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Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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Negative reviews(129)
Dr.夏天
Delicate Double Bed Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
It was a wonderful experience. We had a good time. Room beds was cery comfortable. 👍👍👍
张易宏很感谢
Response from Property: 親親~非常感謝您的入住與讚賞 !很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨 !歡迎您常回家哦,祝生活愉快
Stella06
Delicate Twin Room
Stayed in Mar 2024
Family
4 review
4.0/5
Very Good
Posted on Apr 7, 2024
Our stay at the hotel was pleasant, I really dont have any complains. The only thing was the language but that too wasn't a problem. Breakfast was good.
Response from Property: Dear customers, thanks for your affirmation of our hotel, we want to provide you with the best service,best wish to you!
Noah
Queen Room
Stayed in Mar 2024
Business travelers
1 review
3.5/5
Posted on May 6, 2024
Location was a bit off the beaten path. Neighborhood was not the nicest. No english speaking staff.
Room was nice.
Response from Property: Distinguished guests: Hello! The hotel is located near the Nancun Wanbo Business Circle, surrounded by Wanda Plaza, Food Golden Street, Four Seas City, Panyu Tee Mall and other shopping centers, such a location for guests to eat, live, travel, entertainment, shopping to provide great convenience, We will also be more quality service to make up for the lack of this, we hope you continue to pay attention to and support us. Thank you again for your review. I sincerely look forward to seeing you again.
Guest User
Delicate Double Bed Room
Stayed in Jan 2024
Family
1 review
1.5/5
Posted on Feb 19, 2024
No hot water during shower 洗澡時沒有熱水
Requested an extra towel during check-in but no response. 取放時要求額外一條毛巾但沒有理會
The cleaner locked our door and ask for our check out time for her to do the cleaning, after a few minutes, the receptionist also called up to remind us we had 30 minutes left before the check-out time.
清潔員工敲門查詢我們退房時間讓她清潔, 未幾, 前台再來電告訴我們距離退房時間還有三十分鐘, 感覺極差
The ceiling is mody. 天花發霉
Response from Property: 尊敬的賓客,您好:首先感謝您入住本酒店,非常抱歉沒能讓您滿意,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的。您的寶貴意見對我們很重要,細節服務一直是我們長期以來尤為關注的重點,我們會立即對客房衞生進行全面檢查,出具整改方案並開展針對性整改行動,努力為賓客提供最優質的服務。真誠期待您的再次光臨,見證我們的成長和進步。
Tiff Liew
Deluxe Family Room
Stayed in Nov 2023
Family
1 review
4.5/5
Great
Posted on Dec 27, 2023
Family trip to Chimelong Safari and Bird Park. Average the room was satisfactory, with some toys for children entertainment. Only the response of top up service was a bit delayed.
Response from Property: Distinguished guests: Hello! Thank you very much for sharing your experience with us and giving us valuable comments and suggestions! We have made improvements in time, this time did not leave you with a perfect memory, looking forward to the next time to make up for all (to give you a chance! ) We are working hard, looking forward to your testimony! I wish: all the best!
SHALABH
Delicate Double Bed Room
Stayed in Nov 2024
Business travelers
43 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Nice and comfortable hotel
Response from Property: 親愛的美友你好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Imane2203
Delicate Double Bed Room
Stayed in Jun 2024
Family
3 review
3.5/5
Posted on Jul 20, 2024
Very close to chimlong resort
Response from Property: 尊敬的賓客,非常感謝您給我們的點評,這次入住沒有給您百分百的滿意我們非常遺憾,看到您對我們的認可,更希望您能幫我們指正,並提供寶貴意見有助於我們改善,在以後的工作中我們會完善我們的服務和提升我們的品質,期待您的再次光臨。
Guest User
Delicate Double Bed Room
Stayed in Jun 2023
Family
2 review
4.5/5
Great
Posted on Jul 29, 2023
The service from entry with Alice was welcoming and great waiting hall, with special drinks and treats which is refreshing after hot days.
The hotel is easy to locate through Wechat when you need to book for pick up services and also the hall is great where you can have your food delivered too.
Hotel has a self laundry area on the 10/F perfect cause we had a family and two little toddlers, so many clothes, this was super useful.
Breakfast had their options and the service of the staff there again super efficient and helpful.
We would stay there is you had things to do at Chimelong, efficient within 20 mins ride. Everything else to the city took 45 mins to an hour.
We would recommend this hotel cause there is a huge shopping mall with multiple food options within 30 mins walk.
Response from Property: Dear guests, different places, different landscapes, different things, let us feel different life... Meihao Lizhi Hotel (Guangzhou Hanxi Chimelong Branch) has been traveling, has been looking for a beautiful encounter in the travel, can accompany us to experience a unique memory... The friends of Meihao Lizhi Hotel (Guangzhou Hanxi Chimelong Branch) are very honored to meet you, and are very happy to accompany you to have such a warm memory in the city of Guangzhou. Dear guests, remember to visit home often. I wish you a happy life.
Guest User
Delicate Double Bed Room
Stayed in Sep 2024
Business travelers
24 review
3.1/5
Posted on Nov 29, 2024
Service not great
Response from Property: 尊敬的賓客您好!非常感謝您選擇美豪麗致漢溪長隆店!此次入住沒能得到您的滿意,我們深表歉意。希望有機會與您有更多的溝通與交流,給我們提出更多寶貴建議。我們會細緻的做好每一個服務環節,不辜負您對酒店寄予的厚望!希望美豪麗致漢溪長隆店能夠成為您在廣州的家!我們衷心的期待着您的再次光臨 !謝謝!^_^
Yen Seng
Delicate Double Bed Room
Stayed in Feb 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Mar 18, 2024
Room is clean and staff are friendly.
Response from Property: Thank you very much for your support to our hotel.Looking forward to meeting you again next time.
Kit
Business 2-bed Room
Stayed in Jul 2023
Business travelers
1 review
3.2/5
Posted on Aug 9, 2023
Nice room despite the location is a bit remote, however it is surely a good hotel.
Response from Property: Dear guests, thank you for your stay and for taking the time to share your experience. The overall style of our hotel is "blue bricks, logs, cement walls, hanging cage sofa, bird cage bed" as the keynote, to create a "do not leave home also want to live" Chinese city resort hotel. Of course, the hotel room type has a large bed, twin beds, suites and other room types to provide guests with a choice, you can always inform the staff of your special reasonable requirements for the room during your stay, we will be the first time to serve the guests ~ Look forward to you home again, I wish you a happy life!
KayKay-
Delicate Double Bed Room
Stayed in Aug 2023
Business travelers
10 review
4.5/5
Great
Posted on Sep 17, 2023
Really nice service and they do speak a bit of English
Response from Property: Thank you very much for your affirmation. Different places, different scenery, different things, let us feel different life... Beautiful Beautiful to the hotel (Guangzhou Hanxi Changlong Hotel) has been traveling, has been traveling to find a beautiful encounter, can accompany us to experience a unique memory... ... happy to accompany you in the city of Guangzhou has such a warm memory, dear guests, remember to often go home to see Oh ~ I wish you a happy life.
Guest User
Delicate Double Bed Room
Stayed in Aug 2023
Business travelers
63 review
3.0/5
Posted on Sep 21, 2023
So So. But the price is good.
Response from Property: Dear guest, hello! Thank you for staying at the Meihao Lizhi Hotel (Guangzhou Hanxi Changlong Branch). The ancients said, "If the mountain is not high, there is a name for immortals, and if the water is not deep, there is a spirit for dragons." Xiaomei believes that happiness lies in love when the home is not at home, and hopes that our warm service will make you fall in love with us. Wishing you all the best!
Shiying
Delicate Double Bed Room
Stayed in Mar 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 16, 2024
so good
Response from Property: 尊敬的賓客:您好!感謝您選擇美豪麗致(廣州漢溪長隆店),非常榮幸能為您服務。多年來我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對廣州美豪麗致(漢溪長隆店)服務的認可,期待您的再次下榻!
Guest User
Delicate Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Driving to Chimelong Safari Park, I didn't expect that this hotel nearby was so detailed💯, which made me want to give it a thumbs up! 🌟
There is a large parking lot at the entrance, and the lobby is decorated in an exquisite and elegant style. The lights were on when we arrived at 6:40, and the bright chandeliers looked like the twinkling stars in the night sky, which looked quite luxurious. The children were very happy and surprised, because I teased them on purpose at the beginning, pointing to the apartments on the roadside of the urban village in the car and saying that they would live a little better than those, and they didn't expect such a high-end hotel.
The waiter who checked me in was very warm and thoughtful. Xiaoman started from the check-in procedure, served tea and towels, and carefully introduced the hotel's dining time and facilities. The front desk staff always smiled, and their voices were gentle and kind. Xiaowei saw that we had children and took the initiative to give the children children's slippers and toothbrushes. Every question was answered patiently and carefully. But my child has long feet and needs to wear adult slippers. I called and they sent me the slippers immediately. The slippers are very comfortable and made of very good material. My younger brother wanted to watch TV but he didn't know how to use the remote control. I called the customer service and they immediately arranged for an engineer to come to my house.
The hotel room was a great surprise to me. There was welcome fruit at the entrance, and our name was on the TV. The space was reasonably laid out, spacious, bright, warm and comfortable. The bed was soft and moderate, and the high-quality bedding was skin-friendly and breathable. There were two large sofas by the window, and we played poker here at night. The facilities in the room were more complete than those in many five-star hotels. I don't know how many stars this one is. High-end facial cleanser, styling gel, makeup remover, skin cream, hand sanitizer... met the various needs of guests. 💪💪
The hotel also has afternoon tea, but it was over when we arrived. I didn't expect that a beautiful customer service lady would bring us sweet water at around 8 o'clock. It was so unexpected. Coconut milk sago with glutinous rice balls was delicious. Then the children finished their homework, and I took them to the gym downstairs to play for a while. The elevator hall and the gym were filled with a lot of mineral water for guests to use. Although mineral water didn't cost much, it fully demonstrated that this hotel was very generous. There were also many disinfected towels for guests to use in the gym.
I was tired in the gym, and there was a midnight snack on the second floor at 10 o'clock. Wow, there were delicious preserved egg and lean meat porridge and noodles for everyone to choose from. It was so thoughtful.
The morning buffet was also very rich and well-equipped. The children were very satisfied with the food, which led to them saying that they didn't want to eat at noon in Chimelong.
Whether it was the luxurious lobby, comfortable and clean rooms, or the warm and thoughtful service staff and delicious food, this hotel left a deep impression on me. It is not just a place to stay, but more like a resort where people can relax and enjoy themselves. I believe that everyone who comes here will be conquered by its charm like me, leave with good memories, and look forward to the next stay.
Original TextTranslated by Google
6/19
Response from Property: Dear Meiyou, hello! Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!