Chimelong Panda Hotel

Our stay at the Panda Hotel for this Chimelong trip far exceeded our expectations. The moment we stepped into the lobby, the giant panda sculpture and teapot train instantly transported our little one into a fairytale world, eyes wide with wonder every step of the way. The themed room we stayed in was clean and tidy, with soft bedding. It was equipped with children's slippers, bathrobes, toothbrushes, a step stool, and a child's toilet seat. All corners were baby-proofed, showing incredible attention to detail for families. The room was quiet, and coming back to rest after a day of fun was very refreshing. The hotel offers free shuttle buses to and from all the major parks, saving us the hassle of taking taxis back and forth, which is especially convenient when traveling with kids. The buffet dinner offered a wide variety of dishes, and there were even small animals to observe. We also stumbled upon cartoon character parades, and our child was so delighted they didn't want to leave. The staff were friendly, and check-in and check-out were efficient. For families visiting Chimelong, the Panda Hotel is truly an excellent choice for a family vacation. We will definitely come back again.

The room was great and the service was very attentive. We had unlimited access to the park on the day, which was super convenient for exploring, and the free parking was a real bonus. It would have been even better if check-in was available around noon.

I stayed for two nights, and my review for the first night was positive, largely due to the hotel's overall facilities and the butler service. However, this time, I absolutely have to give a negative review! This negative review is specifically for one of the security guards at the entrance. We took a taxi back to the hotel at night to pick up our luggage, and the security guard directing traffic at the entrance immediately spoke to us in a harsh and arrogant manner. He even ran towards us, almost like a ****, getting right in my face as if he wanted to fight. Three or four other security guards couldn't even hold him back, and even with the butler standing next to me, he continued to yell at me. (I stand by my words and they can check the surveillance footage if they wish.) As a guest, I'm usually very understanding and lenient with service staff, but this time, I was actually yelled at by a security guard? What kind of service mindset is that? What kind of security guard are you? My child was also in the car, which made the whole experience incredibly upsetting. I've stayed in hotels hundreds of times, and this is the first time I've encountered such an arrogant and rude security guard. Reviews on Xiao Hong Shu often mention that Panda Hotel's service staff lack service awareness, and I've now experienced this extreme firsthand. This security guard is truly the bad apple that spoils the whole bunch! I hope your hotel provides proper training. I know this review probably won't change much for you, but I hope you take it as a warning!

Overall, I was very satisfied with my stay at this hotel. The location is convenient, not far from the subway station and commercial areas, making travel and dining hassle-free. Check-in at the front desk was efficient, and the staff were enthusiastic, even proactively upgrading my room type. The room was clean and tidy, the bedding was comfortable, and there were no strange odors. The bathroom had a separate wet and dry area, and the hot water was consistent. Soundproofing was better than expected, allowing for a good night's sleep. The breakfast selection wasn't extensive, but the quality was good, and replenishment was prompt. The only minor downsides were waiting a bit for the elevator during peak hours and slightly limited parking spaces. Considering the price, it offers great value for money. I would prioritize staying here again on my next visit to the area and highly recommend it to friends traveling for business or short trips.

The room offered great value for money. The soundproofing in the bathroom was excellent, which was perfect for a family trip – early risers didn't disturb those still sleeping. Breakfast was incredibly rich and exceeded our expectations. Before 9 AM, three adorable, cool panda mascots even came to the restaurant to interact with the kids. For those specifically visiting Chimelong, the hotel service is very thoughtful. There are shuttle buses to the various parks, which is very friendly for seniors and children, saving energy on transportation. Another pleasant surprise this time was the last-minute decision to see the Grand Circus, which the kids absolutely loved. We got a 10% discount on tickets by purchasing them at the hotel front desk.

I rarely leave reviews, but I traveled over 1000km to visit based on its reputation, and my experience was just so-so. I got bitten all over (some areas within the park had noticeable animal odors), and there wasn't anything particularly outstanding. It felt like a combination of several amusement parks. The hotel also didn't have much for kids to do; most activities required an additional charge. The zoo and bird park can be done in one day, and the water park and Happy World can be a separate day (these two are slightly better than the other attractions). Ultimately, the advertising costs are passed on to the customers.

The surroundings are great, and you can visit small animals right away, making it very suitable for family trips. The hotel service is excellent, and their recommended routes are all very convenient. Luggage storage is also easy, which reduces travel stress!

The kids had a wonderful time! The hotel offers excellent amenities and facilities, including direct access via a covered walkway to Chimelong Paradise and Chimelong International Circus. The restaurant serves a delicious and varied buffet, and you can even watch small animals while you dine. The guest rooms are clean and tidy, with comfortable bedding and a full range of children's supplies, giving parents peace of mind.