1 Industry Hills Pkwy, City of Industry, California, 91744View Hotel Details
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Pacific Palms Resort Guest Reviews
4.5/5
Great
51 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.7
Cleanliness4.4
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All reviews(51)
Positive reviews(49)
Reviews with photos/video(15)
Classy environment(16)
Awesome stay(13)
Awesome rooms(11)
Clean and tidy(9)
Friendly owner(7)
Quiet & comfortable(6)
Negative reviews(2)
Mark-husayn
Deluxe Room
Stayed in Nov 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The hotel is an old hotel, but it is very comfortable, with perfect infrastructure, good service attitude, clean and hygienic, and beautiful environment.
Guest User
Deluxe Room
Stayed in Aug 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 22, 2022
Great experience staying at the Pacific Palms Resort! The staff are all friendly and professional from the front desk to the restaurant servers, special kudos to Dante, Hector and Rogelio for their five star customer service, the facilities are clean and organized, my room had great view of the city skyline, the food at the restaurant was delicious 😋 I'm definitely coming back on my next visit to CA!
Guest User
Deluxe Room
Stayed in Jun 2023
Family
5 review
3.5/5
Posted on Jul 28, 2023
Reception should communicate better.
LiKen
Deluxe Room
Stayed in Feb 2022
Couples
1 review
1.0/5
Posted on May 11, 2022
Will never go back. Does not lean your room at all through out your whole stay.
Guest User
Deluxe Room
Stayed in Jun 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Aug 31, 2024
I stay at this hotel every time I come to Los Angeles. I have stayed there for more than ten nights. If Ctrip has an event or a coupon, it only costs a little over 1,000 per night. It is a very cost-effective hotel in the Los Angeles area. The parking lot is large and parking is free (this is very important. Many hotels charge parking fees of basically 30-45 US dollars per day. This is a hidden fee that sometimes cannot be seen when booking a room). It takes about 45 minutes to drive from the Los Angeles airport if there is no traffic jam. It is also convenient to get on the highway from the hotel. The hotel is very quiet, and there is a police car parked at the door all year round, which gives a sense of security. The hotel has its own golf course, and the view from the room is great. There are not many people staying here on weekdays, and there will be more people playing golf on weekends. The room is not particularly large, but there is no problem living there. The facilities are a little old, but they are clean. So I highly recommend this hotel.
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Guest User
Deluxe Room
Stayed in Nov 2024
Family
5 review
4.7/5
Amazing
Posted on Jan 8, 2025
Located in a scenic area, you can see the whole LA from the window. The lobby is grand and majestic. The room is average, not luxurious, and is at the domestic 3.5-star level.
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Cindy Yumi
Deluxe Room
Stayed in Nov 2024
Family
3 review
4.2/5
Very Good
Posted on Dec 27, 2024
The hotel is quiet and the service is good, but it is inconvenient to buy things and there is no vending machine
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Guest User
Deluxe Room
Stayed in Sep 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Nov 3, 2024
The environment is very good, but the hotel is a bit old. The quilt is very thin, and there is no thick quilt. The room is quite big and the service is good. But the facilities are quite old and cannot be compared with domestic hotels.
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Guest User
Deluxe king Room
Stayed in Nov 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jan 6, 2025
The room is clean and has no smell. The service staff is very friendly.
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Anonymous User
Deluxe Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Very good business travel accommodation experience, will book again next time
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Diliuganxiaowupo
Deluxe Room
Stayed in Jan 2024
Solo travelers
9 review
3.5/5
Posted on Feb 19, 2024
It is said that this hotel is opened by *********. The environment is very good. There is a 36-hole golf course and a driving range. You can play golf if you have enough time. But I saw the tissues thrown by the previous guest under the bedside table. It was not cleaned up. It was disgusting.
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Feimaotuanzi
Deluxe Room
Stayed in Dec 2023
Solo travelers
16 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Every time I come to Los Angeles, I will stay at this hotel.
The hotel has a beautiful night view on the mountain. When it is not cold, the hotel also has an outdoor dining and drinking area
The room is very comfortable, sleeps well, and is very safe
Friends who like to play golf can also stay here
It is usually $55 to play a round of golf, and the equipment rental fee is $50
This hotel is not far from the Chinese area
It is a little far from Hollywood
It is in the middle of the entire city of Los Angeles
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Lijinqianfanburanchen
Deluxe Room
Stayed in Nov 2023
Travel with friends
103 review
5.0/5
Outstanding
Posted on Jan 17, 2024
Second time staying here. Very cozy and comfortable. 24-hour check-in, no pressure. The golf course and the view are very beautiful.
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Guest User
Deluxe Room
Stayed in May 2024
Couples
34 review
4.5/5
Great
Posted on Jul 10, 2024
Inside the golf course, go to the United States to play a round of golf, the hotel is a little old
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Guest User
Deluxe Room
Stayed in Aug 2024
Business travelers
51 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Although the hotel is old, the accommodation experience is superb