Hampton by Hilton Guangzhou Zhujiang New Town Reviews
Hampton by Hilton Guangzhou Zhujiang New Town
No.495 West of Huangpu Avenue, Tianhe District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
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Hampton by Hilton Guangzhou Zhujiang New Town Guest Reviews
4.6/5
Very Good
4200 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(4200)
Positive reviews(4064)
Reviews with photos/video(328)
Friendly front desk staff(354)
Delicious breakfast(352)
Easy to get around(221)
Many amenities(125)
Perfect for business trips(98)
Convenient parking(78)
Stayed multiple times(40)
Located downtown(30)
Negative reviews(134)
Hassan
Cozy Room (2 Beds)
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 28, 2025
Had some smell in the room when we first checked in. But they offered to change rooms and I would say ut was a much better room. Always around to help and I greatly appreciate their service. Would definitely recommend and will stay in the same hotel next time too! Cheers to the front desk and restaurant staffs. 😊
Response from Property: 尊敬的客人,您的簡短的滿五分的好評,卻如深夜的一杯醇美咖啡,讓歡小朋意猶未盡,一天的疲憊都消失殆盡了呢!期待您的再次光臨,歡小朋肯定每天倍兒精神!----動力滿滿的歡小朋!
Osipova O.
Superior Double Room
Stayed in Jan 2025
Couples
3 review
3.7/5
Posted on Feb 9, 2025
We stayed only for one night with my husband while traveling, we had a flight from Guangzhou. The hotel is quite near Canton tower. Breakfasts are good. But the room smelled like a cigarette even though it was smoking not permitted room. And the overall the room was not clean enough. I stayed at Hampton Zhuhai last year, the hotel services and amenities were better. Thank you.
Response from Property: 尊敬的客人,您好!非常感謝您選擇併入住希爾頓歡朋珠江新城店,我們深感榮幸。得知您對我們的早餐和酒店位置表示認可,我們倍感欣慰。同時,對於您在入住期間遇到的煙味和衞生方面的問題,我們深感抱歉,並承認這是我們的失責。我們始終將客人的滿意度放在首位,對於房間的清潔和衞生更是有着嚴格的標準和要求。這次未能達到您的期望,我們感到非常遺憾。如果當時您發現問題時能及時聯繫我們歡小朋,我們會立即為您更換新的房間,確保您的住宿體驗不受影響。再次向您表示誠摯的歉意,並請您相信我們會從這次經歷中吸取教訓,加強對房間清潔和衞生的檢查與監督,確保類似問題不再發生。我們真誠地期待您下次光臨希爾頓歡朋珠江新城店,讓我們有機會用更加優質的服務和完美的住宿體驗來彌補這次的不足。相信在不久的將來,您會看到一個更加出色的我們。祝您生活愉快,萬事如意!
Thomas
Business Queen Room
Stayed in Jun 2024
Business travelers
57 review
4.0/5
Very Good
Posted on Jul 9, 2024
The hotel is centrally located, thus the traffic noises is a bit serious. Despite of this noisy environment, there are lots of restaurants nearby within walking distance. Room is clean n tidy. Staff are friendly. Breakfast buffet is upto standard.
Response from Property: Thank you for sharing the feeling of staying, the growth of Huanxiaopeng is inseparable from your encouragement and recognition. Huan Xiaopeng noticed that you did not give 5 points all praise Oh, presumably we still need to progress and improve the space, say a hundred achievements further! We will continue to work hard with your encouragement and support, I believe we will do better! We sincerely welcome you to visit Hilton Joy Inn Guangzhou Zhujiang New Town in the near future. ---- continuous efforts to Huan Xiaopeng
ARTEM888
Business Queen Room
Stayed in Nov 2024
Travel with friends
107 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Firm 4 stars hotel! Good breakfast and clean rooms, service was perfect, from the taxi door opening to the door of your room, free help, and nobody is expecting tips like in other countries.
Response from Property: 親愛的朋友你好,感謝您對廣州珠江新城希爾頓歡朋酒店的好評和喜愛!非常高興您對歡小朋服務的稱讚。出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標。我們會不斷努力,令旅途盡善盡美。期待再次入住歡朋酒店!歡小朋期待您的再次光臨。----親切友好的小朋
CHEE CHENG
Superior Twin Bed Room
Stayed in Feb 2025
Business travelers
2 review
4.0/5
Very Good
Posted on Mar 24, 2025
good location and surrounding many think to eat as well.
Response from Property: Hello, dear guest~ Thank you very much for your comments and praise! Maybe Huan Xiaopeng did not do well enough and did not get your full 5 points, but Huan Xiaopeng will continue to work hard. The full satisfaction of the guest official is the source of strength for Huan Xiaopeng. Next time Huan Xiaopeng will definitely win more five-point praise from the guest official. I look forward to your next stay~! —————— Responsible for your happy kid
Michele
Cozy Room (2 Beds)
Stayed in Jan 2025
Business travelers
1 review
3.2/5
Posted on Feb 13, 2025
Big place, breakfast OK but it could be better. bad coffee.
Response from Property: 尊敬的賓客,您好!非常感謝您選擇併入住希爾頓歡朋珠江新城店,同時對您在入住期間未能得到完全滿意的體驗,我們深感歉意並高度重視,酒店自助早餐包含中西式餐點,本地特色現煮湯粉,牛奶、果汁、豆漿、咖啡等等,咖啡種類使用希爾頓歡朋品牌意大利咖啡豆現磨,沒能讓您滿意是我們做得還不夠好,酒店會持續升級種類和口味,希望您能再次光臨品味,我們一定給您帶來不一樣的體驗,一直在努力的歡小朋。
MASASHI
Business Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
They provide good service. I was able to come from Tokyo for business trip. I always choose Hampton Hilton with peace of mind. I will come back again. Thank you.
Response from Property: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Hampton by Hilton Zhujiang New Town can leave you with a good memory. I look forward to your next visit and wish you all the best. ---- Warm-hearted Xiaopeng
Vel_c
Deluxe Triple Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Acceptable location for us with great amenities and vast selection of breakfast. 👍🏻
Response from Property: Dear guests, hello!Thank you very much for your feedback. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
CP
Business Queen Room
Stayed in May 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Great hotel and good view from room
Response from Property: Seeing your praise, Huan Xiaopeng is very shy! It is our greatest honor to serve you well. What is even more gratifying is that we can bring you warmth during your journey and accompany you to spend more happy time. Good times are always short, and I sincerely look forward to your coming again, my friend. -------------Looking forward to seeing you, Huan Xiaopeng
Prioto1983
Cozy Double Room
Stayed in Jan 2025
Travel with friends
2 review
4.5/5
Great
Posted on Feb 18, 2025
Very well located good price with a nice rooms
Response from Property: 親愛的客官您好~還是非常感謝您的點評和誇獎呀!可能歡小朋做的還不夠好沒能得到您的滿5分好評,不過歡小朋會繼續努力呢。客官滿滿的滿意就是歡小朋的力量源泉,下一次歡小朋一定會贏得客官的更多的五分好評噠,期待您的下次入住喲~!———— 恭候您的歡小朋
JamesChenJin
Cozy Double Room
Stayed in Oct 2024
Couples
134 review
5.0/5
Outstanding
Posted on Nov 10, 2024
clean,good location and good services, reasonable price, 小娜和小夕服务好
Response from Property: Thank you dear guest, your affirmation is our driving force to keep moving forward! Huan Xiaopeng has been working hard! Our hotel is very cost-effective and the location is very convenient. If you have any questions during your stay, you can contact our friends at any time, hehe. . . Looking forward to your next stay - lovely little Huan
BAKLAN
Business Queen Room
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 18, 2024
It’s standard hotel, with adequate western standards, room is clean, not old. Bad is comfortable.
Breakfast is ok, but with very limited choice of western food. Coffee only one type
Response from Property: Dear friends, thank you very much for choosing hampten by Hilton Guangzhou Pearl River New Town Hotel, thank you for all aspects of our hotel recognition. Hotel is located in Tianhe Gangding subway station near exit D, convenient transportation, surrounding facilities. We are very happy to receive your full evaluation of our brand, but also thank you for your support of Friends Brand, your support and encouragement is our continuous development and forward momentum ~ ~ look forward to meeting you next time!
Jinnie S.
Joyful Twin Room
Stayed in May 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Jun 18, 2024
Staffs are good. Very helpful and service minded. Breakfast is good. The room is clean and tidy. The location is ok. Near Mcdonald and many local food shops. but a bit far from metro station. Taxi to canton fair takes around 15 mins.
Response from Property: Thank you for sharing your stay experience, we can not grow without your encouragement and recognition. We note that you did not give 5 points to all praise oh, presumably we still have the need to improve and improve the space a hundred feet further progress! We will continue to work with your encouragement and support, I believe we will do better! We sincerely welcome you again in the near future to come to Hampton by Hilton Guangzhou Pearl River New Town Hotel!
Guest User
Joyful Twin Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 25, 2024
Visit GuangZhou & join a tour to a trip with friends. Love the location, amenities & friendliness of the staff.
Response from Property: We are very glad that you had a pleasant stay at Hampton by Hilton Zhujiang New Town. Your satisfaction and good comments are our greatest pride. We will take your suggestions and feedback as an important reference to improve service quality and facilities. Thank you for your support and enthusiasm, and hope to serve you again!
Guest User
Superior Twin Bed Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 24, 2024
location is convenient and staffs are very nice. Especially Ella's is very helpful. It was a very pleasant stay.
Response from Property: We are very glad that you had a pleasant stay at Hampton by Hilton Zhujiang New Town. Your satisfaction and good comments are our greatest pride. We will take your suggestions and feedback as an important reference to improve service quality and facilities. Thank you for your support and enthusiasm, and hope to serve you again!