TP E-sports Hotel (R&F Haizhu City Jiangnan West Subway Station Branch)

TP E-sports Hotel (R&F Haizhu City Jiangnan West Subway Station Branch) Reviews

TP E-sports Hotel (R&F Haizhu City Jiangnan West Subway Station Branch)

No.232 Middle Jiangnan Avenue, Haizhu District, Guangzhou, Guangdong, ChinaSee Hotel Details
TP E-sports Hotel (R&F Haizhu City Jiangnan West Subway Station Branch)
TP E-sports Hotel (R&F Haizhu City Jiangnan West Subway Station Branch)TP E-sports Hotel (R&F Haizhu City Jiangnan West Subway Station Branch)TP E-sports Hotel (R&F Haizhu City Jiangnan West Subway Station Branch)
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Guest Reviews

9.0/10
Good
909 review
Verified reviews
Location9.0
Amenities8.9
Service9.0
Cleanliness9.1
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All reviews(909)
Positive reviews(883)
Reviews with photos/video(529)
Friendly front desk staff(129)
Classy environment(107)
Good e-sports experience(59)
Good Internet(40)
Close to metro(28)
Well decorated(27)
Well designed(24)
Excellent room layout(16)
Negative reviews(26)
Anonymous User
Starry Gaming Double Room
Stayed in Jan 2025
Business traveler
17 review
1.0/10
Posted on Feb 22, 2025
The hygiene is not good, and it is normal for e-sports hotels to be noisy all night.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. The hotel will have seasonal events in the near future and we look forward to your participation! We welcome you to stay again!
Dengqiyusheng
Canyon Opens A Black Five Person Room1
Stayed in Dec 2024
Traveling with friends
3 review
1.0/10
Posted on Jan 12, 2025
Rubbish hotel, all reviews are fake. Cleanliness is bad, and it is even worse on weekends when room availability is tight. I will not come here a second time.
Original TextTranslated by Google
Response from Property: Dear friend, I am very sorry that I did not bring you a satisfactory stay experience. Looking at the reason for your comment, Xiao T also has a hard time. Regarding your comment, the hotel clearly informed you that there is a good review activity, and you can extend your stay for one hour for free, which is not mandatory. You also clearly want to participate in the hotel's activities. After leaving the hotel, you immediately regretted it and threatened Xiao T with a bad review. Xiao T checked you in and checked out according to the normal process. I hope you understand. Xiao T hopes that every family member who comes to the store can have a perfect experience. I hope you can understand us and wish you a happy life!
Ozh.zhanhong
Starry Gaming Double Room
Stayed in Apr 2025
Traveling with friends
76 review
3.0/10
Posted on May 26, 2025
The hotel is far from the parking lot, and the parking fee is 99/day. The hotel does not provide free mineral water, and each bottle of mineral water is 5 yuan. The environment in the building is relatively dark and the ceiling is low. There are office buildings and confinement centers. The air conditioner is very noisy at night, and it is still under renovation in the morning... Because the last experience was poor, the hotel sincerely invited me to go again and said that I would be given a free bill. I booked three times and refused twice. Finally, I stayed for two days. The hotel asked me to book and pay by myself and then refund the room fee. After a week of review, I chose to refund the low-priced room fee for the second night. Because I checked in in a hurry on the first night, I went out to do business after sleeping for a few hours. I didn’t plan to stay longer. After all, the parking fee was too high and the room fee was close to 400. I could have stayed in a better location and hotel. Based on the hotel’s promise of a free room night, I chose to stay longer. The next day, the hotel asked for a room change. I clearly asked to move the packed luggage to the room. However, when I went back at night, all my luggage was on the floor at the front desk... Will not go again...
Original TextTranslated by Google
Response from Property: Hello, dear guest, when you click on the backstage, your account is full of negative reviews of different hotels. We will not speculate too much about your real purpose. In your first negative review, you wrote about the high parking fee of the hotel. Regarding the parking fee, we have made a subsidy for guests who drive here, because the parking lot is not ours. The hotel has done its best. It is like you go to a shopping mall but you go to a random restaurant and ask the restaurant to waive the parking fee for you. It is the same reason. The hotel sincerely invites you to come back and stay again to give you a good stay experience. Here we will make a little compensation to make up for your original bad stay experience, but you blame it. ~ Our hotel holds the concept of respecting guests and serving guests. In the face of customer complaints, we try our best to solve the problem, but we absolutely cannot tolerate malicious threats of negative reviews. I wish you a happy life~
Anonymous User
Mutual Understanding And Confrontation, Double Room
Stayed in Nov 2024
Other
1 review
3.2/10
Posted on Dec 29, 2024
First, let's talk about the computer configuration that people are most concerned about. It's written as 3070, but the loading speed of the game is a bit slow. Hearthstone sometimes freezes. I don't know what's going on, but I played Delta and the graphics card didn't work. I feel the configuration is okay. In terms of environment, first of all, it's still about the computer. Double row is pretty good, but if a friend wants to bring a laptop to play together, it's not necessary. There's no place to put the laptop. Secondly, the toilet design is very outrageous. Let's put it this way, when you use a big toilet, your friend can hear the sound of falling into the water outside. I don't understand, it's very embarrassing😅 The hygiene should be okay, I didn't see any dirty things, and the design is also beautiful. The most outrageous thing is the check-out. Everyone knows about e-sports hotels. Everyone plays games together, most of them stay up late or play games all night. Most of the hotels I have stayed in have already checked out at 2 o'clock. This hotel checks out at 12 o'clock, just to make sure you want to sleep a little longer so that you can check out. Another point that my friend complained about was the charge for disposable towels. He said that the hotels he stayed in did not charge for them. But I don’t know about this, but it’s a bit outrageous to pay more than 20 yuan for a disposable towel. To sum up, you can come and stay, but I feel that this hotel is not trying to create a good experience for you to make you want to come again next time. It just disgusts you with every little thing. Finally, if you give a good review, you can refill it for free for one hour. Haha, just look at this rating and have fun
Original TextTranslated by Google
Response from Property: Dear friend, hello: I am very sorry that I did not bring you a satisfactory stay experience. Seeing the reasons for your comments, Xiao T also has a lot of grievances. Regarding the slow response and card of computer equipment you mentioned, Xiao T has checked all the computers in the store and did not find the problems you reported. The graphics card does not turn because Xiao T's graphics card is temperature-controlled. It will not turn if the temperature is not reached. The normal check-in time of the hotel is 15:00 in the afternoon and the check-out time is 12:00 noon. These are indicated in the hotel policy. You can pay more attention to the accommodation policy of each hotel. Delayed activities are not a rigid requirement, but are provided to guests in need. For the charge of disposable towels, Xiao T has shown that it is required to be charged in the booking policy~ and the amount of the charge is indicated on the packaging~ Xiao T hopes that every family member who comes to the store can have a perfect experience. I hope you can understand us and wish you a happy life!
SakuyaEugen
Six-person Room
Stayed in Jul 2024
Traveling with friends
1 review
2.5/10
Posted on Aug 12, 2024
Don't come! Don't come! Don't come! No one answered the customer service call, and there was a musty smell when I entered the room The elevator took a long time to get, and the toilet was blocked and the water would flow backwards when flushed I went downstairs to find customer service twice and WeChat once, but no one responded Several sockets in the room were out of order The projector was also out of order, the delay was very high after connecting, and the resolution was also poor In short, it's not worth the price
Original TextTranslated by Google
Response from Property: Thank you very much for choosing us. Perhaps it is fate that allows you and us to have a beautiful encounter. In response to the problem you mentioned, the hotel has applied for renovation and upgrading. We will definitely actively improve our software services and hardware equipment. Be fully prepared for our next meeting.
Guest User
Starry Gaming Double Room
Stayed in Aug 2023
Other
3 review
3.0/10
Posted on Sep 17, 2023
To stay in this store, in addition to paying the room fee, you also need to spend dozens of yuan to find a charging cable, and spend hundreds of yuan to stay a night, but there is no cable. The property environment on the first floor is terrible. The toilet still has hair, which makes people’s butts get goosebumps unconsciously! The shower head also leaked everywhere, and I got sprayed all over my face after taking a shower!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry for the bad experience you had during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better service. Please believe that we want to do more for our guests. The hotel will be renovated and upgraded recently, and we look forward to your participation! We welcome you to stay again!
Guest User
Six-person Room
Stayed in Aug 2023
Traveling with friends
1 review
2.5/10
Posted on Sep 18, 2023
The toilet is so rubbish, the sewer is smelly, and I didn't want to go to the toilet at all after staying there for two days. One of the wash basins on the sink is broken, and the other one leaks while I use it. The beverages in the refrigerator are two-thirds less than when I went there in April, and there is no free mineral water. Overall, it is much worse than when I first came here in April. I thought it was very good the first time I came here, so I chose this place again this time. As a result, it has become so bad in just a few months. I will never come here again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry for the bad experience you had during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better service. Please believe that we want to do more for our guests. The hotel will be renovated and upgraded recently, and we look forward to your participation! We welcome you to stay again!
Guest User
Starry Gaming Double Room
Stayed in Jun 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 14, 2025
酒店的每位工作人員都非常的熱情 讓人感覺很舒服 環境也很贊 最主要是衞生乾淨 這個價格性價比也高 自己下班之後來瀟灑了一晚 很舒服 聽不到隔壁房間的遊戲聲 設施不錯 打累了還有前台幫忙送現磨咖啡
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Response from Property: 一家比較新的電競酒店,房間乾淨清新,電腦配置也是很高,玩遊戲網速很快,畫面流暢,讓人玩的也比較享受,周邊就是富力海珠城,玩久了也方便前去逛街放鬆下,酒店就江南西地鐵站附近 走幾分鐘就到了,交通也是很便利
Guest User
Starry Gaming Double Room
Stayed in Jun 2025
Business traveler
7 review
10/10
Outstanding
Posted on Jul 3, 2025
酒店提供的電腦設備也令人驚歎。每台電腦都配置了頂尖的硬件,確保運行遊戲時的暢快體驗小七熱情友好高分辨率的顯示器響應靈敏的鼠標和鍵盤很comfort good讓我在遊戲中體驗到了前所未有的流暢感,真正做到了玩得舒心、玩得過癮。
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Response from Property: 謝謝您的入住及支持,能得到您的好評,倍感榮幸!您對TP電競酒店(江南西店)的認可就是給我們前進的無限動力!TP電競酒店(江南西店)往後會不斷努力做到最好,期待您的下次光臨體驗哦,祝您生活愉快!!
Guest User
Starry Gaming Double Room
Stayed in Jun 2025
Couple
3 review
8.0/10
Very Good
Posted on Jul 6, 2025
房間十分不錯,也非常乾淨。酒店位置也非常方便,離地鐵站很近。附近的外賣也很好吃啊!我愛你tp電競酒店。你真的是一個十分好的酒店。有你真好,以後我還住。給力給力666
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝生活愉快!
Guest User
Big Luck, Big Profit, Four Person Room
Stayed in Jun 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Jul 17, 2025
房間寬敞明亮,設施齊全,住着非常舒服。酒店環境優美,裝修豪華,設施先進 前台服務周到細緻。酒店性價比高,物超所值有想來的朋友可以試試這家
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Response from Property: 酒店是我們的基礎,服務是我們的根本。人文的風格在TP,舒適的體驗在TP,温馨的感受在TP。出門在外衹為能在城市之中得到心靈的放鬆,精神的充實,這就是TP,TP始於酒店但不止於酒店,期待與您下次的美好邂逅,TP一直在路上等着您
Didididid
Starry Gaming Double Room
Stayed in Jun 2025
Couple
21 review
10/10
Outstanding
Posted on Jul 7, 2025
在這家電競酒店住的實在是太滿意了 房間佈局很好 床品柔軟 床墊也特別舒適 衞生也打掃的特別乾淨 前台小琳的服務態度也特別好 不錯不錯
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Response from Property: 一家比較新的電競酒店,房間乾淨清新,電腦配置也是很高,玩遊戲網速很快,畫面流暢,讓人玩的也比較享受,周邊就是富力海珠城,玩久了也方便前去逛街放鬆下,酒店就江南西地鐵站附近 走幾分鐘就到了,交通也是很便利
Guest User
Eternal Tribulation, Same Heart, Three Person Room
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 23, 2025
酒店距離地鐵站很近 雙地鐵 近江南西和昌崗 很方便 前台服務態度也很好 熱情度高 還有周邊有很多美食 很推薦
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Response from Property: .謝謝您的入住及支持,能得到您的好評,倍感榮幸!您對TP電競酒店(江南西店)的認可就是給我們前進的無限動力!TP電競酒店(江南西店)往後會不斷努力做到最好,期待您的下次光臨體驗哦,祝您生活愉快!!
Longbuda
Mutual Understanding And Confrontation, Double Room
Stayed in Jun 2025
Business traveler
6 review
10/10
Outstanding
Posted on Jul 17, 2025
酒店前台服務熱情周到,提出的問題都能用心解決,酒店還配有洗烘一體機,下次還會再來這家店,而且也會給朋友安利的真的很不錯
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Response from Property: 酒店是我們的基礎,服務是我們的根本。人文的風格在TP,舒適的體驗在TP,温馨的感受在TP。出門在外衹為能在城市之中得到心靈的放鬆,精神的充實,這就是TP,TP始於酒店但不止於酒店,期待與您下次的美好邂逅,TP一直在路上等着您
Guest User
Starry Gaming Double Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 18, 2025
這家酒店真的很好點外賣超方便,步行200米有地鐵回出行無壓力,房間乾淨整潔非常寬敞,窗外風景很美,前台服務很滿意~
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Response from Property: 樹木的繁茂歸功於土地的養育,我們的成長歸功於新老顧客長久以來的支持。感謝親對TP電競酒店(江南西店)的信任與支持,願我們的服務給親帶來一次愉悦省心的入住體驗吆,謝謝!( ^_^ )/~~