Manhattan Hotel (Guangzhou New Baiyun International Airport) Reviews
Manhattan Hotel (Guangzhou New Baiyun International Airport)
Xiqi Street, Aigang North Street, Renhe Town, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
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Manhattan Hotel (Guangzhou New Baiyun International Airport) Guest Reviews
4.3/5
676 review
Verified reviewsLocation4.3
Amenities4.3
Service4.4
Cleanliness4.2
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All reviews(676)
Positive reviews(643)
Reviews with photos/video(68)
Offers pick-up/drop-offs(188)
Close to airport(136)
Easy to get around(104)
Friendly front desk staff(40)
Many amenities(19)
Well decorated(8)
Amazing natural light(7)
Good sound insulation(4)
Negative reviews(33)
Lcha0009
Deluxe Double Room
Stayed in Jan 2025
Solo travelers
11 review
Great
Posted on Jan 6, 2025
This hotel does provide free airport pickup and drop off which is very convenient for transit travellers. Front staff was helpful too.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Guest User
Deluxe Queen Room
Stayed in Dec 2024
Solo travelers
6 review
Great
Posted on Mar 11, 2025
The hotel is good to stay if you need to take the early morning flight. the local market as well as the canton tower is also not far to visit from hotel.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Paiduaygun
Business Queen Room
Stayed in Nov 2024
Solo travelers
14 review
Very Good
Posted on Dec 5, 2024
Nice hotel biggest room and i love toilet here everything clean
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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goldengirl08
Business Queen Room
Stayed in Oct 2024
Booked for others
1 review
Outstanding
Posted on Oct 22, 2024
The staff is very accommodating and welcoming. Overall, good service!
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Anonymous User
Business Queen Room
Stayed in Aug 2024
Business travelers
17 review
Posted on Aug 25, 2024
I was given a different room than the one I booked even though I had the right to upgrade. The room I was given was cheaper and smelled bad. After I objected, I was given the room I booked. I was not given the right to upgrade. The receptionist was very rude. It is good that there is a free airport shuttle.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Asela
Business Queen Room
Stayed in Feb 2025
Business travelers
5 review
Outstanding
Posted on Feb 15, 2025
Very nice location and easy to travel between airport and the Hotel. They provide unparalleled transport service too.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Jaslin
Business Double Room
Stayed in Dec 2024
Travel with friends
5 review
Great
Posted on Dec 31, 2024
Ideal for Transit stay. Convenient with airport transfer. Simple meals available at neighbouring shop.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Anonymous User
Business Queen Room
Stayed in Dec 2024
Travel with friends
2 review
Posted on Dec 26, 2024
Pros about this hotel: free shuttle service from airport.
Cons: Not very clean, dusty carpets and moldy walls. Faulty heater, it was freezing the whole night.
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
NicolePeng
Business Queen Room
Stayed in Dec 2024
Family
2 review
Outstanding
Posted on Dec 30, 2024
Very convenient and like their pick up service even at midnight 2am. The hotel reception person in charge provide excellent service for all kind of inquiry. Will definately visit the hotel again. Room is clean and comfortable stay
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
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Guest User
Business Queen Room
Stayed in Dec 2024
Business travelers
2 review
Outstanding
Posted on Dec 12, 2024
I really liked the place. Everything from received from the airport, the 5 nights I stayed there and taking me back to the airport. Every was smooth and the staff was so friendly and helpful.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Tang Sek Cheng
Business Queen Room
Stayed in Dec 2024
Family
3 review
Great
Posted on Dec 10, 2024
Location and front desk are excellent. Counter very helpful and considerate. Willing to help .
We just need a short stay before departure, so location and transportation to airport are my main concern, This hotel fulfilled my request.
The only point I would like to pick up was the building inner are old and may need some touch up. Carpet was with cigarette stain . However, for a short rest and tidy up , this may be a good choice. I find nearby restaurants are very nice too. Easy to find your meal within walking distance. quiet and nice street.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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SNG TIAN SAN
Deluxe Queen Room
Stayed in Jan 2025
Travel with friends
3 review
Very Good
Posted on Jan 9, 2025
Hotel near airport n hotel provide free pick up from airport to hotel and hotel to airport
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Amoreee
Business Queen Room
Stayed in Aug 2024
Business travelers
8 review
Outstanding
Posted on Aug 27, 2024
Was great 😊, definitely booking again next time
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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WongChris
Business Queen Room
Stayed in Dec 2024
Business travelers
1 review
Amazing
Posted on Dec 5, 2024
The hotel is conveniently located just 10 minutes from the airport and offers complimentary shuttle service for a hassle-free transfer. The beds are clean and comfortable, making it an ideal choice for travelers needing rest before a late-night or early-morning flight.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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ORN
Business Double Room
Stayed in Dec 2024
Business travelers
20 review
Outstanding
Posted on Dec 27, 2024
I will book this hotel again when i go to Guangzhou. Good price, good service, good location.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
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