xiao sun Hotel(Guangzhou City,Chebei Metro Station) Guest Reviews
3.9/5
304 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service4.0
Cleanliness3.9
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All reviews(304)
Positive reviews(264)
Reviews with photos/video(60)
Easy to get around(53)
Convenient location(40)
Close to metro(37)
Great value for money(15)
Friendly front desk staff(13)
Classy environment(12)
Average sound insulation(12)
Perfect for business trips(5)
Negative reviews(40)
Joaquin Jr
Business Single Room
Stayed in Oct 2024
Business travelers
40 review
2.2/5
Posted on Nov 5, 2024
Hotel staff stingy with toiletries and water, not clean specially the toilet. But location is great
Response from Property: Dear Customer ,we deeply apologize for any inconvenience caused during your stay .
Anonymous User
Business Double Room
Stayed in Dec 2023
Solo travelers
31 review
4.2/5
Very Good
Posted on Jan 25, 2024
Great location just steps away from the metro station. Hotel overall has good price to value ratio. Looking forward to staying again during my next visit.
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities and make our services increasingly perfect. Hope to see you next time.
Vikas
Deluxe Single Room
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Fantastic hotel at great price
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities and make our services increasingly perfect. Hope to see you next time.
Anonymous User
Business Double Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
The surrounding living environment is very good, full of life. Turn left and you will see the subway entrance. It is very convenient to go anywhere.
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more perfect. Welcome to visit us again.
Guest User
Deluxe Single Room
Stayed in Apr 2024
Business travelers
1 review
4.2/5
Very Good
Posted on May 24, 2024
It is near the subway entrance, with convenient transportation. The front desk said they would help me upgrade the room type. There is a small complex opposite, which is convenient for eating and not expensive. I will choose here next time.
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more perfect. Welcome to visit us again.
Anonymous User
Deluxe Room (2 Beds)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Convenient transportation, beautiful environment, many supermarkets around, close to the subway entrance. Great, great, a very wonderful experience.
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more perfect. Welcome to visit us again.
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
It's okay. It's a long time from the subway station. The hotel is right on the main road. It's very safe. If you go to the comic exhibition, Chebei is not far from Pazhou and the price is not expensive. It's okay.
Original TextTranslated by Google
Response from Property: Dear customer! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities, so that our services will become increasingly perfect. Welcome to visit us again.
Guest User
Deluxe Room (2 Beds)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel is located right at the subway exit. It is very convenient to travel. There is a free parking lot. Visitors from out of town should try to call in advance to confirm whether there is a parking space. There are street stalls in the evening. There are two very good tea restaurants nearby, as well as nearby snacks and businesses. There are quite a few, and you can choose from food, accommodation, and transportation. Two days of fun, the car parked safely, perfect
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities, so that our services will become increasingly perfect. Hope to see you next time.
Guest User
Deluxe Room (2 Beds)
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Good good good good good good good good good good good good
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more perfect. Welcome to visit us again.
Qiaoyijiejiedelvcheng
Deluxe Room (2 Beds)
Stayed in Nov 2023
Family
13 review
2.7/5
Posted on Dec 27, 2023
The advantage of the hotel is that it is very close to the subway station and has all kinds of restaurants nearby. What the hotel needs to improve is: the service front desk is on the 2nd floor, and the room accommodation is on the 3rd floor. There is no front desk on the 3rd floor and there is no one to look after it. There is no need to scan the room card when taking the elevator from the street on the first floor to the 3rd floor. Anyone can go directly to the room. There are many problems. Big safety hazard. The hotel's towels were untied and had several holes, and the sheets were also torn. They were still provided to guests in such a torn condition. This is a self-defeating hotel. A curtain should be installed on the glass partition wall in the bathroom, otherwise you will not be able to see anything when taking a shower.
Original TextTranslated by Google
Response from Property: Dear customers! We lock the elevator at night. The elevator cannot go directly to the third floor. Instead, you have to pass through the front desk on the second floor and register before you can go up to the room. If there is an abnormality in the monitoring, we have security guards to deal with it. You and your wife live in the same room with your 14-year-old child. We have provided screens for you to use. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities. , so that our services are increasingly improved, and you are welcome to visit us again.
Guest User
Standard Room (2 beds)
Stayed in May 2024
Other
6 review
2.6/5
Posted on Jun 3, 2024
First of all, it's okay to pay more than 200 yuan for a night without a window, but the glass next to the shower is leaking. After taking a shower, I walked out and saw water all under the bed.
Secondly, the hair dryer is too old. It's okay to be noisy, but it rotates really slowly. It's fixed. After taking a shower, I was sweating in the toilet while drying my hair. It was a waste of time.
Finally, there was a power outage when I stayed in a hotel. Damn, my home in a remote mountainous area didn't have a power outage. It's understandable that the circuit breaker tripped and I thought it would be fixed in a moment. I had to wait for at least half an hour. I was playing a game and suddenly my eyes went black and the network was disconnected. If there weren't two people living here, I would have thought it was a ghost.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, we are deeply sorry for the bad stay experience you have. We sincerely hope to get your understanding and thank you for pointing out the shortcomings in our work. We look forward to your stay next time and witness our growth together!
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2024
Business travelers
3 review
3.3/5
Posted on May 4, 2024
The room facilities are too old, and all kinds of traces of use are difficult to erase, which makes people feel creepy. It is very close to the subway entrance and very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, we are deeply sorry for the bad stay experience you have. We sincerely hope to get your understanding and thank you for pointing out the shortcomings in our work. We look forward to your stay next time and witness our growth together!
luying98413
Xiao She Japanese-Style Tatami Room
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 27, 2024
During the Canton Fair, I booked this hotel for my colleagues from other places.
My colleagues gave me feedback that the room was clean and nice, the transportation was convenient, and there was a subway station right outside the hotel.
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more and more perfect. Welcome to visit us again.
Guest User
Business Double Room
Stayed in Oct 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Nov 13, 2023
Close to the subway station, convenient for travel . . . . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying and sharing! As long as you are satisfied, we will be happy no matter how much effort we put in! Looking forward to your next stay! !
Guest User
Light Enjoyment Budget Single Room
Stayed in Mar 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Apr 22, 2024
Overall it's good, the location is good, there's a subway and it's convenient to eat around, suitable for short-term business trips, recommended
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more perfect. Welcome to visit us again.