Vienna International Hotel (Chaozhou Ancient City West Lake Archway Hotel) Reviews
Vienna International Hotel (Chaozhou Ancient City West Lake Archway Hotel)
57 Chaofeng Road, 20 meters in front of the hotel into the parking lot, Xiangqiao District, Chaozhou, Guangdong, 515600, ChinaView Hotel Details
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Vienna International Hotel (Chaozhou Ancient City West Lake Archway Hotel) Guest Reviews
4.7/5
Outstanding
2092 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2092)
Positive reviews(2022)
Reviews with photos/video(459)
Awesome amenities(83)
Convenient location(78)
Friendly front desk staff(47)
Easy to get around(41)
Convenient parking(36)
Delicious breakfast(34)
Well decorated(18)
Close to scenic area(15)
Negative reviews(70)
Siying
Standard Queen Room
Stayed in Feb 2025
Family
2 review
3.5/5
Posted on Mar 3, 2025
We were assigned a projector room initially (ie no tv but a projector screen). Its bit dirty and run down. We are fine with it since we don't spend much time there. However, the aircon wasn't working. It auto off after 3-5min.
Told the staffs and they investigate and ended up moving us to a different room. The new room is cleaner and newer! However there is a strong smell of smoke. 😐 feedback to front desk the next morning, and they managed to remove the smell by the time I'm back to the hotel that night.
Response from Property: Dear guests, hello! Thank you very much for your good comments on our hotel. The hotel has a 40-space parking lot. We can provide free parking for our hotel guests, which is safe, convenient and fast. There is a buffet breakfast restaurant on the second floor of the hotel, which can replenish your energy for a busy day! Thank you again for your love for Vienna International Hotel (Chaozhou Ancient City Branch). We will provide you with a warm accommodation environment and high-quality services. Welcome to visit again!
Guest User
Standard Queen Room
Stayed in Jan 2025
Other
1 review
4.7/5
Amazing
Posted on Feb 19, 2025
I don't usually leave reviews but this is the best hotel I've stayed at in China at this price range. Has washer/dryer, gym room, super clean and spacious rooms.
Response from Property: 有文雲:世上唯有咳嗽和愛無法藏匿。喜歡一個人大概真的是無法隱藏的吧:眼神中寵溺的温柔會透漏、言語中的欣喜會出賣、感情上的喜悦會流露、臉龐上的微笑亦會表達,您對小維的喜愛之情在字裡行間溢於言表,但您可知,小維對您,亦如此。不善言表的我會默默的用着自己的方式表達出對您的一份愛意——讓小維給您家的温馨!
David
Featured Room (Double Bed)
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 14, 2024
We have been travelling in China for 10 weeks and this is the cleanest and smartest hotel we have stayed in and it was a very reasonable price. It felt like an expensive hotel and was very close to the attractions of the old city.
Response from Property: Dear guests, thank you for choosing to stay at Vienna International Hotel (Chaozhou Ancient City Branch) again and for your continued support. The hotel has 132 rooms of different styles, which are spacious, bright, clean and comfortable. Warm and meticulous service quality is the core of guest satisfaction. We are well aware of the importance of this and will continue to work hard. We look forward to your next visit and wish you good luck and everything goes well!
Guest User
Standard Queen Room
Stayed in Feb 2025
Couples
131 review
5.0/5
Outstanding
Posted on Mar 14, 2025
A clean and hygienic budget hotel with a free parking lot guarded by a dedicated person. The bedding in the room is comfortable and you can sleep happily. It is about 1.5 kilometers away from the ancient city, and it is also good to walk around and take a look
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Vienna International Hotel (Chaozhou Ancient City Branch) again and for your continued support. The hotel has 132 rooms of different styles, which are spacious, bright, clean and comfortable. Warm and meticulous service quality is the core of guest satisfaction. We are well aware of the importance of this and will continue to work hard. We look forward to your next visit and wish you good luck and everything goes well!
Guest User
Family-friendly 2-bed Room
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Mar 13, 2025
The hotel is in a good location, just a 10-minute walk from the ancient city archway street. The room is clean and sanitary, the mattress is comfortable, and the hardness is just right. The breakfast variety is quite rich, including local specialties such as pork offal rice noodle soup and seafood soup.
Original TextTranslated by Google
Response from Property: 尊敬的會員客人,您好!我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納國際酒店(潮州古城店)進行誠摯的點評。酒店距離古城區域1.2公里,10分鐘車程即可到達,酒店配套自主洗衣房,大型停車場,自助早餐廳等,希望能給您入住帶來更好的體驗,再次感謝您對維也納國際酒店(潮州古城店)的厚愛,小維期待您常回家看看!
Guest User
Standard Queen Room
Stayed in Feb 2025
Couples
5 review
5.0/5
Outstanding
Posted on Mar 12, 2025
The hotel is new and clean. The front desk service is friendly and the room was upgraded. The breakfast is rich with delicious authentic Chaoshan rice noodles. There are casserole porridge and other food stores around, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear member guests, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna International Hotel (Chaozhou Ancient City). The hotel now provides services such as zero waiting for check-in, storage of items, and self-service laundry, hoping to provide you with the best check-in experience. Thank you again for your love for Vienna International Hotel (Chaozhou Ancient City), Xiao Wei looks forward to your coming home often!
Guest User
Deluxe Double Room
Stayed in Feb 2025
Couples
3 review
5.0/5
Outstanding
Posted on Mar 12, 2025
This time I visited Chaozhou and looked at many hotels, but I finally chose Vienna International Hotel (Chaozhou Ancient City Archway Street Branch). )
Service: The service is very good, the front desk reception is warm and fast, and can meet the needs of guests. Especially the receptionist 001, thank you very much for her kind and enthusiastic service!
Health: The room is very good and very satisfied! Clean, no odor.
Environment: The environment is also good, and it is convenient to the ancient city, which is just over 1 kilometer away.
:
Facilities: The room facilities are complete and intact! It is a trustworthy hotel.
Original TextTranslated by Google
Response from Property: Dear member guest, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna International Hotel (Chaozhou Ancient City). The hotel is 1.2 kilometers away from the ancient city area and can be reached in 10 minutes by car. The hotel is equipped with a self-service laundry room, a large parking lot, a self-service breakfast restaurant, etc. I hope to bring you a better experience. Thank you again for your love for Vienna International Hotel (Chaozhou Ancient City). Xiao Wei looks forward to your coming home often!
Luorihaitan
Standard Queen Room
Stayed in Feb 2025
Travel with friends
21 review
4.8/5
Amazing
Posted on Mar 11, 2025
When I came to Chaozhou, I still chose to stay at Vienna International Hotel. I can say that I have a special affection for Vienna International Hotel. I am used to its neat environment, clean hygiene and warm service. This stay did not disappoint me. It is not far from various attractions and I spent two days happily.
Original TextTranslated by Google
Response from Property: Dear member guests, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna International Hotel (Chaozhou Ancient City). The hotel now provides services such as zero waiting for check-in, storage of items, and self-service laundry, hoping to provide you with the best check-in experience. Thank you again for your love for Vienna International Hotel (Chaozhou Ancient City), Xiao Wei looks forward to your coming home often!
Guest User
Standard Queen Room
Stayed in Feb 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The room is clean, with good soundproofing. It is also very close to Paifang Street, and it only takes about 10 yuan by taxi. The only downside is that there is no hand sanitizer. I stayed for two nights. Thanks for the breakfast, but it was said to be at 7 o'clock, but the restaurant was not ready at 7 o'clock. I was really in a hurry, so I could only eat a barbecued pork bun. Overall, this hotel is not bad.
Original TextTranslated by Google
Response from Property: The happiest thing today is to see your good comments. Your good comments are like a clear spring that nourishes our hearts. We will cherish your good comments even more, constantly improve our services, and strive to make our services more considerate and make your stay more comfortable. Your good comments are the greatest affirmation and encouragement to us. I hope you will patronize our hotel again to test our progress. I wish you happy every day!
Linglongtianxie
Deluxe Smart Room (Double Bed)
Stayed in Feb 2025
Travel with friends
11 review
4.3/5
Very Good
Posted on Mar 2, 2025
The hotel is relatively new, in a good location, and has quite comprehensive facilities, but the wifi is a bit weak. Although the room is not big, it has good sound insulation and the bedding is very good, so you can have a good rest. But I suggest the hotel replace the toothbrush as the bristles will prick your teeth.
Original TextTranslated by Google
Response from Property: The happiest thing today is to see your good comments. Your good comments are like a clear spring that nourishes our hearts. We will cherish your good comments even more, constantly improve our services, and strive to make our services more considerate and make your stay more comfortable. Your good comments are the greatest affirmation and encouragement to us. I hope you will patronize our hotel again to test our progress. I wish you happy every day!
Guest User
Featured Room (Double Bed)
Stayed in Jan 2025
Family
5 review
4.3/5
Very Good
Posted on Mar 1, 2025
I wanted to renew the original hotel, but there were no rooms. I just changed to Vienna. The front desk service was patient and enthusiastic, the environment was good, and it was not far from the ancient city. It was convenient to eat at the restaurant opposite!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇再次下榻維也納國際酒店(潮州古城店),予以我們一如既往的支持。酒店擁有132間風格不同的客房,寬敞明亮,乾淨舒適。温馨細緻的服務品質是賓客滿意的核心,我們深知這點的重要並會繼續努力下去,期待您的下次光臨,祝您吉祥如意,萬事順意!
Guest User
Standard Queen Room
Stayed in Jan 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 28, 2025
Facilities: I like it very much
Hygiene: Very clean and tidy
Environment: Newly renovated and high-end
Service: The front desk lady is great
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Vienna International Hotel (Chaozhou Ancient City) again and for your continued support. The hotel has 132 rooms of different styles, which are spacious, bright, clean and comfortable. Warm and meticulous service quality is the core of guest satisfaction. We are fully aware of its importance and will continue to work hard. We look forward to your next visit and wish you good luck and all the best!
Guest User
Standard Queen Room
Stayed in Jan 2025
Business travelers
15 review
5.0/5
Outstanding
Posted on Feb 26, 2025
The hotel is very clean and tidy, the service is warm and thoughtful, the transportation is convenient, the front desk lady and brother are very qualified, I will patronize it next time, it is a very satisfactory experience!
Original TextTranslated by Google
Response from Property: The happiest thing today is to see your good comments. Your good comments are like a clear spring that nourishes our hearts. We will cherish your good comments even more, constantly improve our services, and strive to make our services more considerate and make your stay more comfortable. Your good comments are the greatest affirmation and encouragement to us. I hope you will patronize our hotel again to test our progress. I wish you happy every day!
Guest User
Deluxe Double Room
Stayed in Jan 2025
Couples
43 review
4.0/5
Very Good
Posted on Feb 26, 2025
Newly renovated hotel ~ Excellent location ~ Close to the ancient city ~ Software service needs to be improved ~ Need to call for supplies ~ Good bed ~ Comfortable sleep ~ Big enough room
Original TextTranslated by Google
Response from Property: Dear members and guests, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna International Hotel (Chaozhou Ancient City). The hotel is 1.2 kilometers away from the ancient city area and can be reached in 10 minutes by car. The hotel is equipped with independent laundry, large parking lot, self-service breakfast restaurant, etc. We hope to bring you a better experience of staying here. Thank you again for your love for Vienna International Hotel (Chaozhou Ancient City Branch). Xiaowei looks forward to your coming home often!
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Solo travelers
6 review
5.0/5
Outstanding
Posted on Feb 26, 2025
The room is OK, the facilities are also good, the hygiene is relatively clean, but the quilt is a bit thin. It's not summer yet, and I can't sleep at night because it's too cold. I just want to see the Guangji Bridge.
Original TextTranslated by Google
Response from Property: There is a saying: The only things in the world that cannot be hidden are cough and love. It's probably impossible to hide your love for someone: the doting tenderness in your eyes will reveal it, the joy in your words will betray it, the happiness in your emotions will show, and the smile on your face will also express it. Your love for Xiao Wei is evident between the lines, but you know that Xiao Wei feels the same way about you. I am not good at expressing myself, but I will silently express my love for you in my own way - let Xiao Wei bring warmth to your home!