MANDALA HOTEL

MANDALA HOTEL Reviews

MANDALA HOTEL

No. 1 Hongling Road, Xiufeng District, Guilin City, Xiufeng District, Guilin, Guangxi, ChinaSee Hotel Details
MANDALA HOTEL
MANDALA HOTELMANDALA HOTELMANDALA HOTEL
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1 night

Guest Reviews

9.6/10
Excellent
723 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(723)
Positive reviews(712)
Reviews with photos/video(208)
Friendly front desk staff(97)
Delicious breakfast(67)
Convenient for shopping(62)
Easy to get around(49)
Near shopping area(35)
Perfect for business trips(24)
Good views(5)
Negative reviews(11)
Guest User
Pleasant View 270° Double Bed Room (Oversized Mattress, Smart Toilet, Mini Bar)
Stayed in Feb 2025
Family
5 review
10/10
Outstanding
Posted on Mar 25, 2025
So far the best hotel we’ve stayed in China. It’s located in MIXC shopping center and has a lot of restaurants and shops just outside of the hotel. The hotel itself is on the 5th floor of the bloc on the right side. As you enter turn right to the elevators. We got upgraded as the room was not ready for our early check-in. The staff tried their best to accommodate us and ensure we had comfortable stay. Fresh fruits everyday, more water bottles if requested. Free laundry on the 5th floor. No smoking odor in the room and corridors. Just one thing is that it’s mysteriously cold in the room even in 30 degrees outside. We even had to turn on the air conditioner on heating. But I think it rather serves as a proof that the air ventilation works just right. Can recommend with 100%!
Response from Property: Dear Guest ：Thank you for choosing to stay at MANDALA HOTEL and for taking the time to share such detailed feedback about your experience! We are truly honored to learn that you were satisfied with our prime location, room upgrade service, and the attentive attitude of our staff. It is our mission to provide every guest with a warm and comfortable environment, and your recognition serves as the greatest encouragement to our team. Your attention to detail deeply touches us. Whether it was the daily fruit replenishment, our commitment to maintaining a smoke-free environment, or the laundry service, we strive to elevate your travel experience through thoughtful touches. We look forward to welcoming you back and delivering an even more flawless stay during your next visit! Thank you once again for your sincere recommendation. Wishing you joy and success in all your endeavors!
ChanKatherine
2-bed Room With City View
Stayed in Oct 2024
Family
11 review
10/10
Outstanding
Posted on Nov 27, 2024
The place was very clean and had all the amenities provided! The manager and staff were all super helpful and very friendly and accommodating. I needed to go to Yangshuo and with the help of the manager, he was able to get me the cruise ticket I wanted at a good price and helped organized my private car to the terminal very smoothly. He was very patient with me and so was the staff. I was very impressed with their hospitality and their service. Moreover the location is right next to the mall and is surrounded by tons of restaurants; it’s also very easy to reach the local attractions.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Maggie
Pleasant View 270° Double Bed Room (Oversized Mattress, Smart Toilet, Mini Bar)
Stayed in Oct 2024
Couple
6 review
10/10
Outstanding
Posted on Nov 23, 2024
Loved the room! The view was magnificent. And huge also. Next to mall, so super convenient. Regret we don’t have time to stay for another night. Dint take the breakfast photo cos we were rushing to checkout for cruise pickup to Yangshuo. But the lady was very helpful and let us take whatever were cooked eventhough the breakfast time not yet started. All in all good stay.
6/7
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
ENKHBAYAR ES
Queen Room With Mountain View
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on Apr 8, 2025
Very Good place.
Response from Property: 【 迷你Bar 贈飲】【 自助早餐】親愛的客人，感謝您的五星好評！您的滿意是我們最大的追求，我們會繼續努力為每一位客人提供優質的服務。期待您下次再來桂林時，繼續選擇我們酒店，祝您旅途愉快！
Bibeia
Queen Room With Mountain View
Stayed in May 2024
Couple
3 review
10/10
Outstanding
Posted on Jun 17, 2024
Amazing hotel and service. During our trip we stayed in 2 other hotels which were 5 star HOTELS, and I have to say， mandala was by far the best! We actually came back to it for our last days of the travel. It is great for the price! Staff is really nice and helpful. The location of the hotel is perfect, next to a mall and lots of restaurants. The room was nice and cosy, super clean, I am a freak when it comes to cleanliness, this hotel exceeded my expectations. We had a great view. We received a bowl of fruits each day, and new bottles of water. The room was cleaned each day and they placed new towels, soap, body foam etc. The breakfast was delicious, lots of options to choose from. I would highly recommend it. If ever we are travelling to guilin again, for sure we are staying here! Oh and the mattress was super comfortable! We want one for our home!
Response from Property: Hello customer, thank you for yourecognition of the hote. Looking forward toyour next trip,we can create more pereciservice for you.
Guest User
2-bed Room With City View
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 10, 2025
Very good indeed, very recommended
Response from Property: 感謝您喜歡小曼，小曼也喜歡您！相信有您的支持鼓勵，小曼一定會越來越好的。期待您的再次光臨呦！
Sue Yin
2-bed Room With City View
Stayed in Nov 2024
Couple
4 review
10/10
Outstanding
Posted on Jan 1, 2025
The hotel is new and clean. Exceeded my expectations.
Response from Property: 尊敬的貴賓您好!非常感謝您選擇天龍灣曼悦酒店，您的一句“超預期體驗”如同冬日的一股暖流，温暖了我們的心，非常感謝您的鼓勵，天龍灣集團一直致力於賓客滿意服務，為您創造“家外之家”。酒店是以跳脱框架，曼享自在的設計理念。早餐是中西結合的，品種多樣，當然更少不了桂林的特色—桂林米粉，任您享用。您的鼓勵與讚許，是我們前進的動力，希望能有更多為您服務的機會，期待您的再次下榻~
Guest User
2-bed Room With City View
Stayed in Jun 2024
Booked for others
2 review
10/10
Outstanding
Posted on Jul 24, 2024
哦，迷宫经还好够后gwgwjwgwjtjttgtjjtjttgtgwgwgtgwgtgtgtwgwgt
Response from Property: 尊敬的賓客：您好！您每一次的選擇是我們的無尚榮幸，您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚！
KIT FONG
Pleasant View 270° Double Bed Room (Oversized Mattress, Smart Toilet, Mini Bar)
Stayed in Apr 2025
Couple
7 review
10/10
Outstanding
Posted on May 22, 2025
The location is super convenient, the hotel is just above the Mixc. The service at the counter is warm and friendly. The hotel gives away fruits every day. It is very close to each scenic spot. It is worth recommending
Original TextTranslated by Google
Response from Property: 謝謝親對我們酒店的寶貴評價，我們酒店是一家北歐風格的酒店，年輕時尚，您的評價是對我們酒店繼續進步的推動力，期待您下次光臨，我們會為您提供更“賓至如歸”的體驗感。
Guest User
2-bed Room With City View
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 3, 2025
A very satisfying stay. The service attitude is very good. The room environment is also very comfortable and clean. Fruits were given and a small gift was given before leaving. I will stay at this hotel again if I have the chance to come to Guilin in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Tianlong Bay Manyue Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. We look forward to seeing you again!
Guest User
Pleasant View 270° Double Bed Room (Oversized Mattress, Smart Toilet, Mini Bar)
Stayed in Apr 2025
Family
4 review
8.5/10
Very Good
Posted on May 3, 2025
Disadvantages: There is a strong smell of oil smoke or cigarettes in the house, and the whole clothes are full of that smell, which is disgusting and affects rest; the air conditioner is too cold... it is still cold even if it is turned up high... the air outlet is too long; it is too close to the bed, and I dare not turn it on when I sleep at night; Pros: 270-degree floor-to-ceiling windows, the view is great! On sunny days, you can see the distant mountain view in the morning, which is very beautiful
Original TextTranslated by Google
Response from Property: 尊敬的客人，感謝您的反饋。我們非常重視您的意見，並對您在入住期間遇到的不便深表歉意。關於您提到的房間氣味的問題，我們已經與相關部門溝通並改進。希望您能給我們再次服務的機會，我們將竭誠為您提供更好的體驗。
Guest User
Pleasant View 270° Double Bed Room (Oversized Mattress, Smart Toilet, Mini Bar)
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 1, 2025
Very clean and tidy, the front desk service is also very nice, especially Xiao Zhang, who is so kind~ The service is also in place~ I will continue to stay here next time~ There are so many places to eat downstairs, and there is a delicious food just a few steps away~ Good news for lazy people traveling~
Original TextTranslated by Google
Response from Property: 【 萬象城繁華商業圈-零距離】親愛的客人，感謝您的五星好評！您的滿意是我們最大的追求，我們會繼續努力為每一位客人提供優質的服務。期待您下次再來桂林時，繼續選擇我們酒店，祝您旅途愉快！
Guest User
Queen Room With Mountain View
Stayed in Mar 2025
Business traveler
44 review
10/10
Outstanding
Posted on Apr 29, 2025
Facilities: Very new and complete, comfortable, modern decoration Sanitation: Clean and tidy, details in place, no dirt Environment: Elegant, high-altitude city view, wide field of vision, Service: In place, enthusiastic waiters
Original TextTranslated by Google
Response from Property: 親愛的客人，感謝您的五星好評！您的滿意是我們最大的追求，我們會繼續努力為每一位客人提供優質的服務。期待您下次再來桂林時，繼續選擇我們酒店，祝您旅途愉快！
Anonymous User
Queen Room With Mountain View
Stayed in Mar 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Apr 28, 2025
The guy and girl in the front row upgraded me for free. The room is very beautiful, clean and in a good location. The shopping mall is just downstairs. Thank you for your thoughtfulness. The guy at the front desk is really warm. Thank you hehe
Original TextTranslated by Google
Response from Property: 尊敬的客人，感謝您選擇入住桂林天龍灣曼悦酒店並抽出時間分享您的入住體驗！我們非常高興得知您對酒店的服務、設施和位置感到滿意。您的肯定是我們前進的動力，期待您的再次光臨，祝您生活愉快！
Feanor
Family-friendly Suite
Stayed in Mar 2025
Family
22 review
9.5/10
Amazing
Posted on May 2, 2025
The room is very big. We are a family of three and the two beds are very spacious. It is cost-effective. There are many restaurants and it is close to shopping malls. Toys are washed for free in the laundry room. The hot and cold water for showers is moderate and there is no water pressure problem. Many TV channels Choice, but breakfast doesn't have much choice and can be improved.
Original TextTranslated by Google
Response from Property: 親愛的客人，感謝您的評價。我們很抱歉未能完全滿足您的期望，關於早餐問題，我們會認真改進。您的意見對我們非常重要，期待您再次光臨，我們將以更優質的服務回報您的信