Guangzhou Hotels with Airport pickup service

We went there as a couple for business travel during Canton fair. We were pleased of the service level, comfortable rooms and really nice breakfast. We will come again.

Location: very good Cleanliness: very good Room size: more than enough for 2 persons. Special shout out to Ms Hayley from reception. She went the extra effort to help me make an online delivery. With my limited knowledge of chinese, she was quick to offer help. Unlike her colleague, a man by the name Cong, who was relectant to help even when I asked.

It’s my 4th time staying at Asia international hotel and this time I was impressed with their newly refurbished rooms. I was also upgraded to Suit at no extra cost. Location is perfect specially for Muslim travellers as it’s close to most halal restaurants in Guangzhou. Staff are polite and helpful as always. They also added new Turkish restaurant at ground floor which is a bonus. Will definitely book here again next time I travel to Guangzhou.

Best experience staying in Westin! Super friendly staff and enjoyed the breakfast buffet as well! Overall enjoyed my stay and definitely recommend!!

Location superb, in the middle of 3 malls & underneath the nearest mall is MRT. Beside the hotel is a lot of local eateries that served eel, chicken, vegetables etc. The hotel is very safe despite being linked to the Onelink mall directly by 2 gated doors (room keycard can open access). The Onelink mall serves shops like Massimo Dutton & local brands too. We booked a Fraser suite with 2 bedrooms that enabled us to drop off the shopping bags easily. The lobby concierge at level 1 helped receive our pre-booked taobao packages & even delivered them to our room. We bumped into several Singaporeans here. In terms of modern furnishing, this GZ Fraser Suites hotel was built 11 yrs ago so the curtains are not automated however the toilets all come with auto bidet spray. Staff is polite & service is relatively prompt. The aircon in the master bedroom was suddenly blowing cold air then stopped then restarted cold air blowing through the night. After we adjusted the fan speed, the above problem largely resolved.

I recently stayed at a hotel in Guangzhou, China, based on a recommendation from my cousin who had visited a few months earlier. I’m pleased to give this hotel a full thumbs up. My positive experience began with Miranda at check-in, who was exceptionally helpful and welcoming, making the process smooth and effortless. The room itself was spacious, clean, and well-equipped. To top it all off, Miranda assisted me again during checkout to reverse the security deposit, completing my stay on a high note.

had a connecting room which is very good for family. buffet breakfast was good too. though variety is limited and does not change much daily, the taste is good and love the range of fresh bakeries everyday. they allow take aways too if you rush for time. the only improvement needed would be for the hotel Concierge staffs to be friendlier and more helpful.

I was a bit shocked to find that there is hair on the bathroom wall, and had to use the shower head to flush is away. Otherwise the entire stay is very pleasant.

The hotel is quite old. They have can definitely do a better job deep cleaning. A lot of their staff do not understand English, which is strange considering the no. of foreigners that were staying there. Also, if asked for any recommendations or suggestions for restaurants or spas near by the staff is unwilling to help or guide, they simply refuse and say they don’t know. I travel a lot and 99% of the staff at hotels will look up or do some research to help the guest, instead of refusing to help. They can provide better service and small gestures, such as free refreshments during Canton Fair can go a long way. Especially since their prices are more than double to their usual price. Their location is excellent, they do have 2 or 3 restaurants just meters away or in adjacent building. There is a mall there as well if you want to walk around.

The hotel is fine but the restaurant on the second floor gradually becomes worth. The quality of food is going down prices are rising. Gauda cheese was served with mold (see the pictures) Lamb was old so it was stinky Fruit were tasteless Not even close to 5 star hotel! Pastry was fine but let's give it some time Please don't go there to avoid poisoning.