18 Degree Intelligent Hotel in the Island (Qilou Old Street) Reviews
18 Degree Intelligent Hotel in the Island (Qilou Old Street)
No.29, Erdong Road, Haidian Island, Meilan District, Haikou, Hainan, ChinaView Hotel Details
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18 Degree Intelligent Hotel in the Island (Qilou Old Street) Guest Reviews
4.6/5
Very Good
378 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(378)
Positive reviews(361)
Reviews with photos/video(135)
Well designed(30)
Convenient parking(27)
Delicious breakfast(26)
Well decorated(20)
Friendly front desk staff(19)
Near shopping area(15)
Perfect for kids(8)
Good lighting(4)
Negative reviews(17)
Charles_Raymond
Smart Audio-Visual Capsule Room (Full Smart Home + Wet-Dry Separation)
Stayed in Nov 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Clean and cozy room, It is covenient.
Room was not that big, a little small
Response from Property: Hello, dear guest! Thank you for your review. The hotel is decorated in a black and white cave style, and the rooms are very spacious and comfortable. The whole house is equipped with a smart butler, which makes it easy to free your hands. It is also equipped with a smart toilet. There is also the warm and thoughtful service of the lady at the front desk. It is a hotel worth experiencing. Your satisfaction is the biggest encouragement to Xiaodao. Xiaodao will work harder and strive to give every guest a wonderful stay experience. Sincerely looking forward to your next visit!
Guest User
Smart Audio-Visual Capsule Room (Full Smart Home + Wet-Dry Separation)
Stayed in Sep 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 25, 2023
location is very good, convenient to multiple places. easy to get to using public transport. room is very clean, very smart, reception 小周 is friendly and answer all our questions. he even give us idea for future trip.
Response from Property: Dear Lord, thank you very much for your high praise for our hotel. We are really flattered by your high praise. Providing guests with clean and tidy rooms, warm and thoughtful services, and a warm and comfortable environment to create a perfect stay experience for you is the goal that all employees of Island 18 Degrees Hotel have been striving for. Your love for Xiaodao will be remembered by Xiaodao and we will keep our original intention as always. Thank you for your company as the hotel grows, and we look forward to your next visit~
Anonymous User
Luxury Duplex Suite
Stayed in Dec 2023
Family
4 review
4.0/5
Very Good
Posted on Jan 28, 2024
Room was generally clean. However there were some obvious stains on the sofas. Bed was great. Great selection of movies. Plus points was definitely the ‘intelligent’ function in the hotel room. The suite room was instagram worthy at every corner. Lots of food options surrounding the hotel area. However, do require a cab ride to qilou street area.
Response from Property: Dear guest: Hello! We always believe that good reputation must be promoted from guests. Thank you for choosing to stay at our Island 18 Degrees Hotel! The hotel is located in a prosperous area and has an excellent location. At the same time, the hotel is equipped with comfortable beds and mattresses, comfortable and practical guest room furniture, well-designed interior arrangements, considerate and complete sanitary products, and many caring touches. Details, always provide all possible help from the guest's perspective, and fully reflect the guest-oriented attitude. All hotel staff must provide good service with heart and sincerely look forward to your visit again!
Guest User
Japanese-style Light Enjoyment Double Bed Room (Full Smart Home)
Stayed in Nov 2023
Family
67 review
2.0/5
Posted on Dec 31, 2023
Hotel is located in a small alley packed both sides with cars. Not easy to access. Basic China hotel: nice design but poor software. It’s a smart hotel which means minimal service. And poor maintenance even though hotel is only a few months old.
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. The hotel is located on Erdong Road, Haidian Island. The location is convenient and conspicuous. There is a dedicated parking lot behind the hotel, which can park more than 50 cars. There is no need to park in public parking spaces on the roadside, which solves the parking problem for customers. The hotel's original intention is to free guests' hands and allow them to experience fully intelligent robot services. Finally, I am very sorry that this stay did not meet your expectations. In response to the questions you have raised, the hotel will actively improve its software services and sincerely invite you to visit us again.
Josh123
Smart Audio-Visual Capsule Room (Full Smart Home + Wet-Dry Separation)
Stayed in Aug 2023
Other
6 review
5.0/5
Outstanding
Posted on Sep 29, 2023
Was good
Response from Property: 親愛的朋友:您好!非常開心能得到您的滿分支持,也很高興您再次與我們度過一個愉快的假期,為您提供優質的服務一直是小島的宗旨及目標,很開心我們給您帶來一次完美的入住體驗。我們期待與您再次相約,我們全體小夥伴等着您回家哦!我們是您旅途中最值得信賴的夥伴!
Guest User
Harmonious Joy Supreme Style Double Bed Room (Full Smart Home + Wet-Dry Separation)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Staff are friendly and efficient !
Response from Property: 親愛的客人,您好!感謝您的點評,酒店裝修設計黑白洞穴風格,房間也非常寬敞舒適呢,全屋配備智能管家,輕鬆解放雙手,更是配備了智能馬桶哦。還有前台小姐姐熱情周到的服務,是一家非常值得體驗的酒店哦。而您的滿意就是對小島最大的鼓勵,小島會更加努力,力求帶給每一位賓客都有美好的入住體驗。真誠地期待您下次光臨!
Guest User
Smart Audio-Visual Capsule Room (Full Smart Home + Wet-Dry Separation)
Stayed in Mar 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on May 7, 2024
Good value for price
Response from Property: Dear guests: thank you for such a vivid description and evaluation of the island 18-degree hotel. Is an old dream, as the gold furnace as small seal incense, as much as day thinking. And I stand alone in the middle of thousands of people, staring at your direction, eyebrow so short, and the horizon so long. Your detailed comments are evocative. From hygiene to service to some details, you have said very well. We humbly accept your praise and valuable opinions, no matter what the future may bring, to provide quality service and health for our guests is the aim of the island all the time, which is what we should and must do. Thank you again for choosing our hotel, Welcome to come again
Mouhe
Japanese-style Light Enjoyment Double Bed Room (Full Smart Home)
Stayed in Aug 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel environment is very good, the sanitation is very clean, the front desk service attitude is nice, the smart system in the room is very complete, I will stay here again next time I come to Haikou
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your vivid description and evaluation of the Island 18 Degrees Hotel. It is an old dream, the golden furnace is full of small seal incense, and I think about it all day long. And I stand alone in the center of thousands of people, staring at your direction, as short as eyebrows, and as long as the horizon. Your detailed evaluation makes people aftertaste. From hygiene to service to some details, you have said it very well. We humbly accept your praise and valuable suggestions. No matter what the future holds, providing guests with high-quality service and hygiene has always been the purpose of the island. This is what we should and must do. Thank you again for choosing our hotel, and welcome to come again~
Anonymous User
Japanese-style Light Enjoyment Double Bed Room (Full Smart Home)
Stayed in Aug 2024
Other
1 review
4.2/5
Very Good
Posted on Sep 9, 2024
I have stayed in this hotel twice before. It is a new smart hotel with good facilities. I went to this hotel when the typhoon Ma Ke came to Hainan. The typhoon had a severe impact. There was no water, electricity, or network. The hotel had electricity, network, and water except for the generator, which would stop for a while to cool down. Everyone in the hotel provided good service, efficient, and solved problems in a timely manner. I hope Hainan will soon recover its former glory and I also wish the hotel a prosperous business.
Original TextTranslated by Google
Response from Property: Dear little master: We are so happy to see your sincere comments and the photos you took! It is an honor for our Island 18 Degrees Hotel. Thank you for your recognition and praise. Our Island 18 Degrees Hotel has convenient transportation (close to the Qilou Old Street) and complete facilities. The hotel is committed to providing everyone with the best quality accommodation environment and the most intimate check-in service. You can check in by yourself throughout the whole process. The Xiaodu smart housekeeper in the whole house frees your hands and brings you a comfortable stay. Every decoration of the Island 18 Degrees Hotel is filled with our heart! I hope you can feel it. Thank you again for your support and look forward to meeting you next time! I wish you all the best.
Guest User
Harmonious Joy Supreme Double Bed Room (Full Smart Home + Wet-Dry Separation)
Stayed in Jul 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Aug 11, 2024
The room I booked was not big, especially the toilet. It felt tight even when I closed the door while sitting on the toilet. However, the whole hotel is smart. For example, food delivery is delivered by robots. There is Xiaodu in the room. The lobby also uses machines to check in. The elevator and rooms can all be operated by facial recognition, which is quite convenient. The hotel is located in an alley, not on the roadside.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇我們,也許這就是緣分,讓您和我們有了一場美麗的邂逅。針對您提到的問題,我們一定會積極的提升我們軟件服務和硬件設備。為我們的下次相遇做好充分的準備。
Artificial intelligence hotel, creative. Suitable for tourists who transit in Haikou or drive to Nanwan Monkey Island and Sanya to spend a night. It is not far from Haida Nanmen Night Market. The breakfast is clean and hygienic.
Original TextTranslated by Google
Response from Property: Your full score evaluation is the greatest encouragement to us. We are glad that you have spent a pleasant holiday with us again. Providing you with quality service has always been the purpose and goal of the island. We are very happy that we have brought you a perfect stay experience. We look forward to meeting you again, and all of our partners are waiting for you to come home! We are the most trustworthy partner on your journey!
Guest User
Smart Audio-Visual Capsule Room (Full Smart Home + Wet-Dry Separation)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Facilities: Very good and smart, the toilet is first-class;
Sanitation: Clean and comfortable;
Environment: Very quiet, very close to the sea;
Service: In place, very humane, and the breakfast is delicious.
Original TextTranslated by Google
Response from Property: Thank you for your vivid description and evaluation of the Island 18 Degrees Hotel. It is an old dream, the golden furnace is full of incense, and I think about it all day long. I stand alone in the center of thousands of people, staring at your direction, as short as eyebrows, and as long as the horizon. Your detailed evaluation makes people aftertaste. From hygiene to service to some details, you have said it very well. We humbly accept your praise and valuable suggestions. No matter what the future holds, providing guests with high-quality service and hygiene has always been the purpose of the island. This is what we should and must do. Thank you again for choosing our hotel, and welcome to come again~
Guest User
Harmonious Joy Supreme Style Double Bed Room (Full Smart Home + Wet-Dry Separation)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The room is very big and spacious, and I like the layout and zoning. There is a separate living room where you can eat, drink and watch TV (the room is so beautiful, I was busy recording the video and didn't take any photos, so I can only take screenshots from the video 🫣)
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your vivid description and evaluation of the Island 18 Degrees Hotel. It is an old dream, the golden furnace is full of small seal incense, and I think about it all day long. And I stand alone in the center of thousands of people, staring at your direction, as short as eyebrows, and as long as the horizon. Your detailed evaluation makes people aftertaste. From hygiene to service to some details, you have said it very well. We humbly accept your praise and valuable suggestions. No matter what the future holds, providing guests with high-quality service and hygiene has always been the purpose of the island. This is what we should and must do. Thank you again for choosing our hotel, and welcome to come again~
Guest User
Harmonious Joy Supreme Style Double Bed Room (Full Smart Home + Wet-Dry Separation)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on May 31, 2024
Because we checked in early and the room might not be available yet, the hotel manager directly upgraded our room! My husband said that this was the first time he had encountered such a good service in so many years. The children liked the robots very much, they could dance and sing. The room layout and layout were very romantic. It is very close to the scenic spots in Haikou City. The first thing to do when traveling is to be close to the scenic spots. It is very convenient to take a taxi. It is very close to the night market, Qilou Old Street, and Baishamen Park, at most more than ten minutes! If we go to the beach, we choose the hotel in Chengmai, and Haikou chooses this hotel! In this way, the scenic spots and the beach are all played by the children. It is very convenient! Although there are large hotels in Haikou, they are far from the scenic spots, expensive, and the fare is expensive! It is impossible to stay in the hotel all the time! Comprehensive consideration of this hotel is recommended
Original TextTranslated by Google
Response from Property: 親愛的客人:謝謝您如此生動的對海島18度酒店進行生動的描述以及評價。是一段舊夢,段盡金爐小篆香,盡日思量。而我獨自佇立在萬人中央,凝睇你的方向,娥眉那樣短,而天涯那樣長。您細細的評價讓人回味無常,從衞生到服務再到一些細節您都説的很好,我們虛心接受您的表揚及提出的寶貴意見,不管未來如何,能為賓客提供優質的服務和衞生,是小島一直以來的宗旨,這是我們應該也是必須該做的。再次感謝您能選擇我們酒店,歡迎您再來喔~
Gurenyijiu
Smart Audio-Visual Capsule Room (Full Smart Home + Wet-Dry Separation)
Stayed in Apr 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on May 17, 2024
There are so many restaurants near the hotel, and the prices are cheap. The rooms are very good and the prices are low. If you encounter anything you don't understand, the front desk staff will reply and help you solve it immediately. You don't have to worry about going to a strange city and not knowing and being ripped off.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your vivid description and evaluation of the Island 18 Degrees Hotel. It is an old dream, the golden furnace is full of small seal incense, and I think about it all day long. And I stand alone in the center of thousands of people, staring at your direction, as short as eyebrows, and as long as the horizon. Your detailed evaluation makes people aftertaste. From hygiene to service to some details, you have said it very well. We humbly accept your praise and valuable suggestions. No matter what the future holds, providing guests with high-quality service and hygiene has always been the purpose of the island. This is what we should and must do. Thank you again for choosing our hotel, and welcome to come again~