138 Nguyen Duy Hieu, Cam Chau Ward, Cam Chau, Hoi An, Quang Nam Province, VietnamView Hotel Details
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Hoi An Rosemary Boutique Hotel & Spa Guest Reviews
4.6/5
Great
67 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(67)
Positive reviews(64)
Reviews with photos/video(9)
Friendly staff(16)
Awesome stay(13)
Delicious breakfast(8)
Negative reviews(1)
Toto Marquez
Deluxe Twin Room with City View
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Perfect holiday get away for family and friends. Staff are so accomodating esp the manager on duty, who gave us another 2 hrs after 12nn check out time. This is 100% recommended for tourist. Breakfast is superb. Good service in all aspects All staff were very polite and accomodating. We had a very memorable stay at this hotel.
Wheijen Chang
Deluxe Twin Room with City View
Stayed in Dec 2024
Solo travelers
1 review
2.0/5
Posted on Jan 16, 2025
This hotel should be rated as 2 star than 4. Very loud and noisy due to house keeping workers before 8 am to 6 pm. Having quiet time is impossible. The breakfast is very limited, may only suitable for vegetarians. Many guests are group tourists.
AndyNguyen
Deluxe Twin Room with City View
Stayed in Dec 2024
Travel with friends
16 review
4.7/5
Amazing
Posted on Jan 31, 2025
We had a great time at this hotel. Will come back soon. Thank you for your hospitality
Response from Property: Thank you Mr. Andy Nguyen for your feedback. We look forward to welcoming you again soon. Rosemary Team
Guest User
Deluxe Twin Room with City View
Stayed in Nov 2024
Couples
5 review
4.5/5
Great
Posted on Dec 25, 2024
Excellent service
Response from Property: Thank you very much for your feedback. We look forward to welcoming you again in the near future. Rosemary Team.
Guest User
Deluxe Twin Room with City View
Stayed in Oct 2024
Couples
2 review
4.2/5
Very Good
Posted on Dec 1, 2024
1) The location is convenient, easy to call and grab, 10 minutes to the ancient city
2) There are not many breakfast options, which is acceptable
3) Although the hotel has been updated, it feels a bit old.
4) There are a few ants and a few mosquitoes in the toilet, but they are acceptable
5) Friendly staff
6) The room is quite large, has a terrace, and has a nice environment
7)The gym is old
Original TextTranslated by Google
Response from Property: Dear Sir/Mdm,Thank you very much for your feedback. We will upgrade and improve our service as well as facilities as you mentioned to make your next stay and others guests feel more comfortable at our hotel.Regards,Rosemary Team
SEUNGHYUN
Family Triple Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Manager Thao guided us very carefully and took great care of us until the last check-out, so it was a pleasant trip.
We made a reservation for a family of 3, and the room type was upgraded to a quadruple family room.
We rode a bike around Old Town for 2 nights.
You can also rent a bike at the hotel.
Original TextTranslated by Google
Response from Property: Dear Mr. Seunghyun, Thank you for your kind feedback. Ms. Thao and we are happy to know that you have had a memorable stay with us. We look forward to welcoming you again soon.Regards,Rosemary Team
Guest User
Family Triple Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The friendliness, cleanliness, location, breakfast, and cost-effectiveness are the best. It is about 2km from the old town, so I used it. It is rather quiet and good for resting. I recommend you get the foot massage at the end. Tao and Vu, the managers at the reception, are very kind.
Original TextTranslated by Google
Response from Property: Dear Sir/Mdm,Ms. Thao and Mr. Vu would like to say thank you for your recognition. We also thank you for your feedback. Hope to see you again soon in the near future.Regards,Rosemary Team
Guest User
Family Quadruple Room
Stayed in Oct 2024
Family
7 review
4.5/5
Great
Posted on Nov 17, 2024
I am satisfied with the facilities for the price of the hotel.
The staff is also very friendly, and I used the 60-minute massage event for free, and I am very satisfied.
Since the check-out is at 12 o'clock, I used Grab after breakfast to experience the coconut boat, cleaned up at the accommodation, and checked out.
The breakfast was also delicious. It was a short stay because it was a place I stayed in the middle of my trip to Da Nang, but I would like to visit again if I have another chance.
Original TextTranslated by Google
Response from Property: Dear Sir/Mdm,It is a pity that you could not stay longer with us. Thank you for your kind feedback. We hope to see you again in the near future for a long trip in Hoi An.Regards,Rosemary Team
Guest User
Deluxe Twin Room with City View
Stayed in Oct 2024
Family
2 review
4.5/5
Great
Posted on Nov 15, 2024
My daughter and I decided to travel abroad to Da Nang, Vietnam for the purpose of field experience learning, and my daughter chose the accommodations through the accommodation app. The hotel pool is beautiful and the breakfast is not bad. The staff were all friendly, and after the final check-out, they kept my luggage, and when I asked to find an ATM, a male staff member drove me there on a motorbike and brought me to the waiting area in the hotel lobby. This is good for a 4-star hotel.
Original TextTranslated by Google
Response from Property: Dear Sir/Mdm,Thank you very much for your feedback. We are very happy to know that you and your daughter have had a good time with us. We would like to share your recognition with our staff and they are happy too.We look forward to welcoming you and family again in the near future.Regards.Rosemary Team
korawan khanteekum
King Suite with Pool View
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
สถานที่ตั้งโลเคชั่นดีมากเลยค่ะน้องพนักงานก็เซอร์วิสดียิ้มแย้มให้ความช่วยเหลือดีมากเพราะว่าเรามาที่ฮอยอันครั้งแรกแล้วก็ห้องใหญ่มากสะอาดมากอาหารเช้าอร่อยประทับใจทุกอย่างเลยค่ะมีสระว่ายน้ำด้วยอยู่ใกล้โซน own town ด้วยนะคะสามารถไปตลาดทั้งใน market แล้วก็ตลาดตอนเช้าไปกลับได้หลายรอบเลยคือประทับใจมากเลยค่ะกับทริปนี้
Original TextTranslated by Google
Response from Property: Dear Khun KhanTeekum,Thank you very much for your feedback. We are very happy to know that you have had a good time with us.See you soon in the near future.Rosemary Team
Anonymous User
Family Triple Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 17, 2025
I even got a nice massage
Original TextTranslated by Google
Response from Property: Dear our lovely guest,Thank you very much for your feedback. We look forward to seeing you next trip.Regards,Rosemary Team
Daisyladaisy
Deluxe Twin Room with City View
Stayed in Dec 2024
Solo travelers
30 review
4.5/5
Great
Posted on Feb 25, 2025
The boss is nice, the hygiene is good, the room is spacious enough, the suitcase can be enlarged, there are food nearby, the bathroom is separated into dry and wet areas, and the auntie cleans every day. It feels like home
Original TextTranslated by Google
Response from Property: Thank you for your valuable feedback. We are committed to providing the best experience for our guests and look forward to the opportunity to welcome you again in the near future.Sincerely,The Rosemary Team
Guest User
Family Quadruple Room
Stayed in Nov 2024
Family
2 review
4.5/5
Great
Posted on Jan 9, 2025
The location is about 20 minutes' walk from the ancient town of Hoi An. It's very convenient. The staff are also very nice and polite. The buffet breakfast is average and satisfactory. It was advertised that if you book a hotel for 3 nights, you can get free transportation to the airport, but it didn't happen. They said my order should be divided into 2 sheets. , 2 nights plus 1 night does not count as 3 nights (because one night was upgraded from a family 3-person room to a family 4-person room), it said that one reservation must be for 3 nights (***), does it count as a continuous stay if I upgrade? 3 nights? I have to leave a negative review here because the promotion didn’t say at all that the same order must be made, which is misleading consumers! Anyway, I won’t listen to your explanation. If you can’t offer free airport transportation, don’t promote it. It’s just a suggestion. I hope the hotel will get better and better!
Original TextTranslated by Google
Response from Property: Dear our value guest,Thank you for your feedback.Regarding to the transfer service benefit, we would like to clarify that this service is applied for booking with 3 consecutive nights. It stated very clearly in each of our selling channel and until now we have no issue with other guests. However, your reservation was made under 2 different channels inwhich not satisfied the condition. On the other hands, thank you again for chosing our hotel for your trip in Hoi An.Regards,Rosemary Team
Guest User
Family Quadruple Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
It's a much better place than I thought.
A family of 4 stayed here for 2 nights and 3 days, and now we're going to Da Nang to spend 3 more days. We had a great time.
All the staff were friendly,
and the breakfast was delicious~
I didn't meet a single Korean while I was here;
They were all Spanish, Australian, Chinese, etc..ㅎ
Thanks to you, the kids are going to listen to English a little bit~!!
Original TextTranslated by Google
Response from Property: On behalf of our staff, we would like to thank you for your wonderful feedback. It is our happiness to make your stay memorable. We wish to welcome you again soon.
Seokjin
Deluxe Twin Room with City View
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 4, 2024
This was the most satisfying hotel among the hotels I stayed at during my month-long trip to Vietnam. I stayed in room 507. It was the most spacious, and the service was great. It was quiet, and I couldn't be more satisfied with the breakfast. The only thing is that it's about 1km from the Old Town (about 25 minutes at a slow pace), but we liked it because we could feel the cozy alleyways of Hoi An while walking slowly. I highly recommend it to anyone traveling to Hoi An.
Original TextTranslated by Google
Response from Property: Wonderful review! Thank you Seokjin very much. We happy to know that you enjoy your time with us. We look forward to welcoming you again soon.