Home Inn (Renmin Road, Guanqian Street, Suzhou) Guest Reviews
4.7/5
Outstanding
1727 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1727)
Positive reviews(1689)
Reviews with photos/video(221)
Easy to get around(416)
Convenient location(321)
Close to metro(249)
Friendly front desk staff(163)
Classy environment(90)
Would stay again(37)
Perfect for business trips(28)
Luggage delivery service(9)
Negative reviews(38)
Bee choo
Family Room
Stayed in Mar 2025
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Location :excellent surrounding lot of shopping mall and eateries
Tranport : excellent convenience to travel around train station and sightseeing spot.
Services: excellent staff was polite and efficient. Smooth check in and out .
Response from Property: Thank you for your affirmation, we will continue to work hard to provide better service and experience.
Guest User
Twin room (2 beds)
Stayed in Jan 2025
Family
4 review
4.8/5
Amazing
Posted on Jan 30, 2025
Room is clean. Housekeeping is very fast and clean very well. Window can be opened very airy comfortable. Split Aircon can be changed cold or hot. Front office is very helpful. Very good location. Subway exit 2 at doorstep. Shopping centres and Restaurants all around the hotel. I will certainly come back to this hotel to stay again.
Response from Property: I am deeply moved by your message. Your trust and encouragement have given us hope and courage for the future. I cannot express it in words. We will work harder to provide you with more wonderful services. We look forward to seeing you continue to do the same!
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wwkiong
Twin Room (2 Beds Memory Foam Mattress)
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Very good location. Few walking steps to metro station. Comfortable bed. Second floor has restaurant.
Response from Property: Thank you for your positive feedback. We are glad that you were satisfied with the location, bed comfort and restaurant. We look forward to serving you again.
Guest User
Double Room
Stayed in Nov 2024
Solo travelers
7 review
4.5/5
Great
Posted on Nov 28, 2024
This place is in a superb location, everything at the doorstep from metro to shopping and places to eat. What makes it even better is the affordable price, staff were helpful and theres an awesome wee delivery robot. My room was slightly tired and the corridors need upgrading but overall for the price and location its perfect.
Response from Property: Thank you for your valuable comments. We are glad that you are satisfied with our location, price and service. We will record the feedback about the room and corridor and reflect it to the higher level. We look forward to serving you again.
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Minh Phuong 1208
Double Room A
Stayed in Nov 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 25, 2024
everything is great! Perfect location. 5* services, especially the check in girl, who speaks good English and is very enthusiastic in supporting guests
Response from Property: I am deeply moved by your message. Your trust and encouragement have given us hope and courage for the future. I cannot express it in words. We will work harder to provide you with more wonderful services. We look forward to seeing you continue to do the same!
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Phantira
Double Room
Stayed in Nov 2024
Other
4 review
5.0/5
Outstanding
Posted on Dec 1, 2024
This hotel has super good location. The room is very comfy. The staff there’s friendly.
Response from Property: Thank you for your wonderful review! We are glad that you like our location, comfortable room and friendly service. We look forward to bringing you a wonderful experience again!
杨璧宁
Guestroom (2 Beds)
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Front desk was very helpful - depends on the shift. But mostly friendly and helpful. Washing machine facilities readily available, if the staff are free, they will help to put in for you in the dryer. Hotel was also clean and very accessible to all places! (:
There is also a man sitting on the front recommending tours. If lazy, can get from him. If not can go your own.
Exit number 2! 2 stops away from the Suzhou train station!
Response from Property: Thank you for your feedback. We are glad that you are satisfied with the front desk service, laundry facilities and hotel cleanliness. We will continue to work hard to improve our service quality.
THUY DUNG
Guestroom (2 Beds)
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 23, 2024
The location of the hotel is perfect, just a few step from the metro line 4 station chayuanchang. Close to shopping mall, food street, staffs are nice.
Response from Property: Dear: I received your message and was filled with joy! Your open-mindedness and tolerance are reflected in every word! Meeting you is like a spring, a blue sky, and a bright summer, making people feel warm and friendly! Perfection is far away, but we are always working hard! Looking forward to meeting you again~
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Guest User
Double Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The hotel is really nice and location is perfect! Rooms are very clean and workers are so kind! I highly recommend this place to stay!
Response from Property: Dear: I received your message and was filled with joy! Every word between the lines shows your open-mindedness and tolerance! Meeting you is like the flow of a spring, the bright blue sky and the bright summer, making people feel warm and friendly! Perfection is far away, but we are always working hard! Looking forward to meeting you again~
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Meggy life
Guestroom (2 Beds)
Stayed in Sep 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The location was perfect, close to touristic places, shopping malls and just next to the subway. The staff was very friendly, the rooms were clean.
Response from Property: Were delighted to hear that you found our location ideal for your needs, with easy access to tourist attractions, shopping, and transportation. Your kind words about our friendly staff and clean rooms are truly appreciated. Thank you for taking the time to share your positive experience.
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Guest User
Double Room
Stayed in Oct 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Oct 30, 2024
excellent location next to the subway station. clean and comfortable room.
Response from Property: Thank you for your affirmation. We are glad that you are satisfied with the location and the cleanliness and comfort of the room. We look forward to serving you again.
Guest User
Double Room A
Stayed in Mar 2025
Other
1 review
5.0/5
Outstanding
Posted on Mar 13, 2025
I'm in this hotel for 1 day but my experience is so good. The location is so closed with the metro, reliable price and the friendly staff. Especially the staff name 小夏. She is so nice and kindly to help us although my problem just my personal problem.
I highly recommend to everyone to come here.
Response from Property: 親:留言收悉,愉悦的心情油然而生!字裡行間點點滴滴都透着您的豁達和包容!遇見您,如清泉流暢,如藍天艷陽,如夏天直白,讓人感覺温馨親切!完美很遙遠,但我們始終都在努力!期待與您重逢~
CindyGeniola
Double Room A
Stayed in Mar 2025
Couples
3 review
5.0/5
Outstanding
Posted on Mar 9, 2025
I had a wonderful stay here. The location was perfect, right in the heart of the city, making it easy to explore all the main attractions. The room was impeccably clean, and the overall environment was very peaceful and relaxing. The staff were also very friendly and helpful. I would definitely recommend this hotel to anyone looking for a comfortable and convenient stay.
Response from Property: 留言拜讀,感動不已,您的信賴和勉勵讓我們對未來充滿了憧憬和勇氣,無以言表,唯有更加努力讓服務更加精彩!期待您的一如既往!
Guest User
Double Room A
Stayed in Mar 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 6, 2025
Very convenient, metro station just opposite the hotel. Very friendly staffs especially 王先生. They do have international switch. Some other hotels do not have it, only have USB head. This hotel is recommended!
Response from Property: 感謝您的肯定與推薦。我們很高興您對我們的位置、員工服務及設施感到滿意。期待再次為您服務。
Hoang-Lam Tran
Double Room A
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Excellent location right at Guanqian street and access to the metro. The receptionists didn't know English but were helpful and could assist you with translations. Rooms were worthy of their very decent prices.
Response from Property: 感謝您的反饋。我們很高興您對地理位置和房間性價比感到滿意。對於語言溝通上的不便,我們會加強培訓以提供更佳服務。