Vienna Hotel (Chaozhou Ancient City People's Square)

Vienna Hotel (Chaozhou Ancient City People's Square) Reviews

Vienna Hotel (Chaozhou Ancient City People's Square)

Building 5, Hexie Bay, Fengchuan Road, Xiangqiao District, Chaozhou, Guangdong, 521000, ChinaView Hotel Details
Vienna Hotel (Chaozhou Ancient City People's Square)
Vienna Hotel (Chaozhou Ancient City People's Square)Vienna Hotel (Chaozhou Ancient City People's Square)Vienna Hotel (Chaozhou Ancient City People's Square)
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Vienna Hotel (Chaozhou Ancient City People's Square) Guest Reviews

4.7/5
Outstanding
3367 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3367)
Positive reviews(3317)
Reviews with photos/video(1093)
Friendly front desk staff(621)
Classy environment(259)
Delicious breakfast(200)
Large rooms(162)
Convenient parking(141)
Located downtown(80)
Easy to call taxis(40)
Has rooms for families(14)
Negative reviews(50)
Teck Sheng
Superior Double Room
Stayed in Dec 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Hotel is located at a very good location. Excellent service from front desk staff and they were very kind to provide free room upgrade and breakfast. Rooms were spacious and clean, also big TV screen. Breakfast was a good spread of local and western cuisine.
Response from Property: Dear guests, we are overjoyed to see such a wonderful review from you! The hotel's location is the result of our careful location and hope to bring convenience to your travel. The front desk partners can provide you with upgrades and breakfast benefits, and surprise you with intimate service, which is the pride of our team. Your love for the cleanliness and spaciousness of your room, the large screen TV, and your compliments on the rich breakfast make us feel that we have received the most reward. We look forward to your next visit, and we will continue this wonderful experience and create a more memorable stay for you!
PWLee
Superior Double Room
Stayed in Nov 2024
Couples
5 review
3.7/5
Posted on Dec 16, 2024
Perhaps the location is bit far from the city center. Nevertheless, it is acceptable with good services of car hailing didi. The hotel staff are excellent, for example Ms. Alice. She was very patient in explaining to us the wifi issue and restaurants.
Response from Property: Dear guests, Thank you very much for reading your comments, I am sure that what I did is not good enough, Alice is very eager to know what is not enough, I look forward to you giving us the opportunity to rectify, your suggestions are very important to us, we look forward to you getting in touch with Alice, so that we can listen to your suggestions, I wish you a happy life!
Guest User
Superior Double Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Price related is good, food OK, if you paid this price, clean and tidy is qualifly
Response from Property: Dear guest: Hello, thank you for your visit and sincerely thank you for your love and recognition of all aspects of the hotel. We are very touched that you remember the good time here. It is our duty to provide guests with a wonderful stay experience. Responsibility, we are deeply honored to receive your praise. At the same time, we are also motivated to move forward. We hope to have more opportunities to serve you and look forward to your visit again!
LeeAnthony
Deluxe Room (2 Beds)
Stayed in Oct 2024
Couples
7 review
4.5/5
Great
Posted on Nov 7, 2024
This hotel is clean and neat. The staff is very friendly. The breakfast is simple and nice. For businessman and getaway is very suitable.
Response from Property: Dear guest: so thank for you evaluate carefully !we are so great can serve for you ,you same sunshine give us power to work ,we look for awark to see you and serve for you again ~hope next time can have 5 stars when you stay our hotel !thank you too much !
Guest User
Superior Double Room
Stayed in Oct 2024
Couples
11 review
4.2/5
Very Good
Posted on Nov 4, 2024
A clean and comfortable hotel to stay. Location is little far from shopping and tourist streets. No safe in the room. Receptionists are helpful. Reasonable price.
Response from Property: Dear guests, hello! After reading your comments, we are very sad that we could not give you a satisfactory check-in experience, which is our biggest regret. The hotel is located in the city center, and there is a Darunfa shopping mall about an eight-minute walk next to it. It takes about ten minutes by taxi from Tourism Street. Regarding the question you raised, Xiaowei will also actively give feedback to the leader. I really hope you can give Xiaowei a chance to choose to stay in the hotel again. Please contact Xiaowei. Xiaowei will give priority to you. I look forward to giving you a different check-in experience. I apologize to you again! I wish you a happy life!
Goh KC
Superior Double Room
Stayed in Mar 2024
Family
27 review
4.0/5
Very Good
Posted on Apr 23, 2024
Hotel is clean, well kept and comfortable but has no fridge. The staff is friendly and helpful. There are many hotel around there. The room tariff is slightly on the high side.
Response from Property: Dear guest: so thank for you evaluate carefully !About the fridge ,only executive suite can have .so sorry for that ,we are so great can serve for you ,you same sunshine give us power to work ,we look for awark to see you and serve for you again ~hope next time can have 5 stars when you stay our hotel !thank you too much !
Yeoh BM
Superior Double Room
Stayed in Mar 2024
Couples
2 review
4.2/5
Very Good
Posted on Apr 23, 2024
Clean hotel ,good counter staff who have been very helpful .The premise looks above its current ratting. The room is top class clean.
Response from Property: Dear guest: so thank for you evaluate carefully !we are so great can serve for you ,you same sunshine give us power to work ,we look for awark to see you and serve for you again ~hope next time can have 5 stars when you stay our hotel !thank you too much !
CONG PHU
Deluxe Room (2 Beds)
Stayed in Mar 2024
Business travelers
24 review
4.0/5
Very Good
Posted on Apr 16, 2024
The hotel is quite old-fashion. Good breakfast and location is quite easy to transport.
Response from Property: Dear guest: so thank for you evaluate carefully !we are so great can serve for you ,you same sunshine give us power to work ,we look for awark to see you and serve for you again ~hope next time can have 5 stars when you stay our hotel !thank you too much !
Mui Yong
Deluxe Room (2 Beds)
Stayed in Dec 2023
Couples
1 review
4.5/5
Great
Posted on Jan 4, 2024
Very nice to be given a free upgrade. Very friendly service. Thank you 工号16你的服务喔。
Response from Property: Dear guest: so thank for you evaluate carefully !we are so great can serve for you ,you same sunshine give us power to work ,we look for awark to see you and serve for you again ~hope next time can have 5 stars when you stay our hotel !thank you too much !
KennyTham
Deluxe Double Room
Stayed in Feb 2024
Solo travelers
72 review
4.2/5
Very Good
Posted on Apr 8, 2024
Nice hotel to stay. Only inconvenience is the access to the underground carpark, which is shared with the private estate beside. Not easily visible to hotel guest drivers.
Response from Property: Dear guest: so thank for you evaluate carefully !we are so great can serve for you ,you same sunshine give us power to work ,we look for awark to see you and serve for you again ~hope next time can have 5 stars when you stay our hotel !thank you too much !
Hiang
Superior Double Room
Stayed in Feb 2024
Couples
24 review
3.5/5
Posted on Mar 25, 2024
Good location for bus transfer to railway station. Hotel staff are friendly and helpful. Good breakfast . Happy with the service provided.
Response from Property: Dear guest: so thank for you evaluate carefully !we are so great can serve for you ,you same sunshine give us power to work ,we look for awark to see you and serve for you again ~hope next time can have 5 stars when you stay our hotel !thank you too much !
sk
Deluxe Double Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Excellent location and services. Front desk staff badge number 16 provided us with friendly and excellent service
Response from Property: Dear guest: Hello, thank you for your visit and sincerely thank you for your love and recognition of all aspects of the hotel. We are very touched that you remember the good time here. It is our duty to provide guests with a wonderful stay experience. Responsibility, we are deeply honored to receive your praise. At the same time, we are also motivated to move forward. We hope to have more opportunities to serve you and look forward to your visit again!
Yeow Woon
Business Smart Room (2 Beds)
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on Jun 5, 2024
Friendly and helpful front desk staffs.
Response from Property: Dear guest: so thank for you evaluate carefully !we are so great can serve for you ,you same sunshine give us power to work ,we look for awark to see you and serve for you again ~hope next time can have 5 stars when you stay our hotel !thank you too much !
Alice Mok
Superior Double Room
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Excellent service from the counter staff to the manager. They are very helpful and go beyond their duty to assist when we encountered paymnet issues. Great place to stay!
Response from Property: Dear guest ! so thanks for your evaluate to us ,we are so pleasure can servise for you ,you are so kind for us ,Best wishes for your !look forward you are come to our hotel again !
Ow Shaw Foong
Deluxe Double Room
Stayed in Jun 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 14, 2024
Good for a short visit
Response from Property: Dear guests, thank you for your visit, we will continue to work hard, hope to provide you with a better experience, look forward to the next time you can get your five-star praise, wish you a pleasant journey!