Anantara Guiyang Resort

Anantara Guiyang Resort Reviews

Anantara Guiyang Resort

China Railway International Eco-city, Nanming District, Guiyang, Guizhou, ChinaView Hotel Details
Anantara Guiyang Resort
Anantara Guiyang ResortAnantara Guiyang ResortAnantara Guiyang Resort
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Anantara Guiyang Resort Guest Reviews

4.8/5
Excellent
2885 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2885)
Positive reviews(2851)
Reviews with photos/video(1203)
Perfect for kids(412)
Great swimming pool(123)
Family activities available(110)
Garden view(107)
Close to airport(76)
Delicious buffet(56)
Has play area for children(25)
Negative reviews(34)
Hao
Deluxe Room - Garden-View (Double bed) (Terrace)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Hotel services are excellent
Response from Property: 在這紛擾的世界中，能成為您旅途中的一抹温馨，是我們莫大的榮幸。您的滿意，是我們不斷前行的動力。期待在未來的日子裏與您分享更多生活的美好瞬間，貴陽安納塔拉度假酒店期待與您再次相遇。
wisdom man
Deluxe Garden-view King Room
Stayed in Nov 2022
Couples
3 review
5.0/5
Outstanding
Posted on Jan 2, 2023
Thanks to receptionist Jack for special arranging the room and great help, big thanks to HSKP for decorating the room and birthday gift set up. Nice hotel with good facilities.
6/7
Response from Property: Dear guests, thank you for staying at Anantara Guiyang Resort. It is a great honor to receive your high testimonials, especially for Jack's service. We are honored by your satisfaction. We are glad that you had a great time at the hotel and sincerely hope that you will come back next time and wish you a happy life.
Gary Dvorchak
Deluxe Room - Garden-View (Double bed) (Terrace)
Stayed in Mar 2023
Couples
2 review
4.7/5
Amazing
Posted on Jun 4, 2023
We had a wonderful stay at the Anantara Guiyang. The facilities are gorgeous and the service was outstanding. We were there on a Monday and it was really quiet -- the hotel seemed pretty empty-- so not all of the facilities were open, for example the lobby bar was closed. But the staff went out of their way to ensure we were fed and happy. I think they kept the restaurant open just for us, it seemed. At the front desk, 小苹果 (who goes by "Apple") was outstanding. She made sure every element of our visit was good and that we were completely satisfied. We highly recommend staying here and at other Anantara resorts, they do a great job.
Response from Property: Thank you for choosing to stay at Anantara Guiyang Resort. It's a great honor to receive your high praise. We are honored by your satisfaction. We are very glad that you had a pleasant stay at the hotel. We sincerely hope that you will come again next time and wish you a happy life.
Guest User
Deluxe Garden-view King Room
Stayed in Apr 2024
Booked for others
10 review
5.0/5
Outstanding
Posted on May 6, 2024
Apple is so good
Response from Property: 因為有您的五星好評，我們不知不覺有點飄了呢，暖呼呼的感覺真好！首先非常感謝您的高度信任，接受管家的關心，讓我們在月球以外的地方都可以為您提供管家式服務。一直以來我們始終將賓客滿意作為日常工作及培訓的重點，我們會時刻牢記使命：誠摯的待客之道是安納塔拉體驗的核心服務理念。當您來到貴陽安納塔拉度假酒店，就能感知如家般的温暖和親切。24小時網上線下的管家服務從每一個細節入手，入住期間的一切瑣事都可交給您的專屬管家幫您解決，悉心予您十二分的貼心關懷。我們都會想您所想，替您所想，根據您個人的喜好和習慣做個性化安排。再次感謝您的認可。我會將您的認可與我們的團隊分享，並在今後的工作中不斷完善和提高，期待再次與您見面，祝您生活愉快！
Sinethemba
Deluxe Room - Near Pool (Double bed)
Stayed in May 2022
Travel with friends
3 review
4.7/5
Amazing
Posted on Jun 9, 2022
We had a wonderful experience. Every staff member we encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my friends.
6/9
Response from Property: Dear Guest:Thank you very much for staying with us and writing such a nice review.Your review about our resort is definitely what we hope to get from our guests. It's a great honor to be acknowledged with such high praises.
Guest User
Deluxe Garden-view Twin Room
Stayed in Mar 2024
Couples
8 review
3.0/5
Posted on May 1, 2024
Old, dark.
Response from Property: 尊敬的賓客：您好！感謝您選擇入住貴陽安納塔拉度假酒店，很遺憾得知此次入住未能達到您的預期。我們感到非常的遺憾，同時也向您致以誠摯的歉意。我們已將您的點評與相關部門負責人分享並會在今後給予針對性的培訓。針對運營中所存在的不足我們會積極改進，同時我們也會加強相關培訓，以此不斷提高和完善我們的服務水平。我們一直以來都是懷着誠懇之心盡最大努力為每一位賓客提供有誠意和負責的服務態度，對於給您帶來的不好體驗我們再次向您表達誠摯地歉意。如果您願意請隨時與我們聯繫，我們誠懇的希望能再次迎接您的到來，屆時我們定會竭盡全力讓您獲得更好的入住體驗！
Zhangtongyu
Deluxe Room - Garden-View (Double bed) (Terrace)
Stayed in Aug 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 10, 2023
谢谢apple。frank very good
Response from Property: 尊敬的賓客：您好！非常感謝您給予我們團隊同事的肯定與鼓勵.當您來到貴陽安納塔拉度假酒店，就能感知如家般的温暖和親切。24小時網上線下的管家服務從每一個細節入手，入住期間的一切瑣事都可交給您的專屬管家幫您解決，悉心予您十二分的貼心關懷。我們都會想您所想，替您所想，根據您個人的喜好和習慣做個性化安排。再次感謝您的認可。我會將您的認可與我們的團隊分享，並在今後的工作中不斷完善和提高，期待再次與您見面，祝您生活愉快！
dengyui
Deluxe Room - Garden-View (Double bed) (Terrace)
Stayed in Sep 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Star frank
Response from Property: 因為有您的五星好評，我們不知不覺有點飄了呢，暖呼呼的感覺真好！首先非常感謝您的高度信任，接受管家的微信添加，讓我們在月球以外的地方都可以為您提供管家式服務。一直以來我們始終將賓客滿意作為日常工作及培訓的重點，我們會時刻牢記使命：誠摯的待客之道是安納塔拉體驗的核心服務理念。當您來到貴陽安納塔拉度假酒店，就能感知如家般的温暖和親切。24小時網上線下的管家服務從每一個細節入手，入住期間的一切瑣事都可交給您的專屬管家幫您解決，悉心予您十二分的貼心關懷。我們都會想您所想，替您所想，根據您個人的喜好和習慣做個性化安排。 再次感謝您的認可。我會將您的認可與我們的團隊分享，並在今後的工作中不斷完善和提高，期待再次與您見面，祝您生活愉快！
Guest User
Deluxe Garden-view Twin Room
Stayed in Jul 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 13, 2023
Emily Mia good
Response from Property: 感謝您選擇入住貴陽安納塔拉度假酒店。非常榮幸能收到您的高度評價。您的滿意讓我們倍感榮幸。很高興您在酒店度過了一段愉快的時光，真誠的希望您下次光臨，祝您生活愉快!
暉記
Deluxe Garden-view King Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Away from the hustle and bustle of the city, choose the international brand Anantara Resort Hotel, which is 30 minutes' drive from Guiyang city center to recharge your batteries😇🎏🥂As soon as you step into the hotel, you will feel the relaxing resort atmosphere⛲️🌴🌿🪷The hotel design is fashionable and full of Thai style🇹 🇭Taste😍 The room is comfortable, spacious, bright and clean🤩The front desk service is professional and courteous. Special thanks to the beautiful butler Ms. Apple for her thoughtful service that made us feel at home💕🌷The rich and delicious breakfast🍜🥪🥐🍠🍳🥗☕️ kept us full of energy It was a wonderful start to the day😎The hotel activities were colorful👏We took photos in Miao costumes and left us with wonderful memories🦚🌹A very happy and satisfying stay experience🥳🥂💃🕺🎉
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6/20
Response from Property: Deep love is not as good as long-term companionship, and deep love needs no words. Thank you for your support, Guiyang Anantara Resort, and remember to visit us often.
Guest User
Deluxe Garden-view King Room
Stayed in Nov 2024
Couples
10 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The housekeeper Apple was considerate and attentive, and also reminded me of the hotel's services. The hotel's spa massage was also very comfortable, and the room was clean, hygienic and quiet. I enjoyed the hotel's photo service. I participated in the sunset ceremony and was very happy.
Original TextTranslated by Google
6/12
Response from Property: Thank you for entrusting your rest time to our hotel among many choices. Every word of your praise is like the warm sunshine in spring, warming the hearts of everyone in our team. "Give me a peach, and I will give you a jade", we will continue to serve you attentively as always, and look forward to creating a warm and comfortable harbor for you again in the future.
Guest User
Deluxe Garden-view Twin Room
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 13, 2025
The location of the hotel is very good, and the service is very nice, especially the service of Miss Camellia Apple at the FO. She is serious about her work and greets us with a smile. She is very good and patient in solving various problems for us. She also recommended local specialties and spoke gently. She greeted me when she saw me from a distance, which made me feel like I was back home. This stay experience is unparalleled and I will come again next time. Mia at the front desk is also very good and the service is very nice. I will come again next time. Overall it is very good.
Original TextTranslated by Google
6/7
Response from Property: 在這紛擾的世界中，能成為您旅途中的一抹温馨，是我們莫大的榮幸。您的滿意，是我們不斷前行的動力。期待在未來的日子裏與您分享更多生活的美好瞬間，貴陽安納塔拉度假酒店期待與您再次相遇。
Guest User
Deluxe Garden-view Twin Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 13, 2025
I recently stayed at Anantara Resort Guiyang, and the experience was overwhelming. I especially want to share it. The hotel's activities are really rich, and there are different surprises every day. I participated in the hotel's sunset ceremony and watched the sunset slowly fall. I felt that the whole person was healed. There was also a bonfire party. Guests from different places danced in circles and listened to folk songs under the leadership of the hotel staff. The atmosphere was warm, making people feel as if they had returned to the long-lost rural New Year atmosphere. In addition, the hotel also provides free rental of Miao and Thai clothes. Our family changed into clothes and took many beautiful photos, leaving precious memories. The hotel's service is really nothing to say, especially the butler service, which is simply a five-star experience. There are also butlers Apple and Mia who are considerate and attentive, and remind various hotel services, which makes people feel very warm. Every time there is a need, the staff can respond in time and solve the problem quickly, which makes people feel very safe. Finally, the hotel's facilities are also very complete, the indoor and outdoor swimming pools are great, and the fitness center and SPA health services are also excellent. Anantara's spa is very famous. I made an appointment to experience it. The environment is high-end and comfortable. In general, Anantara Guiyang Resort is really a rare resort. Whether it is activities, services or environment, it is highly praised. I will definitely come again next time if I have the chance!
Original TextTranslated by Google
6/8
Response from Property: In this troubled world, it is our great honor to be a touch of warmth in your journey. Your satisfaction is the driving force for us to keep moving forward. We look forward to sharing more beautiful moments of life with you in the days to come. Anantara Guiyang Resort is looking forward to seeing you again.
Guest User
Deluxe Garden-view King Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The hotel environment is very good. The hotel is decorated in a festive atmosphere, with a very Spring Festival atmosphere. The housekeeper Emily provided very good service, preparing fruits and children's toiletries in advance, which was very attentive. Mia and Camellia at the front desk also provided very good service when checking out. They helped to call a taxi and took the initiative to move the luggage. The service was very detailed. This stay was very pleasant. I am considering coming again in summer. The scenery must be more beautiful. It is worth recommending.
Original TextTranslated by Google
6/7
Response from Property: My friends and I jumped for joy after receiving your five-star praise! This recognition is more precious than any trophy. We will continue to work hard to make every guest feel the warmth of home, and look forward to meeting you again!
Minnie663
Deluxe Garden-view Twin Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
A very, very good experience! The housekeeper Dalia added my WeChat before going out to inform me of the weather, hotel activities, etc. During the entire stay, the very considerate service made us feel very warm. A holy place for parents and children to take their children out, we almost experienced all the parent-child projects, which was really great, especially the plant blind box, which allows children to know many plants, exercise and breathe fresh air. Every lady in the entertainment room is very nice, especially Miss Hana. The hotel's buffet is also very good. Guiyang's rice noodles, Changwang noodles, and glutinous rice taste almost the same as what we queued up to eat in the city, yummy! I especially want to praise the swimming pool, the temperature is about 31°, which is very suitable for children! Not afraid of catching a cold at all~ In short, it was a very good experience, planted grass, and will come again next time!
Original TextTranslated by Google
6/16
Response from Property: Dear guest, Hello! We are very happy to see that you have such a wonderful experience at Anantara Guiyang Resort! Thank you for your praise and recognition of our housekeeper Dalia and all our staff. We are always committed to providing warm and thoughtful service to every guest, making every stay an unforgettable memory. We are very happy to hear that you and your family enjoyed the parent-child activities we carefully prepared, especially the plant blind box project, which not only allows children to get close to nature, but also learn new knowledge in the game. We will continue to enrich our parent-child projects so that more families can find fun here. We are very proud of the staff in the entertainment room, especially Miss Hana, to be recognized by you. We will continue to encourage our team members to provide excellent service to every guest with their enthusiasm and professionalism. The hotel's catering is also a part that we attach great importance to. We are very happy that you have given high praise to our buffet, especially the Guiyang specialty food. We will continue to maintain and improve our catering quality so that you can feel the taste of your hometown while enjoying the food. The temperature control of the swimming pool is also our special concern. We are very happy that it can provide a comfortable swimming environment for your children. We will continue to work hard to ensure that every child can play here safely and happily. Your satisfaction and recommendation is our greatest honor. We look forward to your visit again and bring you more surprises and happiness. Please believe that Anantara Guiyang Resort will always be a warm harbor in your travels. Thank you again for your praise and support, and wish you and your family a happy life!