My Hotel

My Hotel Reviews

My Hotel

No. 263 Shiquan Street, Gusu District, Suzhou, Jiangsu, 215000, ChinaView Hotel Details
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My Hotel Guest Reviews

4.5/5
Good
420 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(420)
Positive reviews(398)
Reviews with photos/video(227)
Classy environment(41)
Easy to get around(30)
Friendly front desk staff(21)
Garden view(10)
Close to scenic area(9)
Perfect for business trips(6)
Stayed multiple times(4)
Excellent TV(2)
Negative reviews(22)
Sandro
Elegant Double Room
Stayed in Oct 2024
Solo travelers
51 review
4.7/5
Amazing
Posted on Nov 26, 2024
Great location in commercial street. Particular room with bathtub and skylight. Simple and nice.
Response from Property: Dear guest, thank you for choosing and staying at Maihe Hotel. We are located in the bustling area of ​​the city center with convenient transportation. It is an honor to receive your recognition. We hope that our perfect facilities and thoughtful service can bring you a good mood during your stay. We look forward to your visit again. I wish you a happy life!
gnatzinger
Cozy Queen Room
Stayed in Jul 2024
Solo travelers
3 review
3.2/5
Posted on Aug 31, 2024
Good location, decent price. Unfortunately the room felt and smelt very moist. I couldn't turn on the ac because of the unpleasant moist smell coming from it
Response from Property: 尊貴的賓客,感謝您選擇麥禾酒店。江南夏季的氣候是比較濕熱的,您定的雖然是無窗房,但每個客房我們都貼心配備了空氣凈化器,而且空調每週都有清洗,入住期間如果有任何問題可以隨時聯繫24小時前台,我們將竭誠為您服務,祝您旅途愉快!
Jeremy
Boutique Double Room
Stayed in Sep 2023
Couples
22 review
4.2/5
Very Good
Posted on Oct 30, 2023
Location is outside the main tourist areas which I enjoyed but may not be for everyone. Area was very nice with many shops and close to Garden of Nets. Service was great. Answered all of my questions eveb with the language barrier and even located something I left behind and notified me immediately. Room was very clean and very spacious. Would Recommend.
Response from Property: Dear distinguished guest, thank you for choosing and staying at the Maihe Hotel. Welcome to the beautiful Suzhou, hoping that the scenery and people here can leave you with a beautiful memory. Welcome back and wish you a pleasant journey!
Aleks
Elegant Double Room
Stayed in Mar 2023
Couples
38 review
4.7/5
Amazing
Posted on May 1, 2023
We enjoyed our stay. Hotel can fix some small problems because some things look old and should be repaired. First hotel has no tea bags for clients, just bottled water
6/10
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
HYEON SEOK
Elegant Double Room
Stayed in Jun 2023
Solo travelers
4 review
4.0/5
Very Good
Posted on Jul 25, 2023
It was very nice bathtub, and Services was very good enough
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Garden-view Multi-level Suite
Stayed in Jan 2023
Business travelers
4 review
4.7/5
Amazing
Posted on Apr 23, 2023
was goid
Response from Property: 尊敬的賓客,感謝您選擇併入住麥禾酒店,您的滿意是對我們最大的鼓勵,期待您的下次光臨,祝生活愉快。
Guest User
Duplex Family Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Satisfied, the location is great, not too far, not too close to traffic. The room is great, the baby likes this duplex very much, the bed is big, and there are two bathrooms.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing and staying at Maihe Hotel. Your satisfaction is the greatest encouragement to us. We hope to bring you a warm and wonderful stay experience. Welcome to come again. I wish you a happy new year and all the best!
Guest User
Cozy Queen Room
Stayed in Dec 2024
Solo travelers
3 review
1.0/5
Posted on Jan 17, 2025
The room was dirty and smelly, the air conditioner was very loud, the network kept failing, the front desk staff had a bad attitude, when I asked him if there was any way to overcome it or change the room, he said every room in the hotel was like this
Original TextTranslated by Google
Response from Property: Dear Ms. TRAN, first of all, thank you for choosing Maihe Hotel and placing an order to stay for another night after staying for one night. I believe there is a reason for you to stay longer. Our hygiene conditions have always been well received by our guests. You booked a room without windows. If you are more concerned about lighting and air circulation, it is recommended that you book our other room types with windows. As for the Internet, the front desk staff also patiently informed us of the relevant usage. We deeply regret your dissatisfaction. I wish you happiness every day!
Guest User
Tatami Panoramic Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The service is very good, the front desk lady and brother are very enthusiastic, and the balcony view is great!!!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Maihe Hotel. We are honored to receive your favor and love. It is our primary goal to let guests enjoy a warm and comfortable accommodation environment and professional and sincere service. We look forward to your visit again and wish you a pleasant journey and all the best!
Guest User
Elegant Double Room
Stayed in Dec 2024
Couples
9 review
4.8/5
Amazing
Posted on Jan 8, 2025
I have stayed here many times and I am always satisfied. The location and the room are very good. It is a very cost-effective choice
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Maihe Hotel. Your recognition is our driving force for progress, and satisfying you is our service tenet. We will strive to provide more meticulous and thoughtful services so that you can feel our enthusiasm and caring. We sincerely look forward to your visit again and wish you a pleasant journey and all the best!
Guest User
Elegant Double Room
Stayed in Dec 2024
Business travelers
5 review
4.6/5
Great
Posted on Jan 5, 2025
There is a bathtub in the room that you can use. The service at the front desk is friendly. Overall it’s okay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing and staying at Maihe Hotel. Your satisfaction is our greatest encouragement. We hope it can bring you a warm and wonderful stay experience. We welcome you to come again and wish you all the best!
Guest User
Elegant Double Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The room is warmly decorated. You can enjoy a bath in the big bathtub in the cold winter. There is a terrace garden next to the room. You can enjoy the warm winter sun, drink tea and chat, and look into the distance. It is a good experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Maihe Hotel. We are honored to receive your love and recognition. We will continue to work hard and look forward to providing you with a better stay experience next time. I wish you a pleasant journey and all the best!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 24, 2024
There is no gym but other facilities in the room are very good, kettle, air purifier and other facilities are all branded, the front desk sister is also very capable
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Maihe Hotel. Your recognition is our driving force for progress, and satisfying you is our service tenet. We will strive to provide more meticulous and thoughtful services so that you can feel our enthusiasm and caring. We sincerely look forward to your visit again and wish you a pleasant journey and all the best!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The room is in a good location, very convenient on Shiquan Street Sanitation: Good The front desk upgraded the room Service: Thoughtful
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time during your trip. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a pleasant journey and all the best!
zxhuhu
Standard 2-bed Room
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 19, 2024
This hotel is very cost-effective, the rooms are spacious and bright, and the air conditioning is powerful in winter. The transportation is convenient. There is a bus stop at the door, and Shiquan Street, as a scenic street, is quiet in the bustling city.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time during your trip. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a pleasant journey and all the best!