Trip7 Hakone Sengokuhara Onsen Hotel Guest Reviews
3.9/5
Good
46 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.9
Service3.9
Cleanliness3.8
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All reviews(46)
Positive reviews(16)
Reviews with photos/video(8)
Friendly staff(7)
Negative reviews(3)
Herries
Room 301 Hiiragi
Stayed in Mar 2024
Family
5 review
4.0/5
Very Good
Posted on Apr 19, 2024
This is our 1st onsen experience. The hotel room had a very traditional Japanese design. A private toilet is attached in the room. Able to see Mt Fuji from the room. Shower is at the onsen area. Staffs is friendly & able to speak English. Not too far from the cable car station.
Wingg
Room 403 Taikan
Stayed in May 2023
Family
22 review
4.0/5
Very Good
Posted on Jul 5, 2023
New and clean , can see Fuji Mountain, location is close to many attractions.
Guest User
Room 104 Rindo
Stayed in Nov 2023
Family
6 review
4.7/5
Amazing
Posted on Dec 23, 2023
Nice place for big group
けいちん09
Room 104 Rindo
Stayed in Nov 2023
Couples
6 review
4.0/5
Very Good
Posted on Dec 24, 2023
Thank you for staying with me for one night. The staff was very kind and very nice.
The futon and mattress were also very good and comfortable.
thank you very much.
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Guest User
Guest Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The hotel is super clean, which is very important for me as a germaphobe. The staff at the service desk can speak Chinese, and communication is no problem at all. The environment is very comfortable, and you can also soak in the hot springs. It is very close to Taoyuan Terrace, about 5 minutes by bus. Overall , can give full marks
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🐬shijieanning🐱
Quadruple Room
Stayed in Apr 2023
Travel with friends
69 review
2.5/5
Posted on May 25, 2023
Alas😮💨It’s hard to describe in words. It’s a Japanese-style hotel run by us Chinese. We may not be very familiar with the business, so I don’t want to comment too much, but I would like to say a few words to Ctrip. I didn’t clearly mark some of the hotel’s unique features on the reservation page. Features, let consumers see clearly whether it is suitable for consumers' travel requirements before placing an order (for example, a hotel with 4 floors does not have an elevator🛗, etc.)
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Guest User
Quadruple Room
Stayed in Apr 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on May 13, 2023
A small and exquisite Japanese-style hotel. The location of the hotel is very good. It is very close to the pirate ship and the starting point of the ropeway, Togendai. You can clearly see Mt. Fuji at the entrance of the hotel.
The hotel lobby is also very elegant, and the surrounding murals are all in Chinese style. The tatami mats in the Japanese-style room are large enough to accommodate three people.
The hotel's reception staff are very friendly and can provide every convenience.
In addition, this hotel is also very close to the Senjihara Meadow, one of the 50 scenic spots in Hakone, and the autumn scenery is spectacular.
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Anonymous User
Room 101 Nadeshiko
Stayed in Aug 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Not bad, it feels good. ……
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mmcbjo
Room 203 Suruga
Stayed in Jun 2023
Travel with friends
4 review
3.0/5
Posted on Jul 27, 2023
You need to get off at the **hot spring entrance. It took a lot of trouble to find the hotel. Public hot spring baths, no convenience stores and restaurants around. Fortunately, I was lucky, and I saw Mount Fuji during the two days of my stay.
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アントン安
Run of House
Stayed in Jul 2022
Solo travelers
35 review
2.7/5
Posted on Aug 18, 2022
In the Hakone area, there are many inns that have been remodeled into hotel-style resorts by companies that proliferated during the bubble era. "It doesn't matter, after all, a resort is a resort." "Please specify clearly."
On the other hand, there are some hotels that raise the cost of accommodation to create a sense of luxury, so it is essential to check the reviews. In particular, price fluctuations depending on the date are large. "Well, once you get used to it, you can often tell from the outside that it's a resort." Since it is a former health resort, the rooms are spacious, but it doesn't feel like a hotel or an inn. "This hotel is only in name, not a hotel."
There is no extension phone or water heater in the room. It's called a large public bath, but it's quite small. I would like the site operating company to stipulate the size standards for the large public bath. There are cases where there are several Chinese staff staying overnight, but there is usually only one person at the front desk.
I have the impression that they are working hard with their poor Japanese, so there is no problem with the staff, but their knowledge of tourism is poor.
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Anonymous User
Run of House
Stayed in May 2022
Solo travelers
21 review
5.0/5
Outstanding
Posted on Jul 30, 2022
The facilities are not that new, but the staff were friendly and helpful.
The facility is spacious and I enjoyed walking around!
This time I stayed without meals and next time I would like to ask for breakfast included.
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Xiaolangsheng
Room 403 Taikan
Stayed in Jan 2023
Travel with friends
23 review
4.0/5
Very Good
Posted on Feb 18, 2023
Few people, very quiet, suitable for meditation and rest.
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Guest User
Run of House
Stayed in Jul 2022
Business travelers
2 review
3.2/5
Posted on Oct 6, 2022
It's clean and the staff are nice.
I think that the cost performance is good if you just stay at the facility like a former resort.
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Guest User
Room 303 Kaede
Stayed in Jul 2022
Family
2 review
4.2/5
Very Good
Posted on Aug 26, 2022
It was complicated until the hotel room, but they took all my luggage and showed me around and responded very kindly.
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Guest User
Run of House
Stayed in Jun 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Jul 10, 2022
The staff was very kind. There were two air purifiers in the room and an alcohol disinfectant to prevent infectious diseases.