Lavande Hotel (Guangzhou Tiyu West Road Metro Station)

Lavande Hotel (Guangzhou Tiyu West Road Metro Station) Reviews

Lavande Hotel (Guangzhou Tiyu West Road Metro Station)

No.13 West Tiyu Road, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
Lavande Hotel (Guangzhou Tiyu West Road Metro Station)
Lavande Hotel (Guangzhou Tiyu West Road Metro Station)Lavande Hotel (Guangzhou Tiyu West Road Metro Station)Lavande Hotel (Guangzhou Tiyu West Road Metro Station)
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Lavande Hotel (Guangzhou Tiyu West Road Metro Station) Guest Reviews

4.5/5
Good
2716 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(2716)
Positive reviews(2620)
Reviews with photos/video(307)
Easy to get around(697)
Convenient location(394)
Close to metro(291)
Classy environment(231)
Friendly front desk staff(204)
Many amenities(111)
Average sound insulation(67)
Perfect for business trips(59)
Negative reviews(96)
frenchville
Superior Boutique Double Room (Without window)
Stayed in Jan 2025
Travel with friends
71 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Excellent price to service ratio. Smooth check in, helpful staff and luggage storage
Response from Property: Dear customer, your evaluation is so accurate and on point. We are so happy. The only thing we can do is to continue to use good service to keep you here and let you experience Lavande well. Good Morrow is only for a better start!
Francis Heng K F
Business Double Room
Stayed in Nov 2024
Couples
6 review
4.7/5
Amazing
Posted on Dec 15, 2024
Hotel are typical Chinese Hotel Staff are courteous and helpful. Amenities are provided and location near metro
Response from Property: Hi... We are very honored and happy to accompany you through a pleasant business trip! At the same time, we deeply blame ourselves for the "little regret" we brought to you. Xiaoxi must have done something wrong, so I reservedly gave Xiaoxi 4.7 points.
luckyrichy
Deluxe Double Room
Stayed in Feb 2025
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Good location. Transportation nearby NRT station, very convenience. Hotel staffs are very friendly and helpful.
Response from Property: 親親的評價真是精確又到位,我們心裏都樂開了花,我們唯一能做的就是繼續用好的服務把您留下來,讓您好好體驗麗楓,Good Morrow衹為更好的出發!
Kah Heng
Deluxe Twin Room (Without window)
Stayed in Feb 2025
Family
2 review
4.2/5
Very Good
Posted on Mar 12, 2025
Rooms are very clean. WiFi doesn't work. I took the room without window, so receptions are down to zero. And without WiFi, we were practically non reachable. Other then that, amazing location for food and next to Metro line 3. Amazing.
Response from Property: 親愛的麗友 沒能給您帶來好的入住體驗西西感到非常抱歉又自責,在住期間如有問題可致電前台,我們將會全心為您處理,希望客官能給西西改過自新的機會,希望友友理解一下,地鐵這個因酒店附近就是地鐵,所以是會有點小影響的,西西也是無解,房間用品有問題您儘可以隨時聯繫前台,我們保證會做到令您滿意的 ,希望能再給我們一次機會,給我們能再次服務到您,再次對您説聲抱歉!祝生活愉快!
nols99
Superior Double Room (No window)
Stayed in Sep 2024
Couples
28 review
4.0/5
Very Good
Posted on Nov 2, 2024
Good hotel overall. However the receptionists decided to go to the room beside us early in the morning to have the loudest conversation possible. They were basically shouting and roaring laughing. We told them to be quiet several times. Then I confronted them and they were so rude to me but finally left. I will share a photo of the rude receptionist below who rudely smiled and laughed in my face when confronted
Response from Property: Dear Liyou, Xixi is very sorry and blames herself for not being able to give you a good stay experience. If you have any problems during your stay, please call the front desk. We will deal with it wholeheartedly for you. We hope that the guest officer can give Xixi a chance to change her ways. , I hope you will understand. If you have any problems with the room supplies, you can contact the front desk at any time. We guarantee that we will satisfy you. We hope to give us another chance to serve you again. We say sorry to you again. ! Have a happy life!
AdamBuffalo
Superior Double Room (No window)
Stayed in Apr 2024
Solo travelers
43 review
5.0/5
Outstanding
Posted on May 30, 2024
People here are super friendly. I always stay here when I come to Guangzhou. The only downside is that the rooms are rather small. However, this is the norm
Response from Property: Qinqin's evaluation is really accurate and accurate, and we are very happy. The only thing we can do is to continue to use good service to keep you here, so that you can experience Lavande well. Good Morrow is just for a better start!
Yu Wang
Romantic Room
Stayed in Apr 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on May 19, 2024
Very clean and good hotel located at nightlife area of Guang Zhou. Would definitely recommend.
Response from Property: Qinqin's evaluation is really accurate and accurate, and we are very happy. The only thing we can do is to continue to use good service to keep you here, so that you can experience Lavande well. Good Morrow is just for a better start!
Guest User
Business Double Room
Stayed in Apr 2024
Business travelers
5 review
4.5/5
Great
Posted on May 5, 2024
Good - 2 min walk from MRT station - Exit G with 7-11 convenient stall - Good restaurant nearby for breakfast, lunch, dinner and supper. - Easy to extend check out time to 2.30pm - Patience and polite front desk staff - Near to big shopping area. - Near to many tourist spot. - Easy to access to canton fair - Free Shutter bus to Canton fair Bad - Hair found on bed.
Response from Property: 親愛的麗友 沒能給您帶來好的入住體驗西西感到非常抱歉又自責,在住期間如有問題可致電前台,我們將會全心為您處理,希望客官能給西西改過自新的機會,希望友友理解一下,房間用品有問題您儘可以隨時聯繫前台,我們保證會做到令您滿意的 ,希望能再給我們一次機會,給我們能再次服務到您,再次對您説聲抱歉!祝生活愉快!
LavieestBelle
Superior Double Room (No window)
Stayed in Apr 2024
Business travelers
3 review
1.7/5
Posted on May 4, 2024
Terrible service at front desk, lady told me I had no breakfast included, but I actually did, so I paid my breakfast and after found out my breakfast was included, so I had to ask for a return. There’s noise from subway, breakfast doesn’t have coffee, and my bed head was full of hairs from previous customers …
Response from Property: Dear Liyou, Xixi is very sorry and blames herself for not being able to give you a good stay experience. If you have any problems during your stay, please call the front desk. We will deal with it wholeheartedly for you. We hope that the guest officer can give Xixi a chance to change her ways. , I hope you will understand. If you have any problems with the room supplies, you can contact the front desk at any time. We guarantee that we will satisfy you. We hope to give us another chance to serve you again. We say sorry to you again. ! I wish you a happy life!
Johny n Patrick
Superior Boutique Double Room (Without window)
Stayed in Feb 2024
Couples
10 review
4.5/5
Great
Posted on Apr 1, 2024
Thumb up to the service of hotel 's eceptionists (esp Ms 詹) during our 2 day stay. Strategically located at gate G Metro Line 3 , it had a comfortable bed & also very clean with all basic needs fully equipped . We had had a very good rest after check in for 2 days overnite stsy although it was near to the busy n noisy main road. The only shortcoming was the bedroom was short of a window ! . Its front desk staff were kind and helpful when we sought road guidance !
Response from Property: Hi... We are very honored and happy to be able to spend a pleasant business trip with you! Xiaoxi must have failed to do something well, so Qingqin reserved it and gave Xiaoxi 4.5 points. Xiaoxi assures you: you will definitely have unexpected surprises when you check in next time. Waiting for you... hmm
Anonymous User
Superior Double Room (No window)
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 18, 2023
It's very convenient to go to the exhibition. There's a car to pick it up. Good.
Response from Property: Qinqin's evaluation is really accurate and accurate. We are very happy. The only thing we can do is to continue to use good service to keep you here and let you experience Lavande. Good Morrow is just for a better start!
ARTEM888
Deluxe Double Room
Stayed in Jul 2024
Solo travelers
107 review
5.0/5
Outstanding
Posted on Sep 11, 2024
I love this hotel group, always clean and comfortable.
Response from Property: 親親的評價真是精確又到位,我們心裏都樂開了花,我們唯一能做的就是繼續用好的服務把您留下來,讓您好好體驗麗楓,Good Morrow衹為更好的出發!
Nick T.
Superior Double Room (No window)
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Hotel is near to Metro station, just walk only 1 mins will arrive!!!
Response from Property: 親親的評價真是精確又到位,我們心裏都樂開了花,我們唯一能做的就是繼續用好的服務把您留下來,讓您好好體驗麗楓,Good Morrow衹為更好的出發!
Wuyiyang
Superior Boutique Double Room (Without window)
Stayed in Jul 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Aug 19, 2023
It is a great choice for business trip, and I stay here very often
Response from Property: The evaluation from my dear is really accurate and in place. We are very happy in our hearts. The only thing we can do is to keep you with good service and let you experience Lavande well. Good Morrow is only for a better start!
Guest User
Superior Boutique Double Room (Without window)
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 23, 2023
The staff were very friendly and I enjoyed my stay. The location is great. My bed was very comfortable. The Wifi was good
Response from Property: 親親的評價真是精確又到位,我們心裏都樂開了花,我們唯一能做的就是繼續用好的服務把您留下來,讓您好好體驗麗楓,Good Morrow衹為更好的出發!