Granada Hotels with Gym

The location is pretty good, and the facilities are decent, but the hotel still has quite a few issues. When I first opened the window, there was a pungent sewer smell, so I quickly closed it. (It was an interior-facing room). I thought the smell wouldn't linger in the room, but when I came back from dinner, the entire room reeked. I contacted Trip.com to communicate with the hotel, and Trip.com was quite responsive. Soon after, they replied that the hotel agreed to change my room. It was already past 11 PM. Then, when I went to the front desk to switch rooms, that's when things got ridiculous 😂. The first key card they gave me didn't work. The second one did, but there was someone already inside, sleeping! I probably scared them quite a bit. By the time I finally got to the third room, it was already past midnight. A major issue is that the hotel lobby and several other areas would periodically have an unpleasant odor, which is really hard to accept. Let me also tell you this: about fifteen minutes before check-out, the cleaning lady knocked on my door impatiently. Do you understand? It wasn't a normal knock; it was an annoyed, quick, and loud bang on the door. When I opened it and asked what she wanted, she said it was to remind me to check out. Isn't that just absurd? The only highlight of the entire hotel was the excellent breakfast and good service!

My experience at this hotel was excellent from the very first moment. The staff is incredibly friendly and always willing to help, making you feel very welcome. The room was spotless, comfortable, and with attention to every detail. The facilities (pool, common areas, restaurant) are very well maintained and create a pleasant and relaxing atmosphere. I would definitely stay here again and I recommend it 100%. It's a place where you can really see they take care of their guests!

The view of the hotel room is not bad, the breakfast is also very rich, but a girl at the front desk is very unskilled, and there is no politeness, no greetings and goodbye, no introduction, the whole process is cold like a government staff, it is recommended to strengthen staff training, After all, customers enter, the first one to face is the front desk

Ctrip's hotel was very convenient. It didn't realize the plan. Because the itinerary changed, the hotel that was found on Ctrip and booking on the same day, compared with Ctrip, the price is good, and it is clearer than booking.

The room is OK, the location is good, the city is not big, most of the attractions are within walking distance, and it is very quiet. The only thing is that the room layout is not very comfortable. After turning off the lights at night, the night lights are always on, which is uncomfortable. However, if I have the opportunity to come to beautiful Granada next time, I will stay here again. The younger Chinese old man next to me is very talkative. It is a very flavorful city!

Hotel staff were very friendly and the front desk readily offers help. Location quite good- its at the foot of the Albaicin area yet just 2-3 minutes from Gran Via (Granada’s main street). Walked to everywhere except going up to Alhambra (just because I wanted to skip the uphill climb - but I walked down). Be warned that the pictures showing a balcony to your room may refer to an inner balcony, not necessarily one that has an external view. Not something u might want to open for privacy reasons.

The hotel is located in the heart of the city centre, just 5 minutes walk from the Cathedral.

Well, the truth is that everything is great, both the room, which is very large, especially the bed. It's very close to the city center, a 10-minute bus ride to the Alhambra, and about a 20-minute walk to Gran Via. The breakfast is very extensive, they have everything. For us, so far, it's the one with the most breakfast options of any hotel we've stayed in. It's very quiet; you can't hear anything in the room, and the TV is large. If we go to Granada again, we'll definitely return to this hotel... The only thing is that the pool was being renovated, so we couldn't swim in it, but we didn't mind because we went sightseeing and were hardly at the hotel. They're very attentive to making sure nothing is missing from breakfast, constantly replenishing and cleaning. Cleanliness is a 10, customer service is a 10, rooms are a 10, service is a 10. I don't usually rate hotels, but in this case, it deserves it because of how good it is...

For me , this is absolutely not a 4 star hotel. 1. Only stairs are available in the main entrance , no guidance to use side entrance if you have heavy luggages. Staff are not even helping/ guiding you to use side entrance via car park. I only know it when I ask. And they can see us clearly carrying two big luggages. 2. Staff are not friendly, you won’t feel welcome at all. The room is just average. There are no restaurants/ supermarkets nearby.

Room was clean, reception staff very helpful. Used as a base for visiting local area. Well placed for the metro.