec 29, 2024
The staff was nice, but the Wifi was useless. It was 2G, and it took more than ten seconds to load a picture when the Wifi was full, and I couldn't watch videos. I had to use data for the past few days. But the staff was nice and tried to help me solve the problem. They also changed my room, but the speed was the same. In addition, this hotel is quite noisy. Many people come to stay in several rooms, open the door and chat loudly in the corridor, and there are children who frequently shout for no reason. This is the case with every new guest.
Original TextTranslated by Google
Response from Property: 簡單的喜歡最長遠,平凡中的陪伴最心安,感謝您對酒店的點評和建議!給您帶來失望,我們深表遺憾,希望能和您取得聯繫,瞭解您入住期間我們做的不足之處,酒店為其做好提升整改,您的寶貴意見對我們非常重要,如您方便請撥打酒店電話或者留下您聯繫方式,我們真誠向您致歉,在您入住期間或者有需要我們的請致電酒店,我們24小時在線為您服務。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Standard Double Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The hotel is relatively comfortable, close to the center of the ancient city's archway street, and the transportation is convenient. The decoration style is new for Vienna International, there is also a large parking lot, and the trash cans are also quite high-end Facilities: Very good Facilities: I like it very much Sanitation: Very good Environment: Satisfied Service: Satisfied
Original TextTranslated by Google
Response from Property: 尊敬的會員客人,您好!我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納國際酒店(潮州古城店)進行誠摯的點評。酒店距離古城區域1.2公里,10分鐘車程即可到達,酒店配套自主洗衣房,大型停車場,自助早餐廳等,希望能給您入住帶來更好的體驗,再次感謝您對維也納國際酒店(潮州古城店)的厚愛,小維期待您常回家看看!
Guest User
Family-friendly 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
I was a little worried after seeing the bad reviews online, but the room I stayed in was unexpectedly good, clean and sanitary, and the breakfast in the morning was also rich. It would be perfect if I could have a cup of coffee😁😁
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your strong support to the hotel and your valuable suggestions. The hotel is located at No. 57 Chaofeng Road (opposite to Huaqiao Middle School), only 8 minutes away from Chaozhou Ancient City, Paifang Street, Guangji Bridge, etc., close to Chaozhou Bus Terminal and Airport Bus Station, it is your best choice for travel. Thank you again for your affirmation of the hotel and wish you a happy life~
Guest User
Standard Double Room
Stayed in Nov 2024
Other
8 review
4.8/5
Amazing
Posted on Dec 28, 2024
Not bad, the hotel is in a good location, very convenient to the ancient city, the food store opposite tastes good. The hotel is generally clean, and we were given a free room upgrade.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Vienna International Hotel (Chaozhou Ancient City Branch) again and for your continued support. The hotel has 132 rooms of different styles, which are spacious, bright, clean and comfortable. Warm and meticulous service quality is the core of guest satisfaction. We are well aware of the importance of this and will continue to work hard. We look forward to your next visit and wish you good luck and everything goes well!
Bujingyundebiwan
Deluxe Smart Room (2 Beds)
Stayed in Nov 2024
Family
5 review
4.7/5
Amazing
Posted on Dec 25, 2024
The room is very good, of medium size, and the location is close to the ancient city. It costs about 10 yuan to take a taxi (more than 1 km). The staff is very friendly and helpful.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Vienna International Hotel (Chaozhou Ancient City Branch) again and for your continued support. The hotel has 132 rooms of different styles, which are spacious, bright, clean and comfortable. Warm and meticulous service quality is the core of guest satisfaction. We are well aware of the importance of this and will continue to work hard. We look forward to your next visit and wish you good luck and everything goes well!
Guest User
Standard Double Room
Stayed in Nov 2024
Couples
36 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The hotel is very new, the rooms are spacious and very intelligent. Hygiene: very clean, the bedding is comfortable and tidy. Environment: The surrounding facilities are complete, there are many delicious snacks, and it is 10 yuan to Paifang Street, which is very convenient. Service: The service is very good. I want a quiet room. The waiter gave me a free room upgrade. He is warm, thoughtful and considerate.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello! Thank you very much for your good comments on our hotel. The hotel has a 40-space parking lot. We can provide free parking for our hotel guests, which is safe, convenient and fast. There is a buffet breakfast restaurant on the second floor of the hotel, which can replenish your energy for a busy day! Thank you again for your love for Vienna International Hotel (Chaozhou Ancient City Branch). We will provide you with a warm accommodation environment and high-quality services. Welcome to visit us again!
Zhaoxiaohao666
Standard Double Room
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Safe, clean and convenient, with breakfast and considerate service. A good place for foreign travelers to stay in Chaozhou!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your strong support to the hotel and your valuable suggestions. The hotel is located at No. 57 Chaofeng Road (opposite to Huaqiao Middle School), only 8 minutes away from Chaozhou Ancient City, Paifang Street, Guangji Bridge, etc., close to Chaozhou Bus Terminal and Airport Bus Station, it is your best choice for travel. Thank you again for your affirmation of the hotel and wish you a happy life~
Guest User
Deluxe Smart Room (2 Beds)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The front desk lady was very considerate and gave me free breakfast. She responded to all my requests. The room was pleasant, clean, and well-equipped. I recommend it to everyone. The location is convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your trust in Vienna International Hotel (Chaozhou Ancient City Branch). The hotel rooms are equipped with big health brand mattresses and comfortable buckwheat pillows. We hope to provide you with a better experience. Thank you again for your support and look forward to your next stay!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel is very new, the lobby is tall and grand, the room decoration is stylish, simple and practical, clean and tidy, parking is convenient, and it is very close to the scenic spot. The chain brand is trustworthy and highly recommended to business and tourist people coming to Chaozhou!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your trust in Vienna International Hotel (Chaozhou Ancient City Branch). The hotel rooms are equipped with big health brand mattresses and comfortable buckwheat pillows. We hope to provide you with a better experience. Thank you again for your support and look forward to your next stay!