Hannuo Hotel (Guangzhou Railway Station Subway Station Baima Clothing City) Reviews

Response from Property: 為了您的微笑，小諾會竭盡全力。很遺憾讓您這次的入住留下了小小的失望，親的建議是小諾的前進的方向。親的滿意是小諾的最終目標。感謝您提出的寶貴意見，小諾會努力改進的。您再光臨的時候，小諾會做得更好！期待您再次光顧！祝親身體健康，萬事如意！

Response from Property: Dear guest: Hello, thank you for staying at Hanno Hotel Guangzhou! If you encounter any problems during your stay, please give feedback to the assistant manager of the hotel lobby. We are sorry that we cannot verify your room number and contact you in time. We are sorry that you are not satisfied with your stay! Regarding the problem that you need to take the stairs, the platform policy clearly states that the comfort rooms are on the 12th floor, and the elevator only goes to the 11th floor, so you need to take one flight of stairs. If you don’t want to take the stairs, you can book a deluxe room, which is directly accessible by elevator. It was also made clear to you when checking in that you can choose not to upgrade the room type, and it is not mandatory. The hotel facilities are constantly improving, and we look forward to providing you with a more satisfactory stay experience on your next trip. I wish you a happy life and all the best!

Response from Property: Dear guests: Hello, thank you for staying at Guangzhou Hanno Hotel! If you encounter any problems during your stay, please contact the hotel front desk. We are deeply sorry that you are not satisfied with your stay! The platform wrote in the room policy that the comfort room type is on the twelfth floor, the elevator only goes to the eleventh floor, and you need to walk up one flight of stairs to the twelfth floor; all the information has been told to you, and the hotel front desk surveillance recording also shows that you replied that you understood. The comfort room type requires walking up one flight of stairs, and the comfort room type is 60 yuan cheaper than the deluxe room type. The room prices are different. What does it mean to pay the hotel 60 yuan per night for elevator usage? ? Thanks! ! ! Guangzhou Hanno Hotel wishes you a happy life and everything goes well!

Response from Property: Thank you very much for choosing Xiaonuo among tens of millions of stores. Thank you for your affirmation and support of Xiaonuo. Xiaonuo will work harder to give you a more perfect living experience. In the future, if you have any questions about your stay, please communicate with Xiaonuo as soon as possible and Xiaonuo will help you solve them. I wish you a pleasant stay and look forward to seeing you again!

Response from Property: 尊敬的客官，感謝您的讚美，為您提供一個舒適自在的住宿環境是我們的目標，您住的開心，小諾就安心了，期待您的下次光臨，麼麼噠~

Response from Property: 為了您的微笑，小諾會竭盡全力。很遺憾讓您這次的入住留下了小小的失望，親的建議是小諾的前進的方向。親的滿意是小諾的最終目標。感謝您提出的寶貴意見，小諾會努力改進的。您再光臨的時候，小諾會做得更好！期待您再次光顧！祝親身體健康，萬事如意！

Response from Property: 尊敬的賓客:您好，感謝您下榻廣州漢諾酒店!如您在入住期間遇到任何問題,可與酒店大堂副理處反饋，無法查證您的房號及時與您取得聯繫，此次入住未能得到您的滿意我們深感抱歉! 對於客人説的備用鑰匙需要收按金，可以請客人到平台按金政策那裡已經寫的很清楚的，酒店需要收取按金，如果客人不想交按金請客人自己和平台那邊聯繫處理；酒店收取按金在辦理入住也説清楚的，退房交還房卡按金原路退回；酒店設施不斷完善，期待下一次的出行能為您提供更加滿意的入住體驗。祝您生活愉快，萬事順意!

Response from Property: Xiaonuo will do his best for your smile. I'm sorry that your stay this time has left you a little disappointed. My suggestion is the way forward for Xiaonuo. Your satisfaction is Xiaonuo's ultimate goal. Thank you for your valuable opinions, Xiaonuo will work hard to improve. Xiaonuo will do better when you come again! Looking forward to your visit again! I wish you good health and all the best!

Response from Property: Thank you very much for choosing Xiaonuo among thousands of stores. Thank you for your affirmation and support of Xiaonuo. Xiaonuo will work harder to give you a more perfect living experience. In the future, if you have any questions about your stay, please communicate with Xiaonuo as soon as possible. Xiaonuo will help you solve them. I wish you a pleasant stay and look forward to your visit again.

Response from Property: Dear guest: Hello, thank you for staying at Guangzhou Hannuo Hotel! If you encounter any problems during your stay, you can report it to the hotel lobby. We are deeply sorry that you were not satisfied with this stay! We will resolve your comments as soon as possible. Please believe that we will carefully consider the opinions of every customer, strive for excellence and innovation in service, and strive to provide a comfortable living environment for every distinguished guest. With warm and considerate humanized services, we look forward to providing you with a more satisfactory stay experience on your next trip. I wish you a happy life and all the best!

Response from Property: 為了您的微笑，小諾會竭盡全力。很遺憾讓您這次的入住留下了小小的失望，親的建議是小諾的前進的方向。親的滿意是小諾的最終目標。感謝您提出的寶貴意見，小諾會努力改進的。您再光臨的時候，小諾會做得更好！期待您再次光顧！祝親身體健康，萬事如意！

Response from Property: Lovely little master, as long as you live comfortably and rest assured, it will be the greatest satisfaction for Xiaonuo. If you like Xiaonuo, remember to go home and see Xiaonuo often! ! !

Response from Property: Hello, thank you very much for your review. The comfortable rooms are all on the 12th floor. The elevator can only go to the 11th floor and you need to take a flight of stairs to go up. The prices of the rooms downstairs are different and more expensive. All the necessary Pay the price difference; the hotel has non-smoking rooms, and the 11th floor is a non-smoking floor, but they are all full. I'm sorry that there is no way to arrange it! ! !

Response from Property: Thank you for taking the time to leave a message. We are sorry that we were unable to provide you with quality service. On behalf of the hotel, I would like to sincerely apologize for the unpleasant experience I have caused you. We understand your disappointment, we attach great importance to your opinions, and we have already fed them to the corresponding departments for rectification. Thank you again for your message. We will wholeheartedly improve and continuously improve our services and strive to do better. We hope you will visit our hotel again to experience our improvements firsthand.