Lavande Hotel (Guangzhou Baiyun Yongtai Metro Station Anhuahui)

Lavande Hotel (Guangzhou Baiyun Yongtai Metro Station Anhuahui) Reviews

Lavande Hotel (Guangzhou Baiyun Yongtai Metro Station Anhuahui)

Guan'er Yongtai Building, No.810 Congyun Road, Baiyun District, Guangzhou, Guangdong, 510400, ChinaView Hotel Details
Lavande Hotel (Guangzhou Baiyun Yongtai Metro Station Anhuahui)
Lavande Hotel (Guangzhou Baiyun Yongtai Metro Station Anhuahui)Lavande Hotel (Guangzhou Baiyun Yongtai Metro Station Anhuahui)Lavande Hotel (Guangzhou Baiyun Yongtai Metro Station Anhuahui)
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Lavande Hotel (Guangzhou Baiyun Yongtai Metro Station Anhuahui) Guest Reviews

4.6/5
Very Good
1496 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1496)
Positive reviews(1478)
Reviews with photos/video(379)
Friendly front desk staff(170)
Large rooms(100)
Perfect for business trips(93)
Convenient parking(85)
Delicious breakfast(36)
Close to metro(29)
Good Internet(12)
Stayed multiple times(10)
Negative reviews(18)
Schnieber
Business Double room
Stayed in Sep 2024
Couples
14 review
4.0/5
Very Good
Posted on Oct 5, 2024
quite nice hotel. Clean and spacious rooms with new furniture. Keycard was locked when we extended our stay for one day although we notified them in advance, which was a bit annoying. Overall the value for money is ok.
Response from Property: 您好，感謝您選擇麗楓酒店，很遺憾沒有為您提供滿意的入住體驗，在此酒店深表歉意。您提到的問題酒店管理層非常重視，已安排相關部門進行調查跟進，並會着重加強此方面管理，積極改善。我們期待你的聯繫及反饋酒店會為您提供一份令你滿意的解決方案。感謝您的建言，期待下一次為您奉上完美的體驗……
Maitland Groom
Superior Double room （No Window）
Stayed in Jul 2024
Business travelers
51 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Not much in the neighborhood but easy to get around if you are working in the area!
Response from Property: 看到您的好评小伙伴开心极了!麗儿觉得付出再多也是值得的。和您在旅途之中相遇是麗儿的荣幸，而能在短暂的旅途中给您一份舒适与快乐，是麗儿最大欣慰，麗儿相信我们已经结下了不解之缘，麗儿希望您能和麗儿一起守护住这段来之不易的缘分。期待为您的下次魅力广州之旅提供服务。
Anonymous User
Deluxe Double Room
Stayed in Feb 2025
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 17, 2025
The hotel service is very meticulous. I left a piece of clothing when I checked out. I contacted the front desk to help find it. The front desk and the manager have been very patient in helping me find it. Finally, I found it in another box. I felt a little embarrassed for wasting half a day of their time, but they kept saying politely that it was what they should do. It was very nice. The room was quiet, comfortable and clean. The toiletries of Lifeng are really easy to use. I will definitely stay at Lifeng in the future.
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Response from Property: 親愛的麗友哇~ 慢慢的看完了您的點評，真的讓麗兒熱淚盈眶了。謝謝您對我們的 肯定及喜愛，這都是我們應該做的哦；不過麗兒已經悄悄轉達小夥伴了呢，他/她們都 超級喜歡您的哦~ 常説：世有伯樂，然後有千里馬。正因為有了您的支持，才讓麗兒的 力量變得更加強大了。未來可期，願下次和您能有更多更美好的回憶呀~ 愛您麼麼噠~
Guest User
Superior Double room （No Window）
Stayed in Jan 2025
Other
1 review
5.0/5
Outstanding
Posted on Mar 4, 2025
The hotel staff is warm and friendly, the hotel environment is very good, the facilities are complete, the room aunt delivers things quickly, the tea at the front desk is delicious, every time I come to the front desk staff will take the initiative to hand over a cup of tea, the check-out procedures are also very fast, in short, I will choose next time
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Response from Property: 感謝您對麗楓酒店的支持與厚愛！雖然隔着屏幕卻依然能夠感受到 絲絲温暖，衹因您給予我們的支持與肯定。不斷追求卓越是我們的服務目標，用心做事和用情服務是我們的宗旨。當我們用優質服務打動您的同時，也是對我們最好的鼓勵。我們會始終致力於為我們的客人打造温馨舒適的旅居環境，也期待您的再次蒞臨。
Guest User
Superior Double room （No Window）
Stayed in Jan 2025
Business travelers
8 review
5.0/5
Outstanding
Posted on Feb 21, 2025
The service was great! From the moment I walked in, I felt full of warmth and enthusiasm. The room was clean and tidy, with complete facilities, and it was very comfortable! I will definitely come again next time!
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Response from Property: 聽説喜歡夸人的人，顏值都特別高！非常感謝您對麗楓的支持，我們致力於服務好每一位到店的客人，您住的開心是我們酒店最大的榮幸！
Wenwen1130
Superior Double room （No Window）
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The front desk staff checked in and out very quickly, the room was clean and sanitary, staying in a branded hotel is more reliable, the quality is guaranteed, it is very suitable for business trips, the location is very good, there are many snacks around, it is good and recommended to stay!!!
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Response from Property: 親愛的客人，感謝您選擇麗楓酒店作為您美好假期的休憩之所。相信您在入住期間一定擁有一段快樂美妙的麗楓時光，酒店的每一位始終如一堅持為賓客們提供舒適的款待和真誠的關懷，讓賓客們從抵達酒店伊始就能感受到“家外之家”的温情與美好。從每一個細節出發
Anonymous User
Superior Double room （No Window）
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 17, 2025
The room is clean and nice! There is also a very large floor-to-ceiling mirror! The surroundings are quite quiet, the room and the corridor are all carpeted, it is very comfortable to walk, there is no noise, the waiter has a good attitude and speaks nicely, very good 😌
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Response from Property: 人生有太多的遇見，擦肩而過是一種遇見，刻骨銘心是一種遇見。然而感動總是在 不經意間發生，對您的到來感到這樣欣喜，就像期盼已久的迴應，終於等到你...喜歡一 定要常來哦，一看親就是生活有品味的人哦，麗兒看到您評價，開心的不要不要。寒山 詩有雲“戲入煙霄裏，宿歸沙案湄。”我們的客房設計，給人樸實、靜謐的感覺。麗兒 從來都是常懷有一顆感恩之心，將心比心，關愛每一位客人，第一時間解決您的需求， 我們在麗楓等你！
Guest User
Superior Double room （No Window）
Stayed in Jan 2025
Business travelers
10 review
5.0/5
Outstanding
Posted on Feb 22, 2025
I have stayed in many hotels, and the front desk service is definitely at the top. When I checked in, the staff always maintained a warm attitude and took the trouble to help me coordinate and solve the problem. On the night of check-in, I accidentally left something behind. The front desk contacted me as soon as they found it, and kept it properly. They also mailed it for me the next day. Such considerate and enthusiastic service really makes people like it more. I strongly recommend this hotel
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Response from Property: 親愛的朋友，非常感謝您對酒店的支持和各方面的認可， 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗， 看到您的滿意和肯定， 我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來！----手舞足蹈的小麗
Yimeimao
Superior Double room （No Window）
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The hotel is very good, with complete facilities and conscientious service. Lavande's mattress and pillows are really comfortable, which is perfect for me who is tired from walking. I encountered a small problem in the room and I don't know how to use it. The service staff in the room are also very patient. He helped us solve the problem very quickly. It is convenient to go anywhere and take a taxi. He is always on call and the service attitude is super good! Very satisfied with the travel accommodation. I will stay here again next time I am on a business trip.
Original TextTranslated by Google
Response from Property: 親愛的麗友哇~ 慢慢的看完了您的點評，真的讓麗兒熱淚盈眶了。謝謝您對我們的 肯定及喜愛，這都是我們應該做的哦；不過麗兒已經悄悄轉達小夥伴了呢，他/她們都 超級喜歡您的哦~ 常説：世有伯樂，然後有千里馬。正因為有了您的支持，才讓麗兒的 力量變得更加強大了。未來可期，願下次和您能有更多更美好的回憶呀~ 愛您麼麼噠~
Guest User
Deluxe Double Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
This is really a treasure hotel. The lady at the front desk helped upgrade the room type for free. The bed in the room is very wide and can sleep a family of three. The bed is 2 meters long and the mattress is very comfortable and soft. The pillows in the room are also very comfortable. The cleaning lady was very clean and attentive. The bathroom was separated from dry and wet areas. I felt safe and comfortable during my three-day stay. The warm service of the hotel staff was very impressive. It was really great. Next time I will continue to choose this Lavande Hotel when I come to Guangzhou!
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Response from Property: 尊敬的賓客：您好！一次偶然的機會，我們遇見了您，一次偶然的機會，您選擇了我們，生命中有太多的選擇，您的每一次選擇都是一種緣分，感謝緣分讓我們與您相識，您的貼心，您的關懷，定會收穫一生的温暖。期待您的下次光臨，繼續驚艷您的旅行時光！
Guest User
Superior Double room （No Window）
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Came to Guangzhou on a business trip and chose this hotel. Overall, it was good. The service was very good and meticulous. The front desk staff greeted me when they saw me and had a good attitude. The room was large, and there was sunlight coming in. The mattress was comfortable, which made people have a good accommodation experience. The hotel facilities were very complete and very convenient to use. I highly recommend everyone to come to this hotel! Very convenient, not bad, recommended!!!
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Response from Property: 尊敬的貴賓，您的照相技術真好，把我們酒店房間照得真的是漂亮，您認真對待點評的方式，讓我們很感動，我們代表酒店全體員工感謝您對我們工作的肯定，有了您的肯定，以後我們會更加努力工作的，服務好每一位客人是我們終極目標，期待您的再一次光臨。
Guest User
Deluxe Double Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel is clean, spacious and bright, with convenient facilities. The service is excellent, enthusiastic and efficient. Basically, everything is responsive. The room rate is favorable, and parking is free. Facilities: The environment inside the store is very good, clean and spacious, and the toilet is separated into dry and wet areas. The room is cleaned very cleanly, and the mattress is very comfortable and soft.
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Response from Property: 啦啦啦，我來了，看到親這麼有心的點評，小麗內心湧出一股暖流，從頭頂到腳心，好似打通任督二脈，暢意快樂！真誠感謝您的認同。我們的設計用心，您全懂！讓每一位旅途在外的賓客感受我們的友善、關懷、可靠、周全是我們一直的追求。麗楓酒店以薰衣草元素為主題的中高端酒店，致力於讓您感受我們的超凡入住體驗，有空常來哦~~ 期待你的小麗
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The double room I booked is very big. The room attendant is very polite, the service is very warm, the sanitary conditions are good, it is not noisy at night, and they gave me earplugs and disposable toiletries. There are many restaurants around the hotel, which is suitable for travel. I will choose this hotel next time.
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Response from Property: 謝謝親愛的朋友認真細緻的評論，能夠得到更多朋友的喜歡，小麗心裏像喝了蜜一樣甜，同時小麗也會謹記始終保持優雅待客之道，熱情周到的等待各位朋友的到來，也期待您體驗我們海景的房間，陽光明媚的午後坐在窗邊看着藍藍的天空與海交互相應，會有不同的感受，再一次謝謝您選擇小麗來度過美好的一天，祝您生活愉快。
Madaoliqingzhao
Deluxe Double Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The room is actually better than the photo. The layout is very reasonable and the facilities are very new. The space is large and the hygiene is very clean. The night view is very beautiful. The downstairs management is very good. It is very quiet to sleep at night. The pillow is especially comfortable. I slept well all night.
Original TextTranslated by Google
Response from Property: 小麗已经感受到小主对麗儿的爱意了，，嘻嘻嘻^_^ 感谢您给予麗儿这么细致而又肯定的好评哟，麗儿心里比吃了蜜糖还甜，麗儿很抱歉在您入住期间带来的小插曲，希望没有影响到小主美美的心情，咱们始终坚持“朋友”般的服务，就像家人！ 满意只是起点，惊喜和感动才是目标，很开心麗枫能陪伴您一程，期待下次的相遇~~~
Guest User
Superior Double room （No Window）
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The hotel is clean, spacious and bright, with convenient facilities. The service is excellent and warm. Check-in is fast and efficient. Basically, everything is responsive. The room rate is affordable and the room arrangement is quite satisfactory. It is close to the Baiyun Mountain Scenic Area, with convenient access and free parking. I am very satisfied with my stay!
Original TextTranslated by Google
Response from Property: Haha, it seems that you, the guest officer, are also very tasteful~ It is such an honor for us, Xiaoli, to write an online review for us so seriously. Thank you for your praise! We are very surprised to see your review. Thank you very much for your affirmation of our service. As Lavande people, we should not only do our own jobs well, but also always pay attention to the individual needs of our guests, provide personalized services to each guest, surprise guests with high-quality services, and ultimately satisfy guests, treat every guest Every guest is treated like his or her own family and serves the guest with all his heart, so that the guest’s journey will no longer be lonely! If you like us, recommend us to your friends. Lavande looks forward to your stay again.