Grand Palace Hotel

Grand Palace Hotel Reviews

Grand Palace Hotel

No. 148 Middle Linhe Road, Tianhe District, Guangzhou, Guangdong, 510610, ChinaView Hotel Details
Grand Palace Hotel
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Grand Palace Hotel Guest Reviews

4.6/5
Very Good
2066 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(2066)
Positive reviews(2011)
Reviews with photos/video(292)
Friendly front desk staff(239)
Easy to get around(217)
Many dining options(78)
Convenient for shopping(68)
Close to metro(54)
Average lighting(23)
Perfect for business trips(20)
Stayed multiple times(13)
Negative reviews(55)
Pinnk Pinnk
Business Queen Room
Stayed in Oct 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The Grand Palace Guangzhou is truly an exceptional hotel. It offers an authentic experience with a host of great features. The room has a bathtub with a rapid water flow, perfect for a soothing bath. There are many choices of pillow, which is a wonderful touch. The location is unbeatable, with numerous famous restaurants in the vicinity and being extremely close to the train station. You can easily reach the train station by walking up the staircase after spotting Calvin Klein in the mall. Though the bed is a bit hard and could be improved, overall, this hotel is a great choice for travelers seeking convenience, comfort, and a touch of luxury.
Response from Property: Thank you very much for your support and attention to Guangzhou Grand Palace Hotel! Your affirmation of the hotel gives us motivation to work, and providing high-quality service to guests is our mission. Looking forward to your next visit, we will continue to provide you with high-quality service.------GRAND PALACE HOTEL
Lives out of a suitcase.
Standard Double Room
Stayed in May 2024
Business travelers
28 review
3.0/5
Posted on May 18, 2024
I stay here a lot. Conveniently located near GZ east Train station. It’s central and accessible to anywhere. Next door to PoPark shopping mall, there’s plenty of places to eat, shop and browse.
Response from Property: Thank you very much for your support and attention to Guangzhou Jiayi Mansion Hotel! Your affirmation of the hotel is the driving force of our work. It is a little pity that we failed to get your perfect praise. Looking forward to your visit again, we will continue to provide you with quality service------GRAND PALACE HOTEL
RigbyJames
Standard Double Room
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The Grand Palace is a fine hotel for the relatively cheap price. It's clean, comfortable and the staff throughout are considerate, warm and always professional. Top marks!
Response from Property: Thank you very much for your support and attention to Guangzhou Grand Palace Hotel! Your affirmation of the hotel gives us motivation to work, and providing high-quality service to guests is our mission. Looking forward to your next visit, we will continue to provide you with high-quality service.------GRAND PALACE HOTEL
Probapuella
Standard Double Room
Stayed in Aug 2024
Travel with friends
29 review
4.7/5
Amazing
Posted on Aug 13, 2024
It’s a nice hotel very close to Guangzhou East railway station. But cleanliness should be improved, fake eyelashes not mine, was stuck to my body :(
Guest User
Family Suite - 2-Room (1 living room)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Clean, convenient location, restaurants and convenient shop nearby
Response from Property: Thank you very much for your support and attention to Guangzhou Grand Palace Hotel! Your affirmation of the hotel gives us motivation to work, and providing high-quality service to guests is our mission. Looking forward to your next visit, we will continue to provide you with high-quality service.------GRAND PALACE HOTEL
Guest User
Business Queen Room
Stayed in Sep 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Zhongrui Cap helped me today at the reception. nice room and comfortable beds. 👍🏼👌🏼
Response from Property: Thank you very much for your support and attention to Guangzhou Grand Palace Hotel! Your affirmation of the hotel gives us motivation to work, and providing high-quality service to guests is our mission. Looking forward to your next visit, we will continue to provide you with high-quality service.------GRAND PALACE HOTEL
TAN
Business Queen Room
Stayed in Sep 2024
Family
4 review
2.7/5
Posted on Sep 19, 2024
Disappointed with the breakfast. The bun was cold and hard. The fried noodle was dry.
Response from Property: Thank you very much for your support and attention to Guangzhou Jiayi Haoting Hotel! We apologize for your unpleasant stay. We will reflect your opinions to the relevant departments to improve the service quality. We look forward to your visit again to witness our pace of growth.------GRAND PALACE HOTEL
Anonymous User
Business Queen Room
Stayed in Aug 2024
Travel with friends
1 review
4.5/5
Great
Posted on Aug 9, 2024
Amazing concierge service by Mr Cao at night shift and Ms Li in morning shift, amazing location, was able to change room when we found out the original room has a dripping AC vent
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.------GRAND PALACE HOTEL
David Ting
Standard Room (2 Beds)
Stayed in May 2024
Business travelers
2 review
3.7/5
Posted on May 28, 2024
Hotel feels more like 3 star because it's a bit old in terms of exterior facade. But the toiletries, towels and bed are all good similar to 4 star. This place is just next to Dynasty Restaurant (Dian Dou De) which is a great dim sum place. We went there 4 times in 4 days. We book this place because it's about 15 min Didi taxi to Canton Fair / China Import and Export fair.
Response from Property: Thank you very much for your support and attention to Guangzhou Grand Palace Hotel! The hotel has convenient transportation and superior geographical location, making it the first choice for shopping, entertainment, business and tourism. As the hotel has been open for many years, its facilities and equipment have been continuously partially updated and renovated. We look forward to your visit again to witness our growth. ------ -GRAND PALACE HOTEL
Henn Kuan
Business Queen Room
Stayed in May 2024
Business travelers
2 review
3.7/5
Posted on May 17, 2024
Old hotel that has not been refurblished for a long time. Nonetheless, fairly well run establishment. Good security and location with plenty of food available nearby. Ok for a short stay of 2-4 days.
Response from Property: Thank you very much for your review of Guangzhou Jiayi Mansion Hotel! Even though the hotel has been open for many years, it has been committed to the maintenance and maintenance of facilities and equipment, and some facilities are gradually being renovated. The hotel always strives to provide guests with a satisfactory stay. Looking forward to your visit again, we will continue to provide you with quality service------GRAND PALACE HOTEL
Aisyah Wijaya
Executive Double Room
Stayed in Apr 2024
Booked for others
24 review
5.0/5
Outstanding
Posted on Apr 20, 2024
This hotel is convenient for business and for family members.location is strategic . Nearby hotels have many restaurants , near east metro stations.
Response from Property: Thank you very much for your support and attention to Guangzhou Grand Palace Hotel! Your affirmation of the hotel gives us motivation to work, and providing high-quality service to guests is our mission. Looking forward to your next visit, we will continue to provide you with high-quality service.------GRAND PALACE HOTEL
Ko Felix
Standard Double Room
Stayed in Oct 2023
Solo travelers
20 review
4.5/5
Great
Posted on Oct 28, 2023
Location is good. Old hotel but it is ok as price is cheaper compare to hotel surroud.
Response from Property: Thank you for your support and attention to Guangzhou Grand Palace Hotel! Your affirmation of the hotel is the driving force behind our work. Looking forward to your next visit, we will continue to provide you with high-quality service.------GRAND PALACE HOTEL
veronica mak
Business Twin Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 17, 2024
I went to Guangzhou for grave sweeping with my parents who are over 80 years old. The receptionists are friendly, helpful and even help me to upgrade the room with no extra cost. This is already the second time I stayed in Grand Palace and will continue to do so.
Response from Property: Thank you very much for your support and attention to Guangzhou Grand Palace Hotel! Your affirmation of the hotel gives us motivation to work, and providing high-quality service to guests is our mission. Looking forward to your next visit, we will continue to provide you with high-quality service.------GRAND PALACE HOTEL
HONG MIN
Executive Twin Room
Stayed in Jun 2024
Solo travelers
14 review
3.0/5
Posted on Aug 5, 2024
Excellent location. Old hotel but quite well maintained. Inadequate facilities.
Response from Property: Dear guest: Hello! Thank you very much for your comments on Guangzhou Grand Palace Hotel! Even though the hotel has been open for many years, it has been committed to the maintenance and upkeep of its facilities and equipment. Some facilities are being gradually updated and renovated. I hope you can understand. The hotel has a superior location, convenient transportation, many restaurants, and nearby shopping spots such as Oriental Baotai and CITIC. We look forward to your visit again, and we will continue to provide you with quality services.------GRAND PALACE HOTEL
Lorena C
Business Queen Room
Stayed in Sep 2023
Solo travelers
19 review
4.0/5
Very Good
Posted on Sep 30, 2023
Close enough to walk to the Guangzhou East train station, taxis, movies, other little stores and eateries. Old but very clean. The store has nice amenities like tea service, snacks, towel warmer and bidet. Front desk evening staff gets overwhelmed with more than three people in line. The TV volume is very low, but it did have one or two English channels. Room service is quick with nice staff. Day shift employees speak English too.
Response from Property: Thank you for your support and attention to Guangzhou Grand Palace Hotel! Your affirmation of the hotel is the driving force behind our work. Looking forward to your next visit, we will continue to provide you with high-quality service.------GRAND PALACE HOTEL