Fraser Suites Guangzhou

Fraser Suites Guangzhou Reviews

Fraser Suites Guangzhou

No.232-2 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620, ChinaView Hotel Details
Fraser Suites Guangzhou
Fraser Suites GuangzhouFraser Suites GuangzhouFraser Suites Guangzhou
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Fraser Suites Guangzhou Guest Reviews

4.7/5
Outstanding
1059 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1059)
Positive reviews(1035)
Reviews with photos/video(204)
Convenient for shopping(110)
Easy to get around(105)
Perfect for kids(47)
Close to metro(43)
Friendly front desk staff(32)
Stayed multiple times(19)
Many dining options(17)
Great swimming pool(10)
Negative reviews(21)
Guest User
Studio Executive King
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 8, 2025
Service is top notch! Convenient location. V complete amenities in the room. Best hospitality so far among all the accommodations that I’ve stayed. Room a bit dated & need a smart TV.
Response from Property: Dear guest,Greetings from Fraser Suites Guangzhou !First and foremost, I would like to thank you very much for choosing Fraser Suites as your home in Guangzhou and also for taking your precious time to complete our on-line guest survey.It is thoroughly appreciated that you found our overall products and services are excellent. As for the room conditions and TV model, we have addressed this matter of your concerns to our management team for improvement. We will have the pleasure of welcoming you back in the future.Thank you and best regards,Ruby WirjonoGeneral Manager
Eatsleepkopi
Two Bedroom Executive-2 Double
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 26, 2025
I cannot praise Fraser Suites Guangzhou enough—it was, without a doubt, one of the best hotel experience I’ve had. From the moment I arrived, the staff went above and beyond to make me feel welcome. They were incredibly kind, attentive, and always ready to assist with a smile. The rooms were spacious, clean, and beautifully designed, offering everything I needed for a comfortable and luxurious stay. Additionally, the hotel’s location is perfect—it’s conveniently close to shopping malls, restaurants, and eateries, making it easy to explore the city. I will absolutely stay here again on my next trip to Guangzhou. I highly recommend it to anyone visiting the city.
Response from Property: Dear guest, thank you for choosing Guangzhou Fraser Suites. Thank you for your valuable comments and high evaluation. We are very happy to know that you are satisfied with your stay and our service. We are committed to providing guests with a comfortable stay environment and experience. The apartment is conveniently located and the room facilities are complete. It is the best choice for business travel accommodation and we look forward to your stay again. Ruby Wirjono General Manager
Lay Hui
Studio Deluxe Twin
Stayed in Jan 2025
Travel with friends
1 review
3.7/5
Posted on Feb 16, 2025
The place is clean except the toilet roll position is Abit awkard and difficult to use. My friend fall in the lobby because there is a pool of water. The service staff was prompt in giving us a free transport to airport. Overall pleasant stay. Like the free coffee and biscuit in the lobby.
Response from Property: Dear guest, Greetings from Fraser Suites Guangzhou! First and foremost, we would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. We offer our apology for the unpleasant situation of your friend fell dwon incident. We have investigation and found that your friend has fell down at 25/F lift landing area but not in the lobby, cause by the one of our guest mistakenly dropped the water on the floor andwithout inform us to clean, unfortunately your friend fell down with this water, hope your friend would get well soon. As for the toilet roll position in the restroom was a bit inconvenience, We have addressed this matter of your concerns housekeeping department and engineering team for improvement. Once again, thank you for giving us the opportunity to improve upon our room conditions by providing us with your valuable comments. It has been a pleasure to have been of service to you and we look forward to welcoming you back at Fraser Suites Guangzhou. Regards, Ruby Wirjono General Manager
Anonymous User
Studio Deluxe Twin
Stayed in Dec 2024
Family
23 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Very great location, easy access to mall, so many restaurant right in front of the hotel. Can go everywhere very easily. Nice room condition, best hotel
Response from Property: Dear guest, thank you for choosing Guangzhou Fraser Suites. Thank you for your valuable comments and high evaluation. The apartment has a superior location, convenient transportation, and complete room facilities. It is the first choice for business travel accommodation. I look forward to your stay again. Ruby Wirjono General Manager
Guest User
Two Bedroom Executive-2 Double
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Very nice hotel. Very huge room. The kitchen utensils are very nice quality. I got no complaints in this hotel.
Response from Property: Dear guest: Greetings from Fraser Suites Guangzhou! First and foremost, we would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. We will have the pleasure of welcoming you back in the future. Thank you and best regards, Ruby Wirjono General Manager
travelLoh
Two Bedroom Executive-2 Double
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Wonderful location. Its near to popular malls and for those who are with teens. this is a good place. Young and old will be able to find things to see here. Food choices are just everywhere.
Response from Property: Dear guest:Greetings from Fraser Suites Guangzhou!First and foremost, we would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. We will have the pleasure of welcoming you back in the future.Thank you and best regards,Ruby WirjonoGeneral Manager
Guest User
Two Bedroom Executive-2 Double
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Mar 2, 2025
Good service and very nice location with easy shopping
Response from Property: Dear guest: Greetings from Fraser Suites Guangzhou! First and foremost, I would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. We will have the pleasure of welcoming you back in the future. Thank you and best regards, Ruby Wirjono General Manager
Guest User
Studio Executive King
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Pro: Good location. Near to many shopping malls with walking distance. Hotel is right above Wan Ling Hui hotel. Near to Canton tower. Service is good and room is clean. Cons: If want to go to Beijing road by train will take 30min with more than 2 transits but by cab is 15min during off peak hour.
Response from Property: Dear guest, thank you for staying with us at Fraser Suites Guangzhou and sharing your valuable comments. We appreciate your positive comments and look forward to welcoming you back in near future. Ruby Wirjono General Manager
Lizzie_8181
Two-Bedroom Executive -1 Double&Twin
Stayed in Oct 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 18, 2024
Location superb, in the middle of 3 malls & underneath the nearest mall is MRT. Beside the hotel is a lot of local eateries that served eel, chicken, vegetables etc. The hotel is very safe despite being linked to the Onelink mall directly by 2 gated doors (room keycard can open access). The Onelink mall serves shops like Massimo Dutton & local brands too. We booked a Fraser suite with 2 bedrooms that enabled us to drop off the shopping bags easily. The lobby concierge at level 1 helped receive our pre-booked taobao packages & even delivered them to our room. We bumped into several Singaporeans here. In terms of modern furnishing, this GZ Fraser Suites hotel was built 11 yrs ago so the curtains are not automated however the toilets all come with auto bidet spray. Staff is polite & service is relatively prompt. The aircon in the master bedroom was suddenly blowing cold air then stopped then restarted cold air blowing through the night. After we adjusted the fan speed, the above problem largely resolved.
Response from Property: Dear guest: Greetings from Fraser Suites Guangzhou! First and foremost, I would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. We will have the pleasure of welcoming you back in the future. Thank you and best regards, Ruby Wirjono General Manager
BBM.1989
Studio Executive King
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 9, 2024
We had a great stay at Fraser Suite Guangzhou Hotel. Staff were very helpful and have great sevice mind. We forgot some clothes at the previous hotel in Shanghai. Staff at Fraser helped me to contact the previous hotel and dealt with them for me. I didn't have to do anything. The Internet was great. You can use their internet for google , youtube, and facebook. This hotel made us feel like home away from home. Will definitely come back again .
Response from Property: Dear guest, Greetings from Fraser Suites Guangzhou ! First and foremost, I would like to thank you very much for choosing Fraser Suites as your home in Guangzhou and also for taking your precious time to complete our on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. I am more than glad to share your compliments with our team members who will be delighted to be recognized in such friendly manner. We will have the pleasure of welcoming you back in the future. Thank you and best regards, Ruby Wirjono General Manager
Dadadap
Studio Deluxe Twin
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Travel with family and booked 3 rooms with Fraser Suites. Room is big and there’s a mall linked to the service apartment. Service is top notch and they went above and beyond by sending a birthday cake to our room on my mom’s birthday. Thank you for the fantastic service. Would definitely stay again.
Response from Property: Dear guest, Greetings from Fraser Suites Guangzhou ! First and foremost, I would like to thank you very much for choosing Fraser Suites as your home in Guangzhou and also for taking your precious time to complete our on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. I am more than glad to share your compliments with our team members who will be delighted to be recognized in such friendly manner. We will have the pleasure of welcoming you back in the future. Thank you and best regards, Ruby Wirjono General Manager
Yang
Two-Bedroom Executive -1 Double&Twin
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Best choice in Canton.
Response from Property: Dear guest 甜蜜轰炸机:Greetings from Fraser Suites Guangzhou!First and foremost, we would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. We will have the pleasure of welcoming you back in the future.Thank you and best regards,Ruby WirjonoGeneral Manage
Kit78
Studio Deluxe King
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Just below hotel is the metro station and is very convenient. The hotel surrounding has very high end luxury store such as Louis Vuitton which is just 500m away. The breakfast buffet even offer a selection of mooncake and assorted cookies to celebrate mid-autumn festival.
Response from Property: Dear guest:Greetings from Fraser Suites Guangzhou!First and foremost, I would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. We will have the pleasure of welcoming you back in the future.Thank you and best regards,Ruby WirjonoGeneral Manager
Uniquely Travel
Studio Executive King
Stayed in Feb 2025
Couples
80 review
4.7/5
Amazing
Posted on Mar 8, 2025
Nice view of the city. Hotel is high level so is generally quiet even though it is at the city center. Clean hotel, friendly staff. One of my top choices for hotel whenever i go to Guangzhou!
Response from Property: Dear guest, Greetings from Fraser Suites Guangzhou! First and foremost, we would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. We will have the pleasure of welcoming you back in the future. Thank you and best regards, Ruby Wirjono General Manage
Hanan Mohammed
Two Bedroom Executive-2 Double
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 28, 2025
It was one of the Best experiences I have 💕💕💕 amazing staff.. luxurious & comfortable room .. quick check-in/out .. hotel location near 3 biggest Malls ..pickup service from and to the Airport , for sure it will be my must stay in Hotel فندق ينفع للعرب خصيصا انه الغرفة مجهزة بمطبخ متكامل و يوجد شطاف في دورات المياه الغرف مريحة و فخمة .. اهتمامهم بدين الإسلام حيث انهم موفرين اوقات الصلاة و اتجاه القبلة .. سرعة في تسجيل الدخول و الخروج بالإضافة إلى انه الامان جدااا عالي و موظفين الفندق جدا متعاونين و بأي طريقة يحاولون يساعدونك صدق الفندق رقم ١ في كوانزو ♥️♥️
Response from Property: Dear guest,Greetings from Fraser Suites Guangzhou !First and foremost, I would like to thank you very much for choosing Fraser Suites as your home in Guangzhou and also for taking your precious time to complete our on-line guest survey.It is thoroughly appreciated that you found our overall products and services are excellent. I am more than glad to share your compliments with our team members who will be delighted to be recognized in such friendly manner.We will have the pleasure of welcoming you back in the future.Thank you and best regards,Ruby WirjonoGeneral Manager