Best Hakone Hotels

I highly recommend this hotel, which is just near Hakone Yumoto Station, a 5-minute walk away. It has convenient transportation and is very convenient to every scenic spot. The hotel has Japanese-style rooms with open-air baths, as well as a large hot spring and open-air bath on the rooftop. It provides Kaiseki cuisine and has very good service. It specializes in private dining rooms. The Japanese-style room can accommodate three mattresses, making it suitable for families traveling with children!

The apartment is located about 10 minutes walk from Hakone Yumoto station. Check in instructions was easy. The rooms were big and comfortable. Kitchen was a useful size, only thing is the ports and pans were slightly dirty.

The hotel is very beautiful, the service is very warm, and there is a dedicated person to introduce the various facilities of the hotel. The breakfast and dinner were very sumptuous. There was a private bath in the room. I went around the public bath, but there was almost no one there. In the morning, ask the hotel to send your luggage directly to the station, so you can travel empty-handed~

The hotel is general good, clean & spacious. If there are more restaurants, it must be very good.

Chose this place for the private onsen and highly reviewed meals. Meals are served in the central restaurant, will need to book meal timing for both breakfast and dinner as they serve over two rounds. Chose kaiseki dinner which felt like fine dining too. The rooms are modern, with the private onsen on rustic balcony facing the forest. The hot onsen water runs continuously into the pool, which made me think it’s really from the mountains. Do note the hotel is on the middle of a hill, so if driving, be prepared to drive along small windy roads to reach. When leaving, the hotel staff will even help to look out for oncoming cars and direct you to safely drive out of the hotel property onto the main road.

Ten-yu is amazing. We were impressed from the moment we stepped into the lobby. The kind staff allowed us an early check-in at 1 p.m. and arranged lounge services for our three-day, two-night stay. While the breakfast buffet was exceptional—an extensive spread paired with bubbles and wine—the Kaiseiki dinner was a bit disappointing in comparison. We were fortunate to experience a picturesque snowfall that transformed the hotel’s surroundings into a postcard-like scene, and since we drove, getting around was never an issue despite the snow. The staff were thoughtful throughout our stay. Highly recommended!

Nice stay . We booked traditional Japanese room, and slept on futon beds. Pillows were uncomfortable though . Our room fee included dinner and breakfast which was very nice. Dinner was tad too cold for our taste ( too many cold dishes) and breakfast was too “fishy”. Although all food was fresh and the service was impeccable. Hotel also has its own onsen , and pretty Japanese garden .

Fabulous hotel with great onsen and meals. Location is excellent, located right beside one of the ropeway, bus terminal and jetty Hotel feels new with excellent service. Wonderful lake view

The hotel is located halfway up the mountain, far from downtown areas such as Gora and Yumoto, making it inconvenient to travel and too expensive to take a taxi. It is only suitable for friends who drive themselves. The room is spacious and comfortable, with a small hot spring pool on the balcony, but I still booked the hotel's private bath. The hotel's breakfast and dinner are very rich and I can't finish them at all! The taste is good!

I booked a room immediately after seeing the Chinese service at the front desk. This is great for a Chinese like me who is going abroad for the first time and doesn't know Japanese or English and can't communicate deeply. It gets dark too early in Japan this season. It was dark when we came out of the museum. Fortunately, we contacted the front desk and the front desk suggested that we take a taxi to the hotel. It was dark when we arrived at the hotel. The hotel is on the mountain, with good vegetation, great air and quietness. The room is Japanese style. The style of the whole room is great, large and clean. There are also kimono bathrobes when checking in. I learned to wear them after following the video for a long time. I seem to be able to do it a little bit😄The hotel supervisor is a ********* compatriot, and the front desk ladies are super enthusiastic. They also drove us to buy food and talked to us about many local customs and food, as well as the hotel's future design and planning. I am looking forward to the next visit. At night, we took a private bath, which was very comfortable and private. The mask in the private bath is really super easy to use, so I took a piece away...☺Hehe... The next day, the supervisor brother and sister sent us to take the bus and told us where to go and what to eat. It was really a great experience. Next time, I will bring my parents to this hotel. Not only is the environment good and hygienic, but the people are also super nice😊