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Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1825)
Positive reviews(1751)
Reviews with photos/video(136)
Friendly front desk staff(111)
Easy to get around(81)
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Perfect for business trips(36)
Close to metro(13)
Stayed multiple times(10)
Good Internet(8)
Negative reviews(74)
Guest User
Executive Room (2 beds)
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The facilities, environment and service attitude are really good. I thought it would be bad, but the result was beyond my expectation. The price/performance ratio is also good.
Original TextTranslated by Google
Response from Property: I met the guest by chance, paid attention to the guest after two meetings, dated the guest three or four times, and missed the guest all the time. 90% of the time, I should like the guest, and I am very sure that Xiaoli likes the guest more. I hope the guest officer understands Lili’s feelings! ! !
Guest User
Business Room (2 Beds)
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Very good stay experience. At first I was afraid of parking so I didn't choose to drive. It turned out that the hotel has a parking lot, which is really great. Moreover, the lady at the front desk saw that we were traveling as a family and gave us breakfast coupons. I will choose it again if I have the chance.
Original TextTranslated by Google
Response from Property: A few concise words of praise are enough to make Xiaoli happy all day long! I hope you, my guest, will also be in a good mood every day! GOOD MORROW! Just for a better start!
Anonymous User
Romantic Room
Stayed in Oct 2024
Other
17 review
5.0/5
Outstanding
Posted on Nov 23, 2024
When I checked in, the lady gave me breakfast, but I didn't get up and eat it. The water temperature was not very stable, but it was good overall. There is also free parking, which is recommended.
Original TextTranslated by Google
Response from Property: I met the guest by chance, paid attention to the guest after two meetings, dated the guest three or four times, and missed the guest all the time. 90% of the time, I should like the guest, and I am very sure that Xiaoli likes the guest more. I hope the guest officer understands Lili’s feelings! ! !
Guest User
Business Double Room
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The service is very good and the attitude is also very good. They also give me an early room upgrade. I will come back to stay next time
Original TextTranslated by Google
Response from Property: I met the guest by chance, paid attention to the guest after two meetings, dated the guest three or four times, and missed the guest all the time. 90% of the time, I should like the guest, and I am very sure that Xiaoli likes the guest more. I hope the guest officer understands Lili’s feelings! ! !
Guest User
Business Room (2 Beds)
Stayed in Oct 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Nov 8, 2024
It's a good place to stay for the first time. The transportation is good and the service attitude is also very good.
Original TextTranslated by Google
Response from Property: I met the guest by chance, paid attention to the guest after two meetings, dated the guest three or four times, and missed the guest all the time. 90% of the time, I should like the guest, and I am very sure that Xiaoli likes the guest more. I hope the guest officer understands Lili’s feelings! ! !
Guest User
Business Double Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Second time staying here, the environment is always clean.
Original TextTranslated by Google
Response from Property: I met the guest by chance, paid attention to the guest after two meetings, dated the guest three or four times, and missed the guest all the time. 90% of the time, I should like the guest, and I am very sure that Xiaoli likes the guest more. I hope the guest officer understands Lili’s feelings! ! !
Guest User
Executive Room (2 beds)
Stayed in Oct 2024
Other
3 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The room is clean and tidy. Free parking
Original TextTranslated by Google
Response from Property: 簡潔的好評幾個字足以讓小麗高興一整天!願客官您也一樣天天都有好心情!GOOD MORROW !衹為更好的出發!
1-2906 fung
Panoramic Double Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The surrounding environment is very convenient for shopping, eating and drinking, it is clean and tidy, the customer service is friendly and helpful, the service is professional, the facilities are very good, there are restaurants, etc., the price is reasonable, I can extend my stay for one more day, I will stay here again next time, give it a 5-point praise!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Zhangchenshuo
Business Room (2 Beds)
Stayed in Nov 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Jan 1, 2025
This price is absolutely no problem, it is worth the money. I also travel frequently on business, and each evaluation is true, which can provide a reference for people who are on business trips for a long time.
Original TextTranslated by Google
Response from Property: I met the guest by chance, paid attention to the guest after two meetings, dated the guest three or four times, and missed the guest all the time. 90% of the time, I should like the guest, and I am very sure that Xiaoli likes the guest more. I hope the guest officer understands Lili’s feelings! ! !
Guest User
Business Double Room
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The house is OK. It is located in Fangcun, the old town of Liwan. There are many restaurants around. It is just noisy at night and there are constructions around. Overall, it is good.
Original TextTranslated by Google
Response from Property: I met the guest by chance, paid attention to the guest after two meetings, dated the guest three or four times, and missed the guest all the time. 90% of the time, I should like the guest, and I am very sure that Xiaoli likes the guest more. I hope the guest officer understands Lili’s feelings! ! !
Taoqimao0617
Business Double Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The guy at the front desk was very enthusiastic and patient, and answered our questions very clearly. The check-in experience was also very good. I will still give priority to Lavande next time I travel.
Original TextTranslated by Google
Response from Property: I met the guest by chance, paid attention to the guest after two meetings, dated the guest three or four times, and missed the guest all the time. 90% of the time, I should like the guest, and I am very sure that Xiaoli likes the guest more. I hope the guest officer understands Lili’s feelings! ! !
Anonymous User
Business Double Room
Stayed in Nov 2024
Solo travelers
4 review
0.6/5
Posted on Dec 25, 2024
The first room the front desk gave me, I opened the door to the sound of the KTV downstairs. The facilities were old, the wall paint was peeling, the sink was covered with glaze, and the bathroom door creaked. Man, what can I say?
So I called the front desk to change a room. I have to give a thumbs up here. The front desk guy was very straightforward and did not drag his feet. The extra half star for service was for him.
When changing rooms, I emphasized that the KTV downstairs was too noisy and wanted to change to a room near the road and in the middle. Who knew that after entering, the big brother downstairs stopped talking and the subwoofer was deafening. It was too late and I really didn't have the energy to change hotels, so I went to bed. But the big brother became more and more courageous. I couldn't sleep all night, tossing and turning, thinking about why I couldn't see the sun tomorrow.
Watching the dawn, I went downstairs to check out with dark circles under my eyes, complaining that the KTV last night really didn't intend to let people sleep, and the hotel's high taste in site selection is beyond the comprehension of ordinary people. The front desk guy was still very nice, saying that he would put customer experience first and would definitely give me a satisfactory answer, but he had to negotiate with the leader first.
I was really hungry and tired, so I left the hotel to find wonton noodles. On the way, I received a call saying that compensation was OK, and then he blew a wave of his own shower gel and shampoo, proudly saying that Taobao would sell a bottle for 99. It happened that I had used them all last night, and my personal evaluation was very average, and I would not even give it away for free. So I said I didn't want any shower set, just compensate me. The guy said that I couldn't refund all, but only partially compensated. I said that if the refund was less than half of the room price, don't call me. The guy said okay, I will discuss it with the leader again.
About a few hours later, the phone call came, and the attitude took a sharp turn. After a roundabout way, he began to blame me for not reporting to the front desk when I heard the noise from the KTV last night? He said that our hotel has the ability to negotiate with the KTV, and it's your problem if you don't respond. I was angry at the time: If it's not a buddy, then what's the point of changing the room, and going to bed half an hour later?
So there is this review you see. The leaders may be used to a life of luxury: How much is the time of the lower class worth? The bath set is already the biggest charity, I give you face, right?
I'm sorry, I really don't need this money, and I really have time to write a serious bad review. This is the situation. Some people have never seen money. Once they get it, they will hold it tightly and won't let it go. It is recommended to take more sleeping pills. If you dream of mountains of gold and silver, yachts and first-class cabins, remember to take more. Anyway, life is a mess when you wake up.
Finally, I still have to give a thumbs up to the front desk brother again. He didn't do anything wrong but still had to ** on both sides. It's really not easy for us ordinary people. Alas.
Original TextTranslated by Google
Guest User
Executive Double Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The room is clean and comfortable. The front desk guy is very polite and welcoming. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. The hotel is close to Fangcun and Huadiwan subway stations, with a bus stop at the door. It is located on a major traffic road and it is very convenient to take a taxi. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Executive Double Room
Stayed in May 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The hotel is in a good location, convenient for travel, has a buffet breakfast, and the room is large and quiet. The service is very attentive^o^
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Lavande Hotel is a mid-to-high-end hotel under Jinjiang Group with lavender and fragrance themes. The hotel rooms are equipped with Bluetooth speakers, mousse mattresses, air purifiers, smart control panels and other equipment, which many hotels do not have ~ you Your praise is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Executive Double Room
Stayed in May 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Jun 17, 2024
I personally like this hotel very much. The aromatherapy in the lobby smells very good. The mattress in the room is super comfortable to sleep on. The supplies are also disposable, which is very reassuring. The check-out process is also very fast. I feel that the hotel service staff are very professional. I will come again next time I come to play.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. The hotel is close to Fangcun and Huadiwan subway stations, with a bus stop at the door. It is located on a major traffic road and it is very convenient to take a taxi. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.