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Verified reviews
Location7.8
Amenities8.2
Service7.8
Cleanliness7.7
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All reviews(32)
Positive reviews(10)
Reviews with photos/video(3)
Relaxing hot springs(7)
Awesome stay(6)
Awesome rooms(5)
Negative reviews(3)
Erick858
Japanese Style Room
Stayed in Apr 2025
Family
6 review
8.0/10
Very Good
Posted on May 25, 2025
Nestled in a peaceful corner of Mt. Hakone, yet conveniently connected by bus, only a 5-10 mins walk. This charming little hotel offered an unforgettable immersion into Japanese culture, complete with tatami-matted floor, soft futon bedding and soothing onsen. With it's effortless check in and out, it's perfect for travelers seeking tranquility and authenticity without sacrificing to much convenience.
Pros: If you plan to visit the Hakone pirate ship and the Hakone ropeway at Togendai, it will give you an early start because it's only 11 minutes by bus.
Con: To get to the hotel you will need to go up a little hill, not too hard, but if you have a lot of luggage it could be a bit of a challenge (But it's an easy walk back to the bus stop)
Be mindful of the bus time getting to the hotel as the bus tends to end around 5:00 p.m.
Also, there aren't any places to eat near the hotel, so you may need to take food with you, order breakfast with the hotel or buy some snacks and instant noodles from the hotel shop.
Alex Hi
Japanese Style Room
Stayed in May 2024
Traveling with friends
17 review
8.0/10
Very Good
Posted on Jun 29, 2024
Clean and tidy. With toilet in room. Hot spring it good.
Guest User
Japanese Style Room
Stayed in Jul 2024
Business traveler
10 review
4.0/10
Posted on Aug 31, 2024
Very old and not properly maintained.
Guest User
Japanese Style Room
Stayed in Jun 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jul 15, 2025
The room is small and exquisite, which is in line with my imagination of a Japanese-style room. The hotel's hot spring is also very good and worth experiencing. The only problem is that the facilities are a bit old, and the location is not easy to find (the location on Ctrip is wrong). The most important thing is that the hotel is very cheap and is a cost-effective choice.
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Guest User
Japanese Style Room
Stayed in Dec 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 23, 2025
Very satisfied. I booked a hotel with three friends because it was difficult to return to Hakone. I didn't expect it to be so good. There was an English native speaker at the front desk. The room was spacious and clean with a bathroom. There was no problem putting four beds. The hotel also has its own hot spring, and each room can be reserved for half an hour. The boss lady saw that my friend and I were staying in a room and offered to make an appointment for an hour. In short, it was a very happy experience!
But it should be noted that the hotel has no restaurant and is a certain distance from the convenience store. It is best to bring some food with you. The hotel's own store will be closed, and you can only buy some water and instant noodles.
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Guest User
Japanese Style Room
Stayed in Dec 2024
Family
8 review
8.0/10
Very Good
Posted on Jan 28, 2025
Not bad, not bad, not bad
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yohwan
Japanese Style Room
Stayed in Oct 2023
Family
1 review
8.5/10
Very Good
Posted on Nov 6, 2023
It is close by by taking the T-line bus from Togendai Port and getting off in front of the Palace Hotel.
I didn't have much expectations, but it was better than I expected. Hot spring bath reservations are available for 40 minutes each in the morning and evening.
However, there are two separate hot spring baths, so you can use them privately when they are empty.
It was nice to have a bathroom in the room, and it was spacious.
There was a little problem with making dinner reservations, but they gave me a ride to the convenience store so I was able to eat well.
There is a mini oven and microwave in the accommodation.
The whole family was satisfied and had a good time.
thank you
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Ryrie
Japanese Style Room
Stayed in Sep 2023
Solo traveler
1 review
5.0/10
Posted on Nov 1, 2023
Apart from being cheap, there are almost no advantages. I was disappointed after seeing the good reviews. I advise you to increase your budget and stay in Yamashita or Gora if you want to come to Hakone.
Facilities: This hotel is very remote. Not to mention a convenience store, there are no vending machines around. In addition, there are very few restaurants around Hakone. If you feel uncomfortable staying here at night, just wait for the mountaineering bus. Can't go either. The only thing I can say is that the hot springs in this hotel are okay. They are also very hot at night and can be used indefinitely.
Hygiene: Hygiene is average. Mainly because I found a big spider in the room at night. It made a sound when I walked in the room. It was very isolation.
Service: I can’t say it’s very good, I can only say it’s not at all. The whole process is self-service. Fortunately, water is provided.
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Guest User
Japanese Style Room
Stayed in Feb 2023
Couple
3 review
10/10
Outstanding
Posted on Mar 29, 2023
The hot spring is good, there are not many people, the room is clean and tidy, with a Japanese atmosphere and a good view. The room has a separate toilet and sink, and it is convenient to wash at the door of the room