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9.2/10
Great
GGuest Userwe had booked a half board package and the stay and the food were excellent.the reception staff was very attentive and always eager to see to the comforts of the guest. particularly the duty manager Ms Prachi was very helpful and supervised with keen interest and came forward to see that the guests were never inconvenienced. the restaurant staff were always on their toes and in spite of large number of diners , was seen serving with smile and there was no delay in executing the orders. the cooks were also eager to help and prepared dishes that were not placed in buffet. the dinner was good with lots of varieties and was very tasty.
GGuest UserOverall experience was average. Food was ok, the upkeep of hotel interiors, lobby areas was not up to the mark. Looks like old property requiring renovation & regular cleaning.
DDenish RameshchandraMy stay at ITC Mughal, Agra was fantastic. The staff was friendly and attentive, making sure I was comfortable throughout. The beautiful Mughal-style architecture, gardens, and peaceful atmosphere added to the experience. The spa was relaxing, and the food, especially at Peshawri, was delicious. Plus, the hotel is close to the Taj Mahal, making it a great place to stay. Overall, a wonderful experience, highly recommended!
GGuest UserMy fiance and I were so so SO blown away by this hotel's hospitality. We were celebrating a birthday and they treated us with a birthday cake surprise! Everyone in the hotel knew we were celebrating and they were just so kind! It was honestly so sad to leave this place!
GGuest UserDriver steals customer money!!! first of all, We had no big issues with Radisson Hotel Agra while staying there for three nights, but we have a story we like to share with future hotel customers to prevent what happened to us happens again to you. after Agra, our next destination is Jaipur, so we asked hotel travel desk to help us arrange car transportation to Jaipur, thinking hotel driver should be more reliable. the travel desk is working with agency called 707 Tours, and they booked a car and driver from Jaipur called Sameer-Travels. we requested stops before Jaipur, one is at Fatehpur Sikri, and second one is at Chand Baori stepwell. the first part of our journey was non-event, but at our last stop at Chand Baori, the driver told us bags were not allowed at the site, and he insisted that we have to leave all bags in his car and he would lock the car and it was safe for us. at the stepwell site, we noticed everybody else carried backpacks with no issue. after 20 minutes visit and back to the car, we noticed right away that our bags were opened and searched, we kept our money in three different places, and each place's money were missing some. the thief tried to make the steal un-noticeable but we noticed it right away. we confronted with the driver and he denied everything. we reported this to Radisson hotel, its travel agency and our hotel in Jaipur. We want to share our story so you will be more careful in your next India journey. I add two photos here for your reference.
GGuest UserHotel in good location. Easy to reach there because every auto driver known this property. Comes in my stay it was fabulous stay. Rooms are well maintained and clean. Bed sheet are clean and hygienic. Behaviour of staff was good. Foods are good. Iam a traveller so my point of view this hotel was great for stay.
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