Vignette Collection THE XANADU GUANGZHOU Reviews

Response from Property: Thank you for staying at the Continental Luxury Selection Guangzhou Xianglan Guanzhou Hotel and leaving us a valuable review in your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The Continental Luxury Selection Guangzhou Xianglan Guanzhou Hotel enjoys a unique geographical advantage. The hotel is located in the quiet Guangzhou International Bio Island, the Jiangxin Island surrounded by water, with Guangzhou University City in the south, Guangzhou International Convention and Exhibition Center and "Little Waist" in the north, and a beautiful view of Guanzhou River and the Pearl River. The hotel is surrounded by dense greenery and quiet, away from the hustle and bustle of the city, enjoy the fresh air and experience a pleasant and comfortable environment. At the same time, thank you very much for pointing out the problem of air conditioning and refrigeration in the hotel. We will also strengthen inspections in daily maintenance to ensure the status of facilities and equipment. I hope that you will give us the opportunity to serve you again in the future. All InterContinental employees will present you with a meticulous and considerate InterContinental true hospitality with professional service standards. We look forward to your stay at the Continental Luxury Selection Guangzhou Xianglan Guanzhou Hotel again.

Response from Property: 尊敬的賓客， 感謝您選擇洲至奢選廣州香嵐官洲酒店並分享您的居停體驗。感謝您對酒店服務的讚賞，很榮幸您注意到我們的服務團隊為提高您的住宿體驗所做的努力，特別是您對酒店努力提升服務質量的認可和肯定，酒店致力於為您提供個性化服務和專屬禮遇，創造令人難忘的旅途經歷。您的鼓勵是我們在服務上精益求精的動力。期待着再次歡迎您的到來。 洲至奢選廣州香嵐官洲酒店

Response from Property: 感謝您入住洲至奢選廣州香嵐官洲酒店，並在百忙之中為我們留下寶貴的評價！很榮幸得到您對酒店設施和服務的稱讚！酒店位於靜謐的廣州國際生物島，地理位置優越便捷，南依廣州大學城、北望廣州國際會議展覽中心和“小蠻腰”，是島上的標誌性建築，官洲國際生物論壇總部。很榮幸得到您對我們客房的肯定，酒店全客房擁有超大面積，均配備户外望江陽台，智能馬桶，人工智能牀頭櫃，符合人體曲線學的浴缸等。房間格調高雅簡約，處處透露着綿延柔性圍合的立體空間。綠意片片聽不見車水馬龍般都市聲浪，偶爾傳來的船笛提醒着這裏就是江邊，可霧化的浴室落地玻璃可開放可隱祕，户外陽台可看夕陽慢慢落下華燈璀璨。您的鼓勵是我們在服務上精益求精的動力。期待着再次歡迎您的到來。 洲至奢選廣州香嵐官洲酒店

Response from Property: 尊敬的賓客您好！很榮幸您選擇洲至奢選廣州香嵐官洲酒店，很抱歉未能為您提供讓您滿意的用餐體驗。關於酒店服務態度及上菜速度慢等問題，是我們在服務上的缺失，我們對此表示誠摯的歉意，我們也將告知餐廳負責人並立刻有針對性的進行改善。再次對給您帶來的不便表示最誠摯的歉意，並感謝您提出的寶貴意見。我們期待在未來的日子裏，能以全新的面貌迎接您，為您帶來優質的住宿體驗。我們期待您再次入住洲至奢選廣州香嵐官洲酒店。

Response from Property: Dear guest, thank you for taking the time to provide feedback for our hotel. I am deeply sorry for the unpleasant things that happened during your stay, and I regret that I failed to provide you with the high-quality services and facilities you deserve. We will carry out rectification and training with the heads of the above departments you mentioned in the hope of meeting customer expectations. The sky pool on the 18th floor is currently undergoing annual maintenance and will be temporarily closed during this period. The resumption time will be notified separately. We sincerely apologize for the inconvenience caused to you and thank you for your understanding and support. Every trip counts, so we strive to ensure our guests enjoy a comfortable experience while at our hotel. We hope you will consider staying in our hotel again in the future. The most luxurious hotel in Guangzhou

Response from Property: 感謝您入住洲至奢選廣州香嵐官洲酒店，並在百忙之中為我們留下寶貴的評價！很榮幸得到您對酒店設施和服務的稱讚！洲至奢選廣州香嵐官洲酒店坐擁得天獨厚的地理優勢，酒店位於靜謐的廣州國際生物島，四面環水的江心島，南依廣州大學城、北望廣州國際會議展覽中心和“小蠻腰”，飽覽官洲河及珠江珠並流的絢麗景緻。酒店周邊綠化濃蔭謐境，遠離都市喧囂，盡情享受清新的空氣，體驗宜人的舒適環境。我們期待您再次入住洲至奢選廣州香嵐官洲酒店。

Response from Property: 感謝您選擇洲至奢選廣州香嵐官洲酒店並分享您的居停體驗。很榮幸得到您對酒店設施和服務的滿分好評，我們致力於為客人創造令人難忘的旅途經歷，所以很榮幸可以和您分享位於酒店頂樓十八樓的天際泳池，在全景河景中提升您的健身體驗，完善健身中心將運動與寧靜完美結合，或是在酒店邊上的6.6公里生物島碧道上漫步奔跑。健身鍛鍊後，在五樓的露天帳篷區盡情放鬆，享受陽光與微風中的奢華露營體驗，或是預約一場SPA，度過療愈的一段時光，才算真正的不虛此行。

Response from Property: Thank you for staying at Guangzhou Xianglan Guanzhou Hotel and leaving us your valuable comments despite your busy schedule! We are honored to receive your praise for our hotel facilities and services! Guangzhou Xianglan Guanzhou Hotel, the most luxurious hotel in the world, enjoys a unique geographical advantage. The hotel is located in the quiet Guangzhou International Bio-Island, an island in the middle of the river surrounded by water. It is adjacent to Guangzhou University City in the south and overlooks Guangzhou International Convention and Exhibition Center and the "Little Slender Waist" in the north, with a full view of the gorgeous scenery of Guanzhou River and the Pearl River. The hotel is surrounded by lush greenery and is a quiet place, away from the hustle and bustle of the city. You can enjoy the fresh air and experience a pleasant and comfortable environment. We are honored that you have noticed the efforts made by our service team to improve your stay experience, especially your recognition and affirmation of the hotel's efforts to improve service quality. The hotel is committed to providing you with personalized services and exclusive courtesies to create an unforgettable travel experience. Your encouragement is our motivation to keep improving our service. We look forward to welcoming you again. The most luxurious hotel in Guangzhou

Response from Property: 感謝您入住洲至奢選廣州香嵐官洲酒店，並在百忙之中為我們留下寶貴的評價！很榮幸得到您對酒店設施和服務的稱讚！洲至奢選廣州香嵐官洲酒店坐擁得天獨厚的地理優勢，酒店位於靜謐的廣州國際生物島，四面環水的江心島，南依廣州大學城、北望廣州國際會議展覽中心和“小蠻腰”，飽覽官洲河及珠江珠並流的絢麗景緻。酒店周邊綠化濃蔭謐境，遠離都市喧囂，盡情享受清新的空氣，體驗宜人的舒適環境。我們期待您再次入住洲至奢選廣州香嵐官洲酒店。

Response from Property: 尊敬的賓客， 感謝您選擇洲至奢選廣州香嵐官洲酒店並分享您的居停體驗。感謝您對酒店服務的讚賞，很榮幸您注意到我們的服務團隊為提高您的住宿體驗所做的努力，特別是您對酒店努力提升服務質量的認可和肯定，酒店致力於為您提供個性化服務和專屬禮遇，創造令人難忘的旅途經歷。您的鼓勵是我們在服務上精益求精的動力。期待着再次歡迎您的到來。 洲至奢選廣州香嵐官洲酒店

Response from Property: Dear Guest, thank you for choosing Xanadu Guangzhou Hotel. Hope you experience an intelligent style and excellent service during your stay. Your support is the driving force for our progress! I hope to see you again soon, so that you can enjoy the "extraordinary luxury" experience again. Have a nice day!

Response from Property: Thank you for staying at Guangzhou Xianglan Guanzhou Hotel and leaving us your valuable comments despite your busy schedule! We are honored to receive your praise for our hotel facilities and services! Guangzhou Xianglan Guanzhou Hotel, the most luxurious hotel in the world, enjoys a unique geographical advantage. The hotel is located in the quiet Guangzhou International Bio-Island, an island in the middle of the river surrounded by water. It is adjacent to Guangzhou University City in the south and overlooks Guangzhou International Convention and Exhibition Center and the "Little Slender Waist" in the north, with a full view of the gorgeous scenery of Guanzhou River and the Pearl River. The hotel is surrounded by lush greenery and is a quiet place, away from the hustle and bustle of the city. You can enjoy the fresh air and experience a pleasant and comfortable environment. We look forward to welcoming you back to stay at the Guangzhou Xianglan Guanzhou Hotel.

Response from Property: 感謝您入住洲至奢選廣州香嵐官洲酒店，並在百忙之中為我們留下寶貴的評價！很榮幸得到您對酒店設施和服務的稱讚！洲至奢選廣州香嵐官洲酒店坐擁得天獨厚的地理優勢，酒店位於靜謐的廣州國際生物島，四面環水的江心島，南依廣州大學城、北望廣州國際會議展覽中心和“小蠻腰”，飽覽官洲河及珠江珠並流的絢麗景緻。酒店周邊綠化濃蔭謐境，遠離都市喧囂，盡情享受清新的空氣，體驗宜人的舒適環境。我們期待您再次入住洲至奢選廣州香嵐官洲酒店。

Response from Property: 感謝您入住洲至奢選廣州香嵐官洲酒店，並在百忙之中為我們留下寶貴的評價！很榮幸得到您對酒店設施和服務的稱讚！洲至奢選廣州香嵐官洲酒店坐擁得天獨厚的地理優勢，酒店位於靜謐的廣州國際生物島，四面環水的江心島，南依廣州大學城、北望廣州國際會議展覽中心和“小蠻腰”，飽覽官洲河及珠江珠並流的絢麗景緻。酒店周邊綠化濃蔭謐境，遠離都市喧囂，盡情享受清新的空氣，體驗宜人的舒適環境。我們期待您再次入住洲至奢選廣州香嵐官洲酒店。