Guangzhou Sanyu Hotel Reviews

Response from Property: We are glad you choose SANYU hotel to stay and we will continue work hard.If you have any questions you can contact us at any time,We will serve you at the first time. Best wishes

Response from Property: Hello! Thank you for taking the time out of your busy schedule to leave your valuable review! Your complete satisfaction is our infinite motivation. There is no end point for our service, only the starting point! Pay attention to every detail and make Sanyu Hotel your warm harbor. This is the direction we have been working hard and improving! The hotel has recently launched the Furno Oxygen Executive Deep Sleep Room to provide you with a high-quality sleep experience. We warmly welcome you to experience your next stay.

Response from Property: 【近廣州塔】【近地鐵站】【廣州動物園】親愛的客官：非常感謝您在百忙之中給我們如此的好評，小店致力於5分的滿意為最大目標哦，非常謝謝對我們小夥伴的肯定，我們非常感動，我們一直秉承用户第一，您的滿意是我們最大的鼓勵哦。期待客官的再次光臨哦~

Response from Property: Dear guest, thank you for your valuable comments and we are deeply sorry for the inconvenience caused to you. Regarding the parking issue, we are actively considering adding parking spaces and optimizing the parking process to improve convenience and efficiency. Regarding parking charges, we have proposed adjustment suggestions to the relevant departments, hoping to provide more reasonable parking solutions in the future. For guest rooms, we are actively planning to renovate and upgrade to enhance the accommodation experience. We will communicate with the food delivery platform to ensure the accuracy of the delivery service to avoid similar situations of delivering to the wrong building. Thank you again for your feedback, we look forward to bringing you a more pleasant stay experience.

Response from Property: We are very sorry for your unpleasant stay! We have accelerated the renewal of hotel facilities and equipment to improve the guest experience. We apologize for the construction that was not clearly stated on the reservation page, and promise to fully and clearly inform all information that may affect the guest experience in future reservation pages and corresponding instructions. We are committed to providing high-quality hotel services and minimizing such situations. Once again, we sincerely apologize for the inconvenience caused to you. We look forward to your visit again to show our improved service quality.

Response from Property: Dear guest: Your presence and appreciation are the most precious gifts of our hotel. We are very happy to provide you with a peaceful and relaxing accommodation environment. Your feedback not only encourages our team, but also gives us motivation and confidence on the road ahead. We look forward to welcoming your smile again in the near future and bringing you a more excellent experience. Thank you for your choice and affirmation. May our meeting become one of the most beautiful memories of your journey. Sincerely,

Response from Property: Dear guest: Thank you very much for your satisfactory evaluation. We are honored to hear that you had such a pleasant experience in our hotel. Your recognition is our motivation and pride. Regarding the specific aspects you mentioned, we will continue to improve service efficiency, ensure more accurate room arrangements, more convenient parking experience, while maintaining and enhancing the warm and thoughtful service. Your suggestions will help us to continuously optimize so that every visiting guest can enjoy a worry-free accommodation experience. The hotel will launch Lingnan-style business rooms in 2024, and look forward to your next visit!

Response from Property: 尊敬的客人，非常感謝您的反饋！很高興您對再次入住體驗表示滿意，特別是春節期間的民俗活動讓您的旅行更加豐富多彩。您的寶貴意見將是我們不斷改進服務、提升設施的重要參考，再次感謝您的選擇與信任，期待與您在不久的將來再次相遇。祝您闔家幸福，新年快樂。

Response from Property: Dear guest: Thank you very much for your enthusiastic comments and satisfactory experience! We are deeply honored. We will continue to improve the quality of our service. Regarding breakfast, your affirmation is a great encouragement to our team. We will continue to explore more local specialties, ensure that the ingredients are fresh and diverse, and ensure that every guest can enjoy a rich and satisfying breakfast time. Thank you again for your support and look forward to your next visit to provide you with a more excellent experience.

Response from Property: 尊敬的客人：非常感謝您的好評與建議！我們非常高興您對住宿體驗感到滿意。針對您的建議，我們已經知會了相關部門跟進處理。我們致力於持續提升客人的居住體驗，您的反饋對我們非常重要。期待您的下次光臨，再次感受到我們的關心與用心。感謝您為我們的服務點贊！

Response from Property: Dear guest, we are very sorry that you are dissatisfied with our service. We sincerely accept your evaluation. We promise to improve the consistency of customer service throughout the hotel, so that every room type enjoys the same high-quality service and ensures that your needs are responded to quickly. Once again, we apologize for the inconvenience and hope that we will have the opportunity to explain to you in person and provide better service.

Response from Property: 非常感謝您的入住和詳細點評！很遺憾此次入住未能達到您的期待，但是，您的批評和建議是我們前進的動力。希望您對我們保持信心，您真誠的反饋能指導我們不斷地優化自己的服務。歡迎您下次光臨！

Response from Property: Thank you very much for your satisfactory review, we are deeply honored. Your trust and satisfaction are great encouragement and motivation for our team. We will continue to maintain this momentum and strive to improve service quality to ensure that every detail can make your next stay more perfect. Thank you again for your feedback and I look forward to seeing you next time. I wish you a happy life and welcome you again!

Response from Property: Dear guest, thank you very much for your evaluation and feedback. We always strive to provide great value for money. We sincerely apologize for the inconvenience caused to you during the renovation period. The renovation has ended in late October. We will spare no effort to improve service quality and look forward to the opportunity to provide better services in the future. Thank you for your understanding and support.