Xingyi Chain Hotel Jiangxia Metro Station

Xingyi Chain Hotel Jiangxia Metro Station Reviews

Xingyi Chain Hotel Jiangxia Metro Station

Exit B, Jiangxia Metro Station, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
Xingyi Chain Hotel Jiangxia Metro Station
Xingyi Chain Hotel Jiangxia Metro StationXingyi Chain Hotel Jiangxia Metro StationXingyi Chain Hotel Jiangxia Metro Station
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Xingyi Chain Hotel Jiangxia Metro Station Guest Reviews

4.5/5
Good
703 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(703)
Positive reviews(677)
Reviews with photos/video(43)
Easy to get around(60)
Convenient location(54)
Close to metro(46)
Average sound insulation(24)
Friendly front desk staff(24)
Classy environment(18)
Perfect for business trips(6)
Stayed multiple times(2)
Negative reviews(26)
RLSW
Selected Room (2 beds)
Stayed in Nov 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Dec 24, 2024
This place is very clean, hotel staffs and cleaners are very polite, downstairs is Jiang Xia metro station exit A and Exit B, very convenient. Varieties of food within 100 metres.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again.
seb75
Standard Single Room
Stayed in Jul 2024
Couples
16 review
4.7/5
Amazing
Posted on Aug 23, 2024
Perfect location, exceptionally close to the subway, in a very lively district. Shops and restaurants abound. Nice staff!
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again.
Kamrun
Standard Single Room
Stayed in Sep 2024
Couples
1 review
4.5/5
Great
Posted on Nov 4, 2024
Exceptional Support, Beyond Expectations I've been incredibly impressed with the level of support I've received. They've consistently gone above and beyond to assist me
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again.
Emrash Ibrahim
Selected Room (2 beds)
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 5, 2024
strategic place ,near the train station ,also had access to malls and food market
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again.
Thabang Reginald
Premier Queen Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 5, 2024
It good. The lady at the reception desk even taught me some little Chinese phrases.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again.
mo83
Deluxe Double Room
Stayed in May 2024
Business travelers
14 review
3.2/5
Posted on Jun 5, 2024
The Recipientest girl very cold and not helpful, the security very nice man who was more welcoming and smiling 😀. Room smells mold and I had to keep the extraction fan on all night. Location is very good to where I need to be. You get for what you pay for!!
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again.
Hi
Standard Single Room
Stayed in Jun 2024
Solo travelers
121 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Great hotel to stay , nothing more to say just book , this hotel is very clean
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again.
Nathan Girma Tekletsadik
Standard Single Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 1, 2024
It's a good location and good customer service.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again.
Guest User
Standard Single Room
Stayed in May 2024
Solo travelers
11 review
3.0/5
Posted on Aug 29, 2024
It was ok. Nothing special. Good for the price. For short term stay.
Response from Property: Dear guest, thank you very much for your stay and detailed comments. It is the careful supervision of guests like you that enables us to constantly discover deficiencies in our work, make corrections and make progress.
Guest User
Standard 2-bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Good hotel and best location
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們店並給予好評!您的滿意就是對我們最好的肯定與激勵,我們致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨
CHUNG MENG HEE
Selected Room (2 beds)
Stayed in Jun 2023
Business travelers
5 review
3.7/5
Posted on Jul 26, 2023
Very good location that it is so near to the Underground train station at Exit 'A' and great shopping and eating places.
Response from Property: Hello dear guests! Thank you very much for choosing to stay in our store and giving us a favorable review! Your satisfaction is the best recognition and motivation for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again.
Anonymous User
Standard Single Room
Stayed in Jul 2023
Couples
5 review
5.0/5
Outstanding
Posted on Aug 22, 2023
Ghhjjjiiii
Response from Property: Hello dear guests! Thank you very much for choosing to stay in our store and giving us a favorable review! Your satisfaction is the best affirmation and motivation for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again.
Guest User
Standard Single Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The hotel is very close to Exit A and Exit B of Jiangxia Metro Station. The hotel's supporting facilities and services are very good, and the room is very comfortable. It is really a very good stay experience! I highly recommend everyone to stay here!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our store and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again.
Guest User
Standard Single Room
Stayed in Nov 2024
Solo travelers
1 review
2.2/5
Posted on Jan 20, 2025
Poor service and lost items I was very disappointed with the service at this hotel. After I checked out, I found that I had forgotten my headphones in the room. I returned to the hotel a month later to retrieve them, but the staff told me that they were gone and even sent me a mocking emoji, which is completely unacceptable behavior. I asked to see the CCTV footage and asked who cleaned the room after I checked out, but the hotel did not take any real action. Their attitude showed that they did not care about this matter at all. I did not contact the hotel before because I was abroad at the time and Chinese SIM cards did not work abroad, and I did not have the hotel's WeChat contact information. But this is not an excuse for them to ignore the problem. I have stayed in other hotels and always found the items I left behind even if I went back to pick them up months later. But here, my headphones "disappeared" inexplicably. I absolutely do not recommend this hotel. If you accidentally leave something behind, it is very likely that you will not be able to find it, and you may even encounter indifference and ridicule from the staff.
Original TextTranslated by Google
Response from Property: Hello, sir. First of all, we are very sorry and sympathetic for your lost items. What we want to explain to you here is that we did not find your headphones in the hotel room when you checked out, and when you came to look for it yesterday, the relevant department employees had already left work because it was late. Today, we have asked all the aunts in the housekeeping department and all the employees in the front office department, including security and management. In addition, we have arranged for the security brother to go upstairs to the room where you stayed and looked for it. It is true that your lost headphones were not found. Regarding monitoring here. The monitoring time of our hotel can only be retained for one month ago (the retention time of monitoring is in accordance with relevant national regulations). That is, today last month, when you reported the lost items to us, it has exceeded more than one month and almost one and a half months. From the time you lost the items until you found us yesterday, the hotel did not receive any feedback from you about the lost items, and we did not find any items left in the room when we checked out. Our hotel room sisters are all trained in relevant matters, and the left-behind items must be handed over to the front desk as soon as possible. Our front desk will contact the guests as soon as they receive the left-behind items, and then assist the guests to express or come to pick them up in person. I remember that we added each other on WeChat when you checked in. If there are any items left behind, we will definitely call you or notify you via WeChat as soon as possible. Since the hotel was established, our housekeepers have found countless items left in the rooms, such as expensive watches, jewelry rings, tablets, and mobile phones. Even if it is an insignificant item, we will contact the guest as soon as possible to assist in returning it. Finally, I sincerely apologize for not being able to help you find your item. If you need any assistance in the future, we will do our best to help you.
Wuxiaojiewu
Standard 2-bed Room
Stayed in Sep 2024
Booked for others
34 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Booked this for a colleague. It has become a designated accommodation for colleagues when they return to Guangzhou. There are really no pictures. Just make do with it. Hahahaha
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們店並給予好評!您的滿意就是對我們最好的肯定與激勵,我們致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨