Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 8, 2024
Blankiii
I have visited some 5 star hotels on the island and honestly there is no other like it. As soon as we entered the luxurious hotel, we received very good treatment from the receptionists. It has a beautiful infinity pool and incredible decoration. When I entered my villa, with a private pool, I was impressed by how good it smelled, how clean and well-kept every corner was.
The villa is very spacious, they told me it was 140m2; with a fully equipped kitchen. A very good fridge, a very complete minibar…
The furniture in the villa is fabulous. I was impressed, shocked… Coming to this hotel has been a true dream come true!
If I had to choose a favorite part… I would choose the room since it has a huge bed that surrounds you and makes you rest without limits.
The living room area also has a television, with a good size that plays YouTube and more applications from your own mobile.
What I found most striking about this accommodation is how they pamper every detail, making my last stay incredible and unforgettable! 100/10!!! There is no other like it!!!
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Price per night from:MXN6,414
Posted onMay 24, 2024
Guest UserI had a fantastic stay at this hotel on the coast. The location is perfect, with a marina, top-notch restaurants, and the city center all nearby. The service was exceptional, and the hotel restaurant served delicious meals. It was incredibly quiet, clean, and peaceful throughout my stay. Highly recommended!
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Price per night from:MXN4,095
Posted onFeb 2, 2025
Guest User
The issue of stars should be re-examined. Hotels packed with people at a rate of 400 euros/night can never be considered luxury. The sun and the proximity to the beach are not a merit of the hotel. Neither is the demand. The hotel is not luxury, 5 stars… rather 4 stars superior. Excessive price for what it offers (not counting the sun)
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Price per night from:MXN4,883
Posted onApr 23, 2022
Guest UserBeautiful hotel with wonderful facilities and services including private pools with plenty of sunbeds, a gym, spa, art exhibition room, games room with pool tables and football tables and TVs showing live sports matches. There are also organised daytime activities and evening entertainment. I loved the neutral and mint earth tone colourway theme throughout the hotel which is very calming and relaxing. I also respect the hotel's commitment to sustainability by installing water filleting machines to reuse bottles and refillable soap and shampoo dispensers.
My room was warm, cozy and clean with a nice balcony view and a variety of tv channel and movie selections including Netflix. The cleaning lady was kind to remake my bed from two twin beds into a large double bed with beautiful flower petal decorations and chocolate truffle treats which were delicious and I appreciated the additional touches. The breakfast was delicious ans very filling, presented in a buffet style with so much variety and choice of different stations within the dining room (cereal and granola; fruit, salad and juice bar; toast and baguette station; pattessarie station; hot English breakfast station with a section dedicated to different preparations of eggs).
Staff were very welcoming, friendly and helpful. The hotel is in an excellent location with stunning sea and mountain hill views and has direct access to Torviscas Beach which is less than a 3-minute walk. There are also many local shops, bars and restaurants including a mcdonalds by the beach.
I really enjoyed my stay here and will definitely revisit in the future!
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Price per night from:MXN3,496
Posted onJul 16, 2026|One Bedroom Apartment
Guest UserLovely place to stay, all staff friendly and helpful. The pool staff a bit like police, eg told off for moving sunbeds 6 inches!
The room was huge Q23 had sun all
Day and sunbeds on a large balcony but the noise at night from bars below was something else. Had ear plugs so didn’t disturb but take some just in case you are in this block.
Fab location, 2 mins from beach right across road.
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Price per night from:MXN3,783
Posted onMay 27, 2023
Guest User
Large, comfortable hotel, but quite old. For me, this is a 3 * hotel, not 4 at all. Very pleasant staff, welcome drink immediately upon arrival, there are absolutely no complaints about the staff. Very small parking, you need to book a place in advance, 10 euros per day. On the 9th, 10th and A floors, the rooms are ”privileges”, but in fact they are no different from the rest. There was only a coffee machine and a huge bed. The view from the balcony of the city is wonderful, but at night it is very noisy.
There are no dumbbells in the gym, although there are a lot of other equipment, which is strange.
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Price per night from:MXN3,158
Posted onJan 19, 2024
Isobel
Lovely hotel big and spacious. Breakfast really tasty and all round very clean. Staff provided fizz, sweets and nuts on my birthday which was a lovely surprise. Not much atmosphere and no entertainment at night. Very good location with lot’s of bars and restaurants nearby. Would book again.
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Price per night from:MXN3,421
Posted onMay 1, 2023
Anonymous User
The experience was quite positive in general.
The staff were very friendly and the staff were very friendly.
I would repeat without problem!!
Recommended 100%.
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Price per night from:MXN4,116
Posted onOct 25, 2023
Guest User
Great staff working at the buffet. Thumbs up to Yani, who took care of our table every day in a very professional and friendly approach, we really loved it.
The hotel is well located, walking distance to the beach, party area and Siam Park & Mall.
The room was big enough and comfortable, with excellent cleaning service.
I read elsewhere the location was noisy, however, this wasn't the case at all on the 3rd floor facing the window (while the party area next to the beach was very busy).
Overall, great experience, definitely recommendable.
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Price per night from:MXN2,507